TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kiveton Park, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kiveton Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Kiveton Park, England

Latest outage, problems and issue reports in Kiveton Park and nearby locations:

• 
  Martin Spiers (@martinaspiers) reported 11 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Marcia Bigg (@marciabigg) reported 33 minutes ago from Bolsover, England

  @TSB is this a phone number from your fraud department? 0345 351 1695 If it is, it would be helpful to put it on your website so people know it isn't a scam. If it isn't, it could also be useful to add it as a warning to people. Also ANSWER THE PHONE!!!!

• 
  Sarah Roe (@SheffTherapyCen) reported 38 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn Siddle 🇬🇧 (@glenn7575) reported 2 minutes ago

  @TSB Hi I still carnt log in its saying unable to do that

• 
  MBUR337 (@MBUR337) reported 3 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  graeme Tannahill (@graemeT2010) reported 5 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Etienne (@EtienneJS) reported 6 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Minter79Man (@Minter79Man) reported 6 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Yvonne Hornett Long (@yvonnehlong) reported 9 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  cp (@Gertrude31) reported 11 minutes ago

  @TSB down again? Two days ago.......

• 
  Dean (@deano20111) reported 11 minutes ago

  @TSB Still can't log in ? @tsb

• 
  Lois Sandwich (@lois_sandwich) reported 12 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 17 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers