TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Sunny Gill (@sunnyginvesting) reported 9 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Ro55 (@RMcG1991) reported 15 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 25 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 29 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Vonnie Sandlan (@VonnSand) reported 30 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Vonnie Sandlan (@VonnSand) reported 34 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 44 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Julie Johnston (@JulieJohnston15) reported 60 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sharon (@cutt2425) reported 5 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Martin Hughes (@MartinH01846340) reported 6 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  Paschal Ochang (@pascosoft) reported 6 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Skała (@Skalaprp) reported 6 minutes ago

  @emmah80 @TSB same problem

• 
  Glenn Siddle 🇬🇧 (@glenn7575) reported 10 minutes ago

  @TSB Hi I still carnt log in its saying unable to do that

• 
  Chris (@Chris_MG) reported 15 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  Mareesham (@Mareesham) reported 18 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  Haleema (@Haych1529) reported 19 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  MBUR337 (@MBUR337) reported 19 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Simon Parry (@sparry951) reported 26 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday