TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Farnham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 47 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 53 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 54 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcHughes86 (@marc_hughes86) reported 56 seconds ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 7 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  kayleigh (@kaymetz85) reported 9 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 9 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Lee Hewat (@Leehewat28) reported 14 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Jaiden berryman (@JJBmufc) reported 14 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 16 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  NUFC (@nufcscot) reported 16 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Joanne (@hain_joanne) reported 17 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 22 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only