TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Julie Johnston (@JulieJohnston15) reported 14 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 23 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 31 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 35 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Ro55 (@RMcG1991) reported 39 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

• 
  Sunny Gill (@sunnyginvesting) reported 43 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Vonnie Sandlan (@VonnSand) reported 49 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Vonnie Sandlan (@VonnSand) reported 58 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Potters (@spotter75) reported 4 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Cameron Perry (@Cameronperry96) reported 4 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  ✨ paige (@paigedanielsxo) reported 5 minutes ago

  @TSB why is my card not working? I can’t use my bank card, contactless or Apple Pay but I can login to online banking?

• 
  Lilith Tuylor (@lilith15016) reported 6 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Linzi (@LinziDavidson) reported 6 minutes ago

  @TSB trying to report fraudulent activity on my bank and it is near on impossible to get in touch with you. This is insane! The chat function doesn't know what I mean when I say fraud...

• 
  Bigdaveman (@bigdavemanman) reported 6 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  PG111 (@3PG111) reported 7 minutes ago

  @TSB can't login to my bank via the app, any issues going on.

• 
  Worgen we gonna do? (@worgenthedog) reported 9 minutes ago

  @TSB @TSB all I want to do is check if I can upload the new documents rather than go into a branch that is nowhere near me. I'm in the NR31 postcode area. Can someone help a new customer?

• 
  Capital-1 (@scotland_999) reported 13 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  adrian pennington (@pennington1) reported 16 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |