Is TSB Bank down in Farnham, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Farnham, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Community Discussion
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TSB Bank Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Belloso
(@belloso_susan) reported
@TSB what a disgrace my 82 year old father let down
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Sam the Spud 🥔
(@Samantha_Soe) reported
Trying to open a joint bank account with my husband who is ALREADY a TSB account holder but…the terms are a bit old school and we couldnt open the account. @TSB just lost a customer, more like TWO but I bet it’s not a big deal ay @TSB ?
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Martin
(@lifelesslemonad) reported
@TSB But the instructions say you can set this up through the app but you've said through website so as well as a terrible app it lies
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andy
(@andythelodge) reported
@TSB totally unacceptable service fraud department refuse to answer phone told wait due to being busy 5 minutes delay Last call 21 minutes THEN LOW AND BEHOLD CUT OFF without speaking Disappointed OAP
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Emily Bartle
(@EmilyBartle7) reported
@TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.
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Claire Wyatt
(@ClaireEWyatt) reported
@TSB I will DM. I've spoken to a TSB rep on the phone, they say they know there is a problem, they don't know how to fix it or when they will be able to. Not great.
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Sue Wilkes
(@SueWilkesauthor) reported
@TSB Hello TSB I've been hanging on the phone for well over an hour (plus 50 mins yesterday) trying to speak to your payment verification team - you've blocked my online account - (and local branch closed down) - please help!
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Emily Bartle
(@EmilyBartle7) reported
@TSB due to your timing of “maintenance” across all apps, automated services etc. I have been left without access to my money and unable to get to work at this present time. I’m a nurse and due in at 0730am.. also can’t eat til it’s fixed.. can I ask for suggestion on what to do?
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@thestaveros
(@the_staveros) reported
@TSB Even though i'm leaving after 15 years..I'd welcome the opportunity to speak to someone senior with actual policy powers within the org, to go through the many and varied issues I've had..to help you save more customers who will leave. It is so, so bad, honestly.