TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Norwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Sue Hull (@sue_po) reported 30 minutes ago from Norwich, England

  @TSB interest rates are going up but my save well limited access account is still only paying 0.5% why?

• 
  nchnthman (@nchnthman) reported 31 minutes ago from Norwich, England

  @TSB Norwich TSB won't accept calls, website nit working. Can't make an appointment for mortgage advisor. Poor customer service.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence M-M (@prop_power) reported 3 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  BumbleGirls (@TinyLionesses) reported 4 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  LaughingGravy (@LGravy15834) reported 6 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Richard Hein (@hein_richard) reported 8 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Igor The Giant (@IgorGiant) reported 18 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Michelle Cook (@MCOOK73) reported 19 minutes ago

  @TSB app NOT working again seriously 😡

• 
  MBUR337 (@MBUR337) reported 22 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  SoftwareLife (@Mindfulness2050) reported 27 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Leanne Walsh (@LeanneLwalsh19) reported 30 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Sam Reed (@tehreedy) reported 31 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.