TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Irvine, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Irvine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Irvine, Scotland

Latest outage, problems and issue reports in Irvine and nearby locations:

• 
  shirley stewart (@firefly1066) reported 54 minutes ago from Stevenston, Scotland

  Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  davemac1976 (@davemac1976) reported 3 minutes ago

  @TSB I have followed everything correctly. Photos taken and green ticks displayed for all details. When I click deposit I get: sorry this service isn't responding. TSB error code MCD19

• 
  E. J. Gill (@suzycoos) reported 4 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Lee Hewat (@Leehewat28) reported 5 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Sam Milne (@sammilne91) reported 6 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  Nicole Barlow (@Nicole_Barlow1) reported 8 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Stephen Old #FBPE (@StephenOld) reported 8 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems

• 
  Paul (@My_Living_Hell) reported 12 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 20 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 22 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 26 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?