TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hamilton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hamilton, Scotland

The most recent TSB Bank outage reports came from the following cities: Motherwell.

City	Problem Type	Report Time
Motherwell	Login	2 months ago
Glasgow	Website	7 months ago
Glasgow	Mobile App	8 months ago
Glasgow	Login	1 year ago
Glasgow	Mobile App	1 year ago
Glasgow	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

• 
  Vonnie Sandlan (@VonnSand) reported 2 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Sunny Gill (@sunnyginvesting) reported 25 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Ro55 (@RMcG1991) reported 26 minutes ago from East Kilbride, Scotland

  @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

• 
  Julie Johnston (@JulieJohnston15) reported 30 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Vonnie Sandlan (@VonnSand) reported 37 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 43 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 54 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 59 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 2 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Paul (@My_Living_Hell) reported 5 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 6 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 7 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  alex martin (@jammyjennypokes) reported 8 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Andy Connor (@AndyC58171) reported 9 minutes ago

  @TSB new customer. the app doesn't give instant spending notifications. am I missing something?

• 
  Diana (@BohoD1ana) reported 16 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Lee Hewat (@Leehewat28) reported 20 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Mark Parkinson (@parkimc) reported 23 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Rebecca Catherine Viner (@Beckiviner) reported 24 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB