TSB Bank

Is TSB Bank down in Portlethen, Aberdeenshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Portlethen, Aberdeenshire, Scotland 12/16/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • h85v Dr. Hollie Hay (@h85v) reported from Aberdeen, Scotland

    @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

  • Charlott3Anne Charlotte Stewart (@Charlott3Anne) reported from Aberdeen, Scotland

    @TSB down again!! 🙄🙄🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • K06191162 K (@K06191162) reported

    @TSB It was always non contactless. Automated team screwed up sending out yet another card. It's clearly not just me with issues, over the last week alone, the amount of people getting in touch RE fraud.. that's a bank issue. Think I'll switch to someone else for my own safety

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • DWtheatrejunkie Gavin MacLean (@DWtheatrejunkie) reported

    @TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?

  • craigderran Dave McPherson (@craigderran) reported

    @TSB what’s the process in obtaining a new ATM card for my mother? Have no idea where the nearest branch is and the website is hopeless. Mum is 94 and I have POA.

  • philippasjneal Philippa Neal (@philippasjneal) reported

    @TSB Can I ask why you automatically decline fraud claims when the transactions relate to gambling? We shouldn't have to go to the site where the card has been fraudulently used, when TSB already texted flagging it might be suspicious. You have evidence that it is suspicious activity

  • ecluber Solowhizkid (@ecluber) reported

    @TSB Is your app broken this morning, cannot authenticate?

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Well hopefully it will be on my profile soon. I need to be able to manage my finances and it’s becoming such a headache. As a new customer this wasn’t very transparent from the beginning.

  • SCCMentor Paul Winstanley - MVP (@SCCMentor) reported

    @LindsayJJ1 @TSB looks like it, again! I've logged via the website though

  • Capn_Scarlet Shining 🔥🛸💥 (@Capn_Scarlet) reported

    @TSB C'mon guys. Don't mess with your app so close to the weekend, eh? You must know this is when people REALLY need access to their accounts so why make changes that mean it doesn't work now? Could you let me know when you fix it ... And please make that VERY soon! #Frustrated

  • _Crumf Andy (@_Crumf) reported

    Shout out to Gino and Beth from @TSB, manning the Twitter account and getting a load of crap from customers this morning! It's pay day and the fact that I can't access my account is inconvenient to say the least, but I know it'll be sorted out in due course. Chill, people.