TSB Bank

Is TSB Bank down in Prestwick, South Ayrshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Prestwick, South Ayrshire, Scotland 12/07/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Transactions (14%)

    Transactions (14%)

  3. Website (14%)

    Website (14%)

  4. Login (7%)

    Login (7%)

Community Discussion

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TSB Bank Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • firefly1066 shirley stewart (@firefly1066) reported from Stevenston, Scotland

    Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • oblivion6 Mark Heron (@oblivion6) reported

    @TSB surely you must be able to tell when an existing Apple Pay customer puts it back on via an app update or new device etc. sending out a mail everytime seems costly and not very environmentally friendly

  • tw1tteriffic Rob BBB (@tw1tteriffic) reported

    @TSB is your mobile banking app supposed to ask for another login when you close its window? If I leave the app open and come back to it, it comes up logged in ,unlike my other account with another bank which asks for fingerprint again? I'm using the latest app.

  • jmcd31 John Macdonald (@jmcd31) reported

    @TSB are there any issues with the app? It's saying it can't authenticate my login?

  • yorkshiresewist Sally Kendall (@yorkshiresewist) reported

    @TSB I can't log into the app, saying authentication error 😑

  • cam_chopper Chopper Cam (@cam_chopper) reported

    @TSB hey guys and gals there's an issue with the mobile app for personal banking, its not working. All I'm getting is "we can't authenticate your device" I've just installed it on my new mobile and it worked, then when I went off and came back on I got that message

  • spignitz Barney Ruffle (@spignitz) reported

    @TSB your app isn't working again. When will it be back?

  • richie4236 Richard King (@richie4236) reported

    @TSB The time has come to go our separate ways. Your app and online services still throw up errors. Standing orders fail and my card gets declined sometimes for no reason. I can’t even go into a branch, because they’re all gone. It’s just not good enough.

  • PaulineCollings Pauline 🌸 (@PaulineCollings) reported

    Does anyone actually work at @TSB fraud department?? Went to transfer money through to my other bank account for my residency and they only freaking block ALL my account access online and on app - I need to get money out to feed my kids and I’ve been on hold for 37 minutes!!!

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @TSB This is really helpful, thank you! Do you have any plans to accept cheque through your app like most other banks? Obviously due to my job it's almost impossible to visit a branch so have to rely on online banking for everything and tbh it's lacking some major features.

  • PaulineCollings Pauline 🌸 (@PaulineCollings) reported

    @Bluebellewwfc @TSB On phone now to be fair and the lass is doing her best but 300 minutes would normally last me a month - I’m down 142 in total trying to get through to TSB today alone! Still on!