TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kilwinning, Scotland

Latest outage, problems and issue reports in Kilwinning and nearby locations:

• 
  shirley stewart (@firefly1066) reported 18 minutes ago from Stevenston, Scotland

  Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 20 seconds ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Dom Barnes (@domster) reported 9 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Paschal Ochang (@pascosoft) reported 10 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Sam Reed (@tehreedy) reported 11 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  alex martin (@jammyjennypokes) reported 11 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Etienne (@EtienneJS) reported 12 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Igor The Giant (@IgorGiant) reported 14 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Paschal Ochang (@pascosoft) reported 15 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Ginger Tucci (@Ginger_Tucci) reported 16 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Michelle Cook (@MCOOK73) reported 18 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡