TSB Bank

Is TSB Bank down in Prestwick, South Ayrshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestwick, South Ayrshire, Scotland 01/11/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • firefly1066 shirley stewart (@firefly1066) reported from Stevenston, Scotland

    Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @BootsUK how quickly do you take a debt card payment? I have no @tsb bank acc access online so can’t see what’s come off and what’s not. Transaction was last month would it be off yet.

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @ShevlinKatie @TSB I don’t have a clue what in my account because 5 weeks without online banking access and no acknowledgement or reference number despite 4 compliants

  • cancelledyou Oops (@cancelledyou) reported

    @allison33547374 @TSB This happened to me last week. Got my new card and now thats stopped working!

  • lisacooper1322 Lisa C (@lisacooper1322) reported

    @TSB It’s ok I’ve seen from another thread it was down to a security breach and some customers cards have been compromised, seems there’s a few, not impressed at the lack of communication from tsb as to why the new card was been issued, just the fact it was, had to find out from X 🙄

  • Tminsh_ tom (@Tminsh_) reported

    @TSB hey tsb every time I open my banking app the app crashes after 5 seconds which leads me to using the website half the time which isn’t that reliable is there any fix to this? I have the iPhone 14 on the latest version and I’ve made sure the app is up to date

  • MhMyxacc444 MH (@MhMyxacc444) reported

    @AndreaLSimpson @TSB Been with them since start of last month. Spent 4 weeks now locked out of online banking. 3 complaints made no reference numbers provided. A large phone bill trying to call them. Still no access. I’m trying to leave and even that’s a nightmare

  • Tminsh_ tom (@Tminsh_) reported

    @TSB Hi I’ve already tried that but I’m still having the same issues I’ve also tried restarting my phone but the app keeps crashing and just won’t open @TSB

  • samicosgrove Sam 🤍 (@samicosgrove) reported

    @TSB is there a reason your app is down. Everytime I try to load it, it crashes.

  • samicosgrove Sam 🤍 (@samicosgrove) reported

    @TSB Hi Lesley, I’ve just tried this and it’s still not working. Any suggestions how I can view my saving pots/transfer money? As you’ve closed the majority of your branches.

  • Tall_YounGC 🔱🇧🇧 A Callaloo leaf with no umbrella 🇧🇧🔱 (@Tall_YounGC) reported

    @TSB honestly has THE WORST customer service, the app Doesnt work properly , im trying to give YOU money but your phone advisors are refusing to take all because i cant remember 6 digits of a code given in 2022. Mind you, ive already gone through three ssecurity checks 😡