TSB Bank

Is TSB Bank down in Richmond, North Yorkshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Richmond, North Yorkshire, England 03/27/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (29%)

    Website (29%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • PhillipCDUK Phillip Hurrell (@PhillipCDUK) reported from Richmond, England

    @TSB what's going on with website and app this morning? Wont transfer money. Won't log on. Get it sorted!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • pedros6980 Peter Fraser (@pedros6980) reported

    @TSB 20mins on hold (and counting) because you asked me to call. Really enjoy your customer service!

  • C12BLE Tony (@C12BLE) reported

    @TSB I'm using the app on an S21, it's now 18.03pm AND IT'S STILL NOT WORKING!

  • AnandaWoW Gill (@AnandaWoW) reported

    @TSB Phone apps day from hell. Business app needs updating, sends me round in circles uninstalling, reinstalling & telling me it's not the new one. Had same problem with personal account earlier but somehow got the new one installed. Android & urgent as I need to make payments.

  • Soctty123 Soctty123 (@Soctty123) reported

    @TSB Unable to access my business banking app on my phone as it's telling me it needs updated. There is no update available. Incredibly inconvenient when I need to transfer money and don't have my laptop.

  • C12BLE Tony (@C12BLE) reported

    @TSB This is stupid! I will have to think up another password to reset it again! Only to forget it next time you mess with the app and can't fix it. Next time get someone who knows what they are doing to mess with the app!!

  • olihiggy Oli Higgins (@olihiggy) reported

    @TSB why can’t I log in with Face ID? Says we can’t do that? Need access today. Thanks

  • SouthyGraphics SouthyGraphics (@SouthyGraphics) reported

    @TSB Hi, I ordered a new pin for my card, however when I went to use it at the shops, it said it couldn't be authorized and didn't work. Help?

  • weelynnemci1 Lynne McInulty (@weelynnemci1) reported

    @TSB After days of frustration trying to update your app it now won't let me login without valid ID & a selfie. I do not have any valid ID & don't see why you need a photo as you have enough information so how can this be rectified? I need access to my account asap #tsbapp

  • KalAhmed_ Kal (@KalAhmed_) reported

    @TSB Hi the app is telling me to update before using but the app is fully updated. Can't log in at all

  • benjamin_moat Benjamin Lewis Moat (@benjamin_moat) reported

    @TSB hi I'm having issues with my sort code as my online hr for work doesn't recognise my sort code and say its invalid but I need it to get paid