TSB Bank

Is TSB Bank down in Newcastle under Lyme, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Newcastle under Lyme, Staffordshire, England 11/19/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • Tim_Mullen Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Con_24 Conor Gillis (@Con_24) reported

    @TSB My Elderly Mother has been trying to pay for billis using your app and is continually blocked and told someone will ring her - It's been 4days!! and every time she tries to ring there is a ridiculous wait and no hold music!! AWFUL Customer Service!!

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 2. Yr online banking app is god awful. Cld u do anything more to make it so utterly user UNfriendly?After 2 hours of trying my rent remains unpaid. With RBS it was done in 2 mins. The design is a mess, & is there a need for THAT many security questions? Its like Mastermind.

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?

  • jacxi33 Jackie Kennedy (@jacxi33) reported

    @TSB Hello There’s been 2 appointments over the last 2 weeks which I’ve committed to during my lunchtime at work. Both @TSB representatives have failed to show. Is there a dedicated team within Customer Services that can assist please?

  • emskij1976 EmskiSmithy (@emskij1976) reported

    @TSB well on the phone for an hour today to sort an issue and the monies are still not back in my account so will now have missed payments and get charges. How is this possible, madness.

  • ItsMrBenToYou Ben (@ItsMrBenToYou) reported

    @TSB you absolute bunch of Muppets, stupid idiot pillocks. Someone has set up an account in my name and used my address to do so but I can't actually get through to speak to anyone because your customer service is terrible. You ridiculous plums.

  • Antuan997 Antuan (@Antuan997) reported

    @wwm1966 @TSB same here mate now its working there was some error

  • McGillycuddy101 KMcGillycuddy (@McGillycuddy101) reported from Lostwithiel, England

    @TSB hello there …. We’ve been trying to get through to customer services for over two hours. Is everyone on holiday? SOS!

  • clothesjunky Christine Hobson (@clothesjunky) reported

    @TSB just been trying to make a payment for 30 minutes. After entering all the details required, nothing happens! ‘Check Recipient’ button fails to work, so now I cannot make this payment. Come on TSB, it’s about time you got this god awful app sorted!!