TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

• 
  shirley stewart (@firefly1066) reported 16 minutes ago from Stevenston, Scotland

  Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwayne Pipe (@DwaynePipe19584) reported 6 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  Helen May (@Nito_Onna_Helen) reported 7 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  alex martin (@jammyjennypokes) reported 7 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  LD1982 (@lynsey_davidson) reported 8 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  Paul (@My_Living_Hell) reported 10 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Allibalibee (@AllisonKomorows) reported 12 minutes ago

  @TSB Yes. Appears to be working now

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 14 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Richard Hammond (@RichardArmley) reported 17 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  alex martin (@jammyjennypokes) reported 21 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  MBUR337 (@MBUR337) reported 27 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/