TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kiveton Park, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kiveton Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kiveton Park, England

Latest outage, problems and issue reports in Kiveton Park and nearby locations:

• 
  Marcia Bigg (@marciabigg) reported 8 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

• 
  Sarah Roe (@SheffTherapyCen) reported 25 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Martin Spiers (@martinaspiers) reported 46 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Connor (@AndyC58171) reported 55 seconds ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  Lois Sandwich (@lois_sandwich) reported 59 seconds ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  ⁠ Uzair (@UZAlR) reported 8 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Richard Hein (@hein_richard) reported 11 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  MR_UB40 (@MR__UB40) reported 16 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Helen May (@Nito_Onna_Helen) reported 17 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Simon Parry (@sparry951) reported 19 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Phillip Lloyd (@PhillipLL) reported 20 minutes ago

  @TSB OTP not working to log in to online account

• 
  alex martin (@jammyjennypokes) reported 21 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  NUFC (@nufcscot) reported 21 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !