TSB Bank

Is TSB Bank down in Prestwick, South Ayrshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestwick, South Ayrshire, Scotland 12/18/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • firefly1066 shirley stewart (@firefly1066) reported from Stevenston, Scotland

    Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bazz_87 Barry M O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 🇺🇦 (@bazz_87) reported

    @TSB Finally; a resolution! And what about compensating people who have, literally, been left with nothing today? And told “ask family and friends for money” - have emailed your CEO, was palmed off to your Head of Customer Service. Still awaiting a call…

  • xellieanderson_ Ellie Anderson (@xellieanderson_) reported

    @TSB My bf paid car tax for 2 cars aswell as Shopping on the 2nd leaving him nearly £500 down! No way it can take 15 days to be fixed. Get it sorted now

  • Karen67646650 Karen (@Karen67646650) reported

    @TSB The fact that I went into my local branch this morning and was basically made to feel like a fraud because they didn't have a clue what was going on!!! Unable to get fuel and shopping etc. It completely wiped my sons DLA money which is to help him😡

  • _G_R_R_ Gareth Raw-Rees (@_G_R_R_) reported

    @TSB Do you have any explanation for why your mobile app seems to need to re installed and configured so frequently and why the OTP system seems to constantly fail when trying to do this? Awful!

  • OilyDave555 Oil Man Dav (@OilyDave555) reported

    @TSB Because of your duplication error I can’t afford to pay back my drug dealer and now he’s going to break my legs… Cheers mate. Sons crying…

  • VicVinegar75 JB (@VicVinegar75) reported

    @Scott_YMW @TSB Their online has been gubbed for so long now. But this is next level. Left a lot of people with no money in their accounts and then left them with no way to contact them. Awful service.

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported

    @TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.

  • texasranger78 chris kenny (@texasranger78) reported from Twechar, Scotland

    @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

  • antiquescience Antique sciences (@antiquescience) reported

    @TSB My loss wasn't as much as others have suffered, spending nearly a 40 minute phone call complainimg to Waitrose to get to the root of the matter - now points to you. Tried to call you but lines in meltdown. After your previous problems - do I still want Tsb as a bank.🥺

  • sharon_ogborn Sharon Ogborn (@sharon_ogborn) reported

    @TSB @TSB Not good enough TSB. And no notification to customers either. I’ve made an appointment with Lloyds to transfer all my banking to Lloyds. I will be leaving TSB. Local branches all closing. I’ve been a loyal TSB customer for 50years!!