TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Liss, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Liss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Liss, England

Latest outage, problems and issue reports in Liss and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 1 minute ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 7 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 33 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina Joanne (@TinaTribe1) reported 8 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Igor The Giant (@IgorGiant) reported 15 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  GillMeg💙 (@Gillmeg) reported 16 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Andy Harcup (@AndyHarcup) reported 16 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Zarzar (@Zarzar792095) reported 23 minutes ago

  @TSB why is the app down again?

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 25 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  John ⚡️ YCC (@cookiesworld) reported 28 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 31 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Diana (@BohoD1ana) reported 31 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?