TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Charlotte Stewart (@Charlott3Anne) reported 4 minutes ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

• 
  Katy Gray (@Katyag15) reported 17 minutes ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

• 
  Dr. Hollie Hay (@h85v) reported 35 minutes ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaz 🦋 (@soxxylady) reported 2 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Jaiden berryman (@JJBmufc) reported 12 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  LaughingGravy (@LGravy15834) reported 15 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 16 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  MBUR337 (@MBUR337) reported 26 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  GillMeg💙 (@Gillmeg) reported 28 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  John El (@chopped1888) reported 29 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Paul Jasper Upton (@j45p3r1973) reported 30 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Cameron Perry (@Cameronperry96) reported 32 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money