TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Vonnie Sandlan (@VonnSand) reported 12 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Vonnie Sandlan (@VonnSand) reported 21 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 23 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 24 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 29 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Sunny Gill (@sunnyginvesting) reported 37 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Julie Johnston (@JulieJohnston15) reported 52 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Ro55 (@RMcG1991) reported 56 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 3 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Matt Smith🐀 (@Yuluthu) reported 3 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Mareesham (@Mareesham) reported 4 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  Paul (@My_Living_Hell) reported 5 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Sam Milne (@sammilne91) reported 8 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 10 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  claire (@clpearse) reported 10 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  🪜 (@0nly2K) reported 16 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 24 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Clock it (@EmancipatedTym) reported 25 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life