TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Farnham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 19 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 20 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 50 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  graeme Tannahill (@graemeT2010) reported 2 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Paschal Ochang (@pascosoft) reported 5 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Andy Connor (@AndyC58171) reported 5 minutes ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 6 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Geoff (@geoffb37) reported 6 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 8 minutes ago

  @TSB app down AGAIN

• 
  MBUR337 (@MBUR337) reported 9 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Lawrence M-M (@prop_power) reported 9 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Lia♡⁶³ (@Lialvvzs) reported 11 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  MarcHughes86 (@marc_hughes86) reported 14 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!