TSB Bank

Is TSB Bank down in Norwich, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Norwich, Norfolk, England 01/14/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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TSB Bank Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • sue_po Sue Hull (@sue_po) reported from Norwich, England

    @TSB interest rates are going up but my save well limited access account is still only paying 0.5% why?

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @TSB Norwich TSB won't accept calls, website nit working. Can't make an appointment for mortgage advisor. Poor customer service.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @TSB hi, wonder if you can help. My car insurance is with direct line and i am having issues with my direct debit. They say they are requesting it and it is being returned by you without being paid. Who do i need to speak to as direct line say everything is set up there end?

  • Pikylechu510 Kyle Martin (@Pikylechu510) reported

    @TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    22/04 of this year I raised an issue with @TSB oh so many promises of customer service will get in touch etc. They didn’t, so, bye bye I’m going with another bank that doesn’t discriminate against disability like #tsb #notdisablityfriendly

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??

  • davidhillfm David Hill (@davidhillfm) reported

    @R4gyL0bLdtYCnNb @TSB The customer service is a bit poor too and this is the first experience with the bank

  • R4gyL0bLdtYCnNb ... (@R4gyL0bLdtYCnNb) reported

    @davidhillfm @TSB Wouldn't bother! Apps and online banking seem to be down at the times you need them most

  • getfitwithzahra Zahra Shah (@getfitwithzahra) reported

    @TSB why is there no one who appears to be able to help me locate my missing refund? @AmazonUK informed me they have refunded me. You tell me you can’t see the refund?I filled out the transaction dispute form required. Disputes tell me they can’t help & to call another number!???

  • ManueleBruzzi1 Manuele Bruzzi (@ManueleBruzzi1) reported

    @TSB trying to get hold of your support calling 0345 835 7922 as advised on the app Chat for Credit Card fraud already discussed and which I’ve been waiting for you to take action on refunds agreed It’s now been 35 minutes on hold on the phone waiting for an operator Disgraceful

  • wedgie741 kev wed 🟢 (@wedgie741) reported

    @TSB Here we go again, how long will it be down for this time followed by the generic replies of “we are aware some customers are unable to access their accounts…….”

  • Jules29516914 Jules (@Jules29516914) reported

    @TSB I've had my credit card completely maxed out for nearly £3000 in 3 transactions in Dubai, somewhere I have never been and your service advisors are refusing to refund me as they don't see this as fraud. Can you explain this please?