TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kintore, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kintore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kintore, Scotland

Latest outage, problems and issue reports in Kintore and nearby locations:

• 
  Charlotte Stewart (@Charlott3Anne) reported 57 seconds ago from Aberdeen, Scotland

  @TSB down again!! 🙄🙄🙄

• 
  Katy Gray (@Katyag15) reported 38 minutes ago from Aberdeen, Scotland

  @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

• 
  Dr. Hollie Hay (@h85v) reported 41 minutes ago from Aberdeen, Scotland

  @TSB why is your Internet banking so painfully awful!!! It NEVER works. I'm part time, been trying to process wages all morning but your system is down .... YET AGAIN 😡🤬😠

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Potters (@spotter75) reported 13 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Oli Ashman (@OliAshman) reported 13 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  James Smith (@metaled92) reported 15 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  bishbashbosh (@katharvey2112) reported 16 minutes ago

  @TSB can’t get into my app is there problems?

• 
  Sparky Shiny (@sparkyshiny) reported 17 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Karly Everley (@KarlyEverley) reported 17 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Potters (@spotter75) reported 20 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  MandyJ (@mjmjejkj) reported 27 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Steve Milligan (@Stevemills76) reported 28 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  SarahNicPA101 (@SPa10165557) reported 30 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service