TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Katy Gray (@Katyag15) reported 47 seconds ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

• 
  Charlotte Stewart (@Charlott3Anne) reported 37 minutes ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

• 
  Dr. Hollie Hay (@h85v) reported 58 minutes ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Michelle Cook (@MCOOK73) reported 7 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  E. J. Gill (@suzycoos) reported 9 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  George Gallowayish (@GeorgeForLondon) reported 10 minutes ago

  @TSB Tried to but the link is not working

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 10 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Sam Reed (@tehreedy) reported 11 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Mareesham (@Mareesham) reported 14 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  Beaker (@tracyd1801) reported 15 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  JacquiB (@tripsfantastic) reported 22 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 25 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?