TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kiveton Park, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kiveton Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kiveton Park, England

Latest outage, problems and issue reports in Kiveton Park and nearby locations:

• 
  Marcia Bigg (@marciabigg) reported 19 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

• 
  Martin Spiers (@martinaspiers) reported 57 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Sarah Roe (@SheffTherapyCen) reported 59 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 6 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 7 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Mareesham (@Mareesham) reported 8 minutes ago

  @TSB why is your app down again?

• 
  James Smith (@metaled92) reported 8 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Keith Ambler (@keithbfc) reported 11 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 15 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  BumbleGirls (@TinyLionesses) reported 16 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 17 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Cameron Perry (@Cameronperry96) reported 19 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Caroline Wilson (@CarolineWils87) reported 21 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.