TSB Bank

Is TSB Bank down in Prestwick, South Ayrshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestwick, South Ayrshire, Scotland 09/16/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • firefly1066 shirley stewart (@firefly1066) reported from Stevenston, Scotland

    Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaitlin00477611 Kaitlin (@Kaitlin00477611) reported

    @TSB please sort your stuff out, I’ve been on the phone with your fraud department for the past 2 hours trying to get a block removed and they aren’t useful. I need this block removed as I have bills to pay this week and I have to get shopping and I cannot use my card at all

  • Julesky_ Julia Kay (@Julesky_) reported

    @TSB please help me access my online. You email (no reply) to say I’ve not been on but can’t access through all the help. I phone and on hold. Why is your info about me not telling you I’m stuck and please contact. Branches are closed so can’t seem to get anywhere.

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB your chat isn’t working again

  • co95_l Liam (@co95_l) reported

    @TSB you are literally the worst bank ever! How can you close off your whole internet AND mobile banking for ‘planned maintenance’ and basically not give people access to their money! You didn’t even put any notice on the app

  • Francesca090900 Francisco099 (@Francesca090900) reported

    @TSB so my elderly mum went into a TSB branch to make a cash deposit into my account. Not only was she left standing for over 20 mins the manager then asked what she wanted only to be told they couldn’t help her . I’ll be closing my accounts today also your chat doesn’t work !

  • SarahLudford Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • Pepper59569815 Brigadoon 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Pepper59569815) reported

    @TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.

  • Dave_Clarke_ Dave Clarke (@Dave_Clarke_) reported

    @TSB when will you fix the system so I can recover my user id etc using your website?

  • adamrobinson86 adam robinson (@adamrobinson86) reported

    @TSB hi I did a switch to yourselves last month however a standing order hasn’t gone out today. I can see it in regular payments but can’t amend it are there are any payment issues or should I make the payment manually and setup standing order again?

  • newgirlnewcity9 aRandomGirl (@newgirlnewcity9) reported

    Most frustrating online banking experience with @TSB; as a new customer its been a nightmare & honestly its my fault for trusting d bank with so much funds in it which they arent letting me withdraw. Worst is their CS who r working on a sat. Honestly its better to not hav one