TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported 1 minute ago from Alexandria, Scotland

  @TSB @pictur3m3 Bullshit . It’s still down

• 
  SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported 25 minutes ago from Alexandria, Scotland

  @TSB @loreela14 It has not been resolved . I’m still unable to access my account 🤬🤬🤬🤬🤬🤬🤬

• 
  David Bulloch (@DLB_Bulloch) reported 42 minutes ago from Greenock, Scotland

  @TSB what's the problem with your app? I can log in but something went wrong and I can't access my accounts !

• 
  SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported 51 minutes ago from Alexandria, Scotland

  @ClaireSafc75 @TSB Yip , still down , re registered 5 times still can’t get in .

• 
  SAOR ALBA 19 2021Trollhunter (@DAVIDGHOWIE1) reported 57 minutes ago from Alexandria, Scotland

  @TSB Still down , total shambles

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. J. Gill (@suzycoos) reported 6 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  MarcHughes86 (@marc_hughes86) reported 8 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Shaz 🦋 (@soxxylady) reported 10 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Lee Hewat (@Leehewat28) reported 10 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 13 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Alex Jones (@dr_besty) reported 15 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Carolinejp (@cjp3063) reported 16 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Simon Parry (@sparry951) reported 17 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Pam Cull (@catsPam12) reported 18 minutes ago

  @TSB can’t access the mobile app

• 
  Leanne Walsh (@LeanneLwalsh19) reported 21 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.