TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Katy Gray (@Katyag15) reported 22 minutes ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

• 
  Dr. Hollie Hay (@h85v) reported 26 minutes ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

• 
  Charlotte Stewart (@Charlott3Anne) reported 40 minutes ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaia Kush (@GaiaKush85) reported 57 seconds ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  jamie robertson (@pinkjockalypse) reported 9 minutes ago

  @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

• 
  Capital-1 (@scotland_999) reported 11 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  Alison Kerr (@AlisonKerr1) reported 12 minutes ago

  @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

• 
  Graeme (@GraemeKTID84) reported 17 minutes ago

  @TSB pls help. Trying to have my card unblocked after a fraudulent payment was taken from my account. Tried to call through but unable to speak to an agent.

• 
  Dom Barnes (@domster) reported 17 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Sparky Shiny (@sparkyshiny) reported 21 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 23 minutes ago

  @rich1903dandy @TSB Because they’re sheisters. Terrible tech & terrible treatment of customers (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020

• 
  Товарищ ирландец (@ahdamnpahpah) reported 26 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Maz Scotland (@6pmIsWineTime) reported 26 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience