TSB Bank

Is TSB Bank down in Kelso, The Scottish Borders, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Kelso, The Scottish Borders, Scotland 09/17/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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TSB Bank Issues Reports Near Kelso, Scotland

Latest outage, problems and issue reports in Kelso and nearby locations:

  • armdpm Dave McKay (@armdpm) reported from Kelso, Scotland

    @TSB Tried to get into our accounts 4 times tonight slow frozen pages, passwords in all correct still not bring up accounts. This is ridiculous, need to check credit card and account. Have come to the conclusion TSB IT is rubbish. Seriously considering another bank. 🤬🤬🤬🤬

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlottePurd13 Charlotte Purdy (@CharlottePurd13) reported

    @TSB Hi Lesley It appears to be working now. At the time, it was showing that my card couldn’t be processed and I wasn’t able to access my online account either. Thank you for your quick reply.

  • monty67 Steve Montgomery (@monty67) reported

    @TSB No I won't DM you privately, people need to know how poor your service is. I am getting the same error message on this outtage as the one I got the last time & the time before that AND the time before that. "We are having trouble authenticating you device blah blah blah.

  • weediff Martin (@weediff) reported

    @TSB What is the timescale for a failed debit card transaction to drop off your account? Retailer customer service has been terrible, they said 3 days initially then when I called back on the 4th day they said they had cancelled the transactions and would be up to 48hours

  • cptpingu Peter lngrm (@cptpingu) reported

    @TSB @StarlingBank Just logged in to TSB website. Sent me a text message passcode to logon. No problem. So it’s just your card issuer department unable to text me.

  • stephen2876 Stephen Hall (@stephen2876) reported

    @art_fashy @TSB In order to know how to respond to a given situation, you need as much information as possible to make an informed decision. When there are issues, whatever the source, it should be a simple common curtesy to keep your customers as informed as possible.

  • j1patrick JC (@j1patrick) reported

    @TSB hi I’m trying to get through to your fraud team and I’ve been on hold for ages. Can you help me?

  • monty67 Steve Montgomery (@monty67) reported

    @TSB That maybe so, but you cannot access the account to move money, every other bloody month, somebody needs to be accountable.

  • Natalie28773855 Natalie Young (@Natalie28773855) reported

    @TSB That's impossible. Because I was using my sky broadband to write my tweet. Everything else was working all my other apps was working the only one that wasn't was tsb I even tried using my phone data and my husband's phone data. So pleased riddle me that.

  • Sweety89823850 Sweety (@Sweety89823850) reported

    @TSB Still not working

  • elliott06 Mark Williams (@elliott06) reported

    @TSB can you tell me why I am yet again unable to access internet banking. Im getting the message " unable to proceed with your request, please try later". My internet is working fine and am able to access other sites