TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Kilwinning, Scotland

Latest outage, problems and issue reports in Kilwinning and nearby locations:

• 
  shirley stewart (@firefly1066) reported 37 minutes ago from Stevenston, Scotland

  Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaia Kush (@GaiaKush85) reported 5 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  Igor The Giant (@IgorGiant) reported 6 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  NeilB 🇪🇸⚔️🔴⚪⚫ (@Neil69490360) reported 10 minutes ago

  @TSB well done to your Bereavement Team for making a complete arse of my parents bank accounts leading to additional stress and upset due to the unacceptable incompetence of your employees. 3 months on and you still haven't sorted this issue out. Nothing but false promises 🤬

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 11 minutes ago

  @rich1903dandy @TSB Because they’re sheisters. Terrible tech & terrible treatment of customers (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020

• 
  Mark Robinson (@markrob1147) reported 13 minutes ago

  @TSB I can use the web site but not the app at all. It's too many things now with tsb I'll be leaving your banking next week when I can

• 
  Karly Everley (@KarlyEverley) reported 22 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  John (@John92797698) reported 24 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  Товарищ ирландец (@ahdamnpahpah) reported 24 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  kayleigh (@kaymetz85) reported 26 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Cameron Perry (@Cameronperry96) reported 27 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money