TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

• 
  EGANS🧠 (@egansmind) reported 37 minutes ago from Neath, Wales

  @Inconsistant19 @TSB Seems to be an issue across the country with all banks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerr Glen (@KerrGlen) reported 11 minutes ago

  @TSB Don"t worry, someone eventually called me back to say the bank can't help. So I guess I look for another bank.

• 
  Callum (@dj_m3th0d) reported 11 minutes ago

  @TSB Hi, I've downloaded the app on a new phone and it won't accept my user ID or allow me to reset my password. I've tried logging in on the app and the website and haven't had any luck.

• 
  The Tweet Creeper (@TheTweetCreepe1) reported 15 minutes ago

  @TSB_News @TSB What about not letting customers get access to their money that in my opinion is stealing from people what a really bad bank TSB are

• 
  Oli Higgins (@olihiggy) reported 21 minutes ago

  @TSB why can’t I log in with Face ID? Says we can’t do that? Need access today. Thanks

• 
  StephanieCC (@StephanieCC11) reported 24 minutes ago

  @TSB logged on to my business banking to be told I need to update app but no update is available. Google play says last update 11 May & app has been working till today. How do you expect business customers to be able to work when you require authorisation from non existant app?

• 
  Tony (@C12BLE) reported 25 minutes ago

  @TSB I'm using the app on an S21, it's now 18.03pm AND IT'S STILL NOT WORKING!

• 
  Helen Bee (@msbee111) reported 25 minutes ago

  Appalled by @TSB for some time now. Today 1 & a half hours on the phone from abroad. Internet banking not working (yet again)! Cut off twice, all I asked for was Skype credit for calls reimbursed & no charge if I overdraw as I can't keep an eye on my account-they said 'No No No'!

• 
  Ian Jones (@ianjones115) reported 30 minutes ago

  @TSB Was on hold for an hour to fraud team to get a block removed from my new card , told me it would be lifted in 2/3 mins , 45 mins later still not able to use my card unless it’s chip and pin I need this rectified ASAP

• 
  The Tweet Creeper (@TheTweetCreepe1) reported 33 minutes ago

  @TSB @CitizensAdvice Pretty galling as the TSB don’t give a **** about their customers I know from personal experience so for them to be involved with this organisation it’s a complete joke PR stunt from the worst bank in the world absolute mongs and thieves they actually stole my money 🤫

• 
  SouthyGraphics (@SouthyGraphics) reported 35 minutes ago

  @TSB Hi, I ordered a new pin for my card, however when I went to use it at the shops, it said it couldn't be authorized and didn't work. Help?