TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 20 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 23 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Vonnie Sandlan (@VonnSand) reported 31 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Vonnie Sandlan (@VonnSand) reported 33 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 34 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Julie Johnston (@JulieJohnston15) reported 35 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Sunny Gill (@sunnyginvesting) reported 35 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Ro55 (@RMcG1991) reported 54 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Товарищ ирландец (@ahdamnpahpah) reported 4 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Joanne (@hain_joanne) reported 5 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 8 minutes ago

  @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

• 
  MandyJ (@mjmjejkj) reported 10 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Carolinejp (@cjp3063) reported 10 minutes ago

  @TSB is the app down yet again ?? Can't access my account yet again!!

• 
  Steve Milligan (@Stevemills76) reported 16 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  Alison Kerr (@AlisonKerr1) reported 17 minutes ago

  @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

• 
  Santander UK (@santanderuk) reported 19 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Sparky Shiny (@sparkyshiny) reported 21 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 22 minutes ago

  @preciousphece @TSB Sorry Precious @TSB are a terrible and institutionally dehumanising bank They do what they want and answer to no one