TSB Bank

Is TSB Bank down in Prestwick, South Ayrshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestwick, South Ayrshire, Scotland 11/19/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • firefly1066 shirley stewart (@firefly1066) reported from Stevenston, Scotland

    Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy6times Andy G (@Andy6times) reported

    @TSB can you provide me with a number to be able to actually speak to someone from the customer service team please? Number ending 8758 with the automated options is useless and just go round in circles not helping with my query and my local branch are not answering either

  • ajbling62 andrea wignall (@ajbling62) reported

    @TSB bloody awful customer service from the fraud team. Been rung about a dozen times but can’t get an answer from a human at TSB. Been on hold multiple times for nearly an hour!

  • davefox1971 dave fox (@davefox1971) reported

    @tsb not ideal when waiting in a queue only to get through and the advisor hangs up. This is platinum account service?

  • Plymouthgas Plymouth Gas (@Plymouthgas) reported

    Hey @TSB You've closed all your branches in Plymouth except the one in town, where I have to pay to park and walk through town to get to, then be told by a rather curt member of staff that there is no counter service on a Saturday! Can you remind me why I bank with you?

  • hippytea1 Cuppa and a View (@hippytea1) reported

    @TSB finally got through to an agent but due to "technical issues" she could apparently not look at my account? Hung up on me and put me back in the queue? Again, my card has been defrauded and the bank is trying to make it as difficult as possible for me to discuss and resolve.

  • courtyardcandy Courtyard Candy (@courtyardcandy) reported

    @TSB Are you having difficulties with people not being able to log onto online banking as once again i cannot log in it doesnt seem to recognise the one time pass codes that you send me ??

  • PullarNeil Neil Pullar 🍋 (@PullarNeil) reported

    @TSB your customer service and staff are an absolute disgrace. Rude, arrogant and with an inability to listen.

  • Loveleen_Mahal Lee Mahal (@Loveleen_Mahal) reported

    @TSB @PrideOfBritain Do I need to visit bank now. Why do this now and change . It’s too much if people don’t have access to internet

  • ab1674 Alison Thornton (@ab1674) reported

    @TSB I'm actually fuming 3 times I've been into 1 of your branches to sort out my daughters account and only today they tell me you've put a block on my daughters account and we've had not one bit of correspondence in regards to this!! Raging doesn't cover it

  • krispygreen84 Kristine Green (@krispygreen84) reported from Grimsby, England

    @TSB hello - my son is having issues with logging in on the app since getting a new phone yesterday. He can log in via a browser though. Any suggestions?