TSB Bank

Is TSB Bank down in Norwich, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Norwich, Norfolk, England 03/17/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (32%)

    Website (32%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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TSB Bank Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @TSB Norwich TSB won't accept calls, website nit working. Can't make an appointment for mortgage advisor. Poor customer service.

  • sue_po Sue Hull (@sue_po) reported from Norwich, England

    @TSB interest rates are going up but my save well limited access account is still only paying 0.5% why?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CeciliaNW2 Cecilia (@CeciliaNW2) reported

    @TSB Trying to report fraud on account and your automated response on the phone simply refuses to acknowledge that I’m doing exactly what it’s asking. It keeps hanging up on me and telling me to start again. Please help now.

  • zubz76 Zubz (@zubz76) reported

    @TSB TSB app is down can't get onto my account JUst happened and now will not open app ...... Not happy

  • jonny5068 Jonny (@jonny5068) reported

    @TSB Hi Sophie, I’ve being sent the same access code repeatedly by email. When entering it, I get the message that I screenshotted previously. The wait on the phone is never ending. I just want a redemption figure? Can someone call with it or just send it to the inbox in my a/c?

  • Loboy2 Mark Blundell (@Loboy2) reported

    @TSB So having done this @TSB are not interested in solving the problem, they just want to be sure I have lodged a complaint. So no sign of getting a simple mandate changed.

  • TDW1992 Web (@TDW1992) reported

    @TSB Hi, is there a problem with online banking? I have been told on the menu I need new login info and when I create completely new passwords it's saying it can't be the same as the old one. I can't access my account now.

  • PacewebUK Paceweb (@PacewebUK) reported

    @TSB Sophie your app is not working neither is your internet banking!

  • mrcarlel Clark Kent (@mrcarlel) reported

    @TSB I can't log in to my app as there's a fault at your end. When will this be fixed? Looks like you've already had numerous customers state the same issue.

  • ZoeNicol19 Zoe Nicol (@ZoeNicol19) reported

    @TSB can't login to my online banking app , it was working fine last night !

  • _Emma_A_ Emma (@_Emma_A_) reported

    @TSB can you advise when your online banking will be up again? Keep getting an oops message when trying to log in. Looks like numerous other customers have let you know but you haven't let anyone know when this fault will be fixed?

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    @TSB @_Emma_A_ I don’t think it’s a problem with us