TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liss, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Liss, England

Latest outage, problems and issue reports in Liss and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 25 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 28 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 31 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 6 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Skała (@Skalaprp) reported 6 minutes ago

  @emmah80 @TSB Having same issue

• 
  Richard Hein (@hein_richard) reported 7 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Diana (@BohoD1ana) reported 10 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Igor The Giant (@IgorGiant) reported 11 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Etienne (@EtienneJS) reported 14 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 21 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Michelle Cook (@MCOOK73) reported 21 minutes ago

  @TSB app NOT working again seriously 😡

• 
  SoftwareLife (@Mindfulness2050) reported 22 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  John El (@chopped1888) reported 29 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???