TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Farnham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 3 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 33 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 59 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 4 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  George Thomson (@g2dod) reported 4 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 5 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 6 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  Cameron Perry (@Cameronperry96) reported 7 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Pam Cull (@catsPam12) reported 9 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Skała (@Skalaprp) reported 14 minutes ago

  @emmah80 @TSB Having same issue

• 
  Lee Burkinshaw (@leeburko) reported 14 minutes ago

  @TSB app not working again. Need to get on now

• 
  Claire Morrison (@claireywurly) reported 17 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  Matt Smith🐀 (@Yuluthu) reported 18 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate