TSB Bank status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- TSB Bank generated 0 outage signals in the last 24 hours around Cumbernauld, including 0 direct reports.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at TSB Bank
TSB Bank is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent TSB Bank outage reports came from the following cities: Motherwell, and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
Login | 1 month ago |
|
Falkirk
|
Transactions | 2 months ago |
|
Larbert
|
Mobile App | 3 months ago |
|
Glasgow
|
Website | 6 months ago |
|
Glasgow
|
Mobile App | 7 months ago |
|
Alloa
|
Transfer | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Paula Allison ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PaulaMAllison) reported from Kilsyth, Scotland@TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandI moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.
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Nicola Sweeney (@nicolasweeney94) reported from Whitburn, Scotland@TSB banking app down again ? Fed up with this
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Pauline Campbell-Jones๐ซ๐๐ฝ๐ฆ (@Lealea2009) reported from Glasgow, Scotland@TSB banking app down ๐ info please
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Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland@TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?
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chris kenny (@texasranger78) reported from Twechar, Scotland@TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank
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MicheleONeill86๐๐๐๐ฎ๐ช๐ณ๏ธโ๐๐ต๐ธ (@Michele8613) reported from Uddingston, Scotland@TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so ยฃ10 would go to the balance ยฃ20 interest??
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Sunny Gill (@sunnyginvesting) reported from Glasgow, Scotland@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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Clive Sinclair ๐ฌ๐ง๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@clivesinclair) reported from Cumbernauld, Scotland@chloexxxh @TSB Several U.K. banks also have the same issue.
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Vonnie Sandlan (@VonnSand) reported from Glasgow, ScotlandInfuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldnโt accept deposits, the branch at Braidcraft Rd was closed and ATM doesnโt accept deposits.
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Clive Sinclair ๐ฌ๐ง๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐บ๐ฆ (@clivesinclair) reported from Cumbernauld, Scotland@TSB @amyblibs Please @TSB This time accept that a problem exists and donโt ask customers to โcheckโ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)
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Pauline Campbell-Jones๐ซ๐๐ฝ๐ฆ (@Lealea2009) reported from Glasgow, Scotland@TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.
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Paula Allison ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PaulaMAllison) reported from Kilsyth, Scotland@TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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GillMeg๐ (@Gillmeg) reported@TSB That doesnโt help the issue.
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Minter79Man (@Minter79Man) reported@TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?
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Andy Connor (@AndyC58171) reported@TSB new customer. the app doesn't give instant spending notifications. am I missing something?
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Nicole Barlow (@Nicole_Barlow1) reported@santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.
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funtime 67 (@errolf67) reported@TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35
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๐ซง๐ฎ๐ฌ๐ฌ๐ค | ๐๐๐ญ๐ก๐๐๐๐๐๐๐๐๐ (@x_graciee) reported@TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?
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adrian pennington (@pennington1) reported@TSB Answer the effing fone! your customer service is a joke ๐ Welcome to a #LifeMadeMore. Need help? Weโre here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |
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kayleigh (@kaymetz85) reported@TSB @thisisamy_ I'm having same issue
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alex martin (@jammyjennypokes) reported@TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.
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MBUR337 (@MBUR337) reportedConcern by many customers of why @TSB is โout with the begging bowlโ asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/