TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported 25 minutes ago from Stoke-on-Trent, England

  @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  colin (@lairdcwh) reported 4 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Yvonne Hornett Long (@yvonnehlong) reported 8 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Keith Ambler (@keithbfc) reported 9 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  George Thomson (@g2dod) reported 11 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 12 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 12 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  George Gallowayish (@GeorgeForLondon) reported 13 minutes ago

  @TSB Tried to but the link is not working

• 
  alex martin (@jammyjennypokes) reported 18 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Lois Sandwich (@lois_sandwich) reported 22 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 25 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer