TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported 17 minutes ago from Stoke-on-Trent, England

  @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maz Scotland (@6pmIsWineTime) reported 3 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  NUFC (@nufcscot) reported 6 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Nicole Barlow (@Nicole_Barlow1) reported 11 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  MBUR337 (@MBUR337) reported 11 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  LaughingGravy (@LGravy15834) reported 12 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Shaz 🦋 (@soxxylady) reported 24 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 25 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  George Thomson (@g2dod) reported 29 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Lia♡⁶³ (@Lialvvzs) reported 29 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  colin (@lairdcwh) reported 30 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb