TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kiveton Park, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kiveton Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kiveton Park, England

Latest outage, problems and issue reports in Kiveton Park and nearby locations:

• 
  Sarah Roe (@SheffTherapyCen) reported 6 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Martin Spiers (@martinaspiers) reported 12 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Marcia Bigg (@marciabigg) reported 56 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@My_Living_Hell) reported 3 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Cameron Perry (@Cameronperry96) reported 8 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Matt Smith🐀 (@Yuluthu) reported 10 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Allibalibee (@AllisonKomorows) reported 18 minutes ago

  @TSB what's going on? App not working again!!

• 
  Paul (@My_Living_Hell) reported 20 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Andy Harcup (@AndyHarcup) reported 20 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Nicole Barlow (@Nicole_Barlow1) reported 21 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Minter79Man (@Minter79Man) reported 21 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Ginger Tucci (@Ginger_Tucci) reported 22 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Etienne (@EtienneJS) reported 27 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.