TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Dr. Hollie Hay (@h85v) reported 9 seconds ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

• 
  Katy Gray (@Katyag15) reported 31 minutes ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

• 
  Charlotte Stewart (@Charlott3Anne) reported 54 minutes ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 8 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  kayleigh (@kaymetz85) reported 11 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 12 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Dmp (@Prosserd68) reported 13 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  E. J. Gill (@suzycoos) reported 13 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 15 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Beaker (@tracyd1801) reported 16 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  Ginger Tucci (@Ginger_Tucci) reported 19 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  jamie robertson (@pinkjockalypse) reported 27 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Taigh (@Taigh_Solais) reported 27 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫