TSB Bank

Is TSB Bank down in Glasgow, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Glasgow, Scotland 09/03/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Login (26%)

    Login (26%)

  3. Website (16%)

    Website (16%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (7%)

    Transfer (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • PaulaMAllison Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported from Kilsyth, Scotland

    @TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.

  • NinaHopes Nina D L Hopes (@NinaHopes) reported from Johnstone, Scotland

    @TSB Haven't been able to log in on app/browser since 9am on the 22nd Aug. Apparently it doesn't recognise my account.. Any idea when you will fix this issue? This is happening way too often! 🙄

  • Michele8613 MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported from Uddingston, Scotland

    @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

  • JulieJohnston15 Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland

    @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported from Cumbernauld, Scotland

    @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

  • PaulaMAllison Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported from Kilsyth, Scotland

    @TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported from Cumbernauld, Scotland

    @chloexxxh @TSB Several U.K. banks also have the same issue.

  • PeterVail3 PV (@PeterVail3) reported from Milngavie, Scotland

    @TSB Guys I’m tearing my hair out here. Cut off twice now after an hour holding. Can’t use my card don’t know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not I’ve other things to do. PLEASE HELP ME!!!!!

  • VonnSand Vonnie Sandlan (@VonnSand) reported from Glasgow, Scotland

    Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @TSB banking app down 🙄 info please

  • RMcG1991 Ro55 (@RMcG1991) reported from East Kilbride, Scotland

    @TSB @MorayBarrySNP Your app isn't working. Says you are experiencing issues. Folk have got bills to pay on payday and need into their online banking

  • VonnSand Vonnie Sandlan (@VonnSand) reported from Glasgow, Scotland

    I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

  • sunnyginvesting Sunny Gill (@sunnyginvesting) reported from Glasgow, Scotland

    @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

  • texasranger78 chris kenny (@texasranger78) reported from Twechar, Scotland

    @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

  • joannex7x Joanne More McPhail (@joannex7x) reported from Milngavie, Scotland

    @TSB Apps not working again !!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • elliexdando Ells💘 (@elliexdando) reported

    @TSB Can’t seem to set up memorable information when trying to register for my online banking as it keeps showing technical error message. Tried to phone the helpline earlier and managed to get through to someone who then cut me off. I have been trying to sort this for a month🥲

  • Marcova89510869 Marco valente (@Marcova89510869) reported

    @TSB Get my complaint sorted this complaint started in December and were nearly at the end of March 15 days to solve a payment issue ... yeah right can’t believe still not one person has called me #shitshow

  • myfootytravels Bas Goebbels (@myfootytravels) reported

    @TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @SnoopApp please please please fix the link for @TSB, it hasn’t updated for almost 2 weeks now and it’s driving me bananas! This is really going to help me budget but not if it doesn’t link 😢

  • Lady_VikkiJ Vikki Smith (@Lady_VikkiJ) reported

    @TSB Maybe a text would have been beneficial too reassure customers, Twitter is the only platform I've seen this issue raised by TSB. Theres quite a few duplicate transactions on my acc, I'm not even sure if balance is correct. No prob but communication needs to be improved re this

  • Jorarl Karl Baird (@Jorarl) reported

    @TSB What is going on? Fix your computer system.

  • lauramaryharker Laura Harker (@lauramaryharker) reported

    @TSB Hi, I recently closed a business bank account but now I realise I need some bank statements from it. I don't have internet banking access anymore - is there another way to get the statements?

  • AlNicoll Al Nicoll photography (@AlNicoll) reported

    @TSB are you experiencing customer verification code issue. Code not coming through to me. ??

  • NicoleHarr92 Nicole Harrison (@NicoleHarr92) reported

    @TSB I have been charged 3 times for a transaction. You have messed all the dates money has left my account and im confused about my actual balance as i had duplicate transactions that look like they were sorted and now its gone down and all my transactions are not the right date!?

  • BurnHim Moe 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏴‍☠️ (@BurnHim) reported

    @TSB Thanks for letting me know my card is now going to be cancelled because of your lack of communication to your customers which means that I can't access my money until a totally unnecessary replacement card arrives.