TSB Bank

Is TSB Bank down in Newton Aycliffe, County Durham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Newton Aycliffe, County Durham, England 12/22/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • JueIainWilson Jules&IainWilson (@JueIainWilson) reported from Sunderland Bridge, England

    @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB Once again cannot get access to the pathetic internet banking platform, stupid OTP routine sits for up to 5 minutes, and as soon as cancel is pressed, the text comes through. Absolutely pointless!

  • phildenk phil denk (@phildenk) reported

    @TSB given telephone number for branch because customer service couldn't assist. Calling said number for over 2 hours just to keep get automated msge - service just keeps getting worse!!!

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB don't know why you need a DM, I described what is happening. This has been raised before as a fault. Surely your technical teams keep a list of what has gone wrong and whether they fix it?

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB still having the 'update business details' problem. If I click 'continue' I get logged out. (this needs fixing!) I have to go in to update, then click 'back to my accounts' and hope. Please test and fix. Do not talk about cookies or caches.

  • ha57gma Gayle Allan (@ha57gma) reported

    @TSB extremely disappointed to make a trip to a branch (not local - it’s closed) to be told no ‘counter’ works at the weekend so I can’t pay my bags of coins in, go to the post office or come through the week. Not exactly customer service to be proud of.

  • stebliss Stephen ₿liss (@stebliss) reported

    @TSB @PrideOfBritain 20 years I’ve been a loyal customer of TSB. Had mortgages & loans always kept a healthy bank balance, Just checked my statements and realised you’re now charging me £15 a month account fee? Nowhere was I informed of such a fee. Time to switch banks 👎🏽

  • ajbling62 andrea wignall (@ajbling62) reported

    @TSB bloody awful customer service from the fraud team. Been rung about a dozen times but can’t get an answer from a human at TSB. Been on hold multiple times for nearly an hour!

  • BeckyLennon13 Becky (@BeckyLennon13) reported

    Had an ongoing issue with my bank card for over a year. 2nd time in 1 weeks I've had to report the same issue with having a new card too. Rang 1 week later to be told its a 15 day wait for a response!! aye no worries @TSB seems reasonable to have no card or access to a branch

  • Andy6times Andy G (@Andy6times) reported

    @TSB can you provide me with a number to be able to actually speak to someone from the customer service team please? Number ending 8758 with the automated options is useless and just go round in circles not helping with my query and my local branch are not answering either

  • ab1674 Alison Thornton (@ab1674) reported

    @TSB I'm actually fuming 3 times I've been into 1 of your branches to sort out my daughters account and only today they tell me you've put a block on my daughters account and we've had not one bit of correspondence in regards to this!! Raging doesn't cover it