TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported 32 minutes ago from Stoke-on-Trent, England

  @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Billingham (@PhilBillingham) reported 7 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 9 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  LaughingGravy (@LGravy15834) reported 13 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Taigh (@Taigh_Solais) reported 13 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Diana (@BohoD1ana) reported 14 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Helen May (@Nito_Onna_Helen) reported 15 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Michelle Buchan (@M_Buchan) reported 17 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Yvonne Hornett Long (@yvonnehlong) reported 18 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  GillMeg💙 (@Gillmeg) reported 21 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Ginger Tucci (@Ginger_Tucci) reported 27 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.