TSB Bank

Is TSB Bank down in Norwich, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Norwich, Norfolk, England 03/17/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (32%)

    Website (32%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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TSB Bank Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • nchnthman nchnthman (@nchnthman) reported from Norwich, England

    @TSB Norwich TSB won't accept calls, website nit working. Can't make an appointment for mortgage advisor. Poor customer service.

  • sue_po Sue Hull (@sue_po) reported from Norwich, England

    @TSB interest rates are going up but my save well limited access account is still only paying 0.5% why?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • polmontannie AMG (@polmontannie) reported

    @TSB I have been trying to make contact by phone to my local branch to make an appointment for my parents to open a bank account but no answer for over a week. Can you help please?

  • feliu_laura Laura Feliu (@feliu_laura) reported

    Hi @TSB - Been trying to reach your Fraud dept for the last 48 hours, 4 hours holding on the phone yesterday 4 hours today. Is this normal? Im abroad and nobody helps! Not very normal to spend eight hours trying to reach you! Need to unlock my card asap! Urgent help please!

  • MichaelLaycock9 Michael Laycock (@MichaelLaycock9) reported

    @TSB I have 2 eroneous debit card transactions from last Fri 13th. Can you please advise when will these be removed and the money re-credited to my account. Is it a set number of working days for a merchant to request any money before you remove them.

  • RAClempson Robin Clempson (@RAClempson) reported

    @TSB I’ve been with you for years but your shocking customer service will be making me leave. Trying to cancel a silver account add-on impossible on app, website , can’t get appointment with a branch. Terrible I can do it all in my app with @Barclays !

  • bill_awe Will (@bill_awe) reported

    @TSB Had a disappointing call with customer service why is it that you are having trouble with processing Apple purchases via business debit card??

  • walkaboutwales Clive Busson (@walkaboutwales) reported

    Absolutely shocking tel service from @TSB internet and fraud depts. Lovely people in branch having to wait for 1 hr to get someone to respond and then they were totally inept and she had to call again! Another 40 mins. Been in branch 2hrs now while advisor trying her best!

  • Debbiecrosbie1 Debbie Crosbie (@Debbiecrosbie1) reported

    @maidenturret Sorry to hear you have been having problems. I have asked the @TSB team to get in touch.

  • Debbiecrosbie1 Debbie Crosbie (@Debbiecrosbie1) reported

    @mark_a_ellison @TSB Sorry to hear you have been having problems. I have asked the @TSB team to get in touch.

  • crad99 Peter Craddock (@crad99) reported

    @TSB Need to bank a cheque with TSB but my branch has closed so went to the post office.They don't have pay in slips "it is up to the customer to provide one "(need to visit the bank) .Nearest branch according to TSB to my Manchester post code is Portsmouth.

  • Hetti_Liz Heather Morris (@Hetti_Liz) reported

    @TSB block and suspend my account when I try to make a large transaction and then can’t even speak to anyone. Joke of a bank.