TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 10 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 20 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Julie Johnston (@JulieJohnston15) reported 23 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Vonnie Sandlan (@VonnSand) reported 28 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Ro55 (@RMcG1991) reported 28 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

• 
  Sunny Gill (@sunnyginvesting) reported 29 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Vonnie Sandlan (@VonnSand) reported 30 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 53 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JaCm (@JaCm2000uk) reported 2 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Rebecca Catherine Viner (@Beckiviner) reported 3 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Mareesham (@Mareesham) reported 11 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 12 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 15 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  LaughingGravy (@LGravy15834) reported 17 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Pam Cull (@catsPam12) reported 18 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Jaiden berryman (@JJBmufc) reported 21 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  MR_UB40 (@MR__UB40) reported 22 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Stephen Jackson (@ssjackson77) reported 23 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB