TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent TSB Bank outage reports came from the following cities: Motherwell.

City	Problem Type	Report Time
Motherwell	Login	1 month ago
Falkirk	Transactions	2 months ago
Larbert	Mobile App	3 months ago
Glasgow	Website	6 months ago
Glasgow	Mobile App	7 months ago
Alloa	Transfer	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Julie Johnston (@JulieJohnston15) reported 5 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  chris kenny (@texasranger78) reported 5 minutes ago from Twechar, Scotland

  @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 12 minutes ago from Kilsyth, Scotland

  @TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.

• 
  Sunny Gill (@sunnyginvesting) reported 14 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 17 minutes ago from Cumbernauld, Scotland

  @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

• 
  Nicola Sweeney (@nicolasweeney94) reported 18 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

• 
  Vonnie Sandlan (@VonnSand) reported 23 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 23 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 23 minutes ago from Cumbernauld, Scotland

  @chloexxxh @TSB Several U.K. banks also have the same issue.

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 34 minutes ago from Kilsyth, Scotland

  @TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.

• 
  Vonnie Sandlan (@VonnSand) reported 42 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 48 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 54 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 5 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Carolinejp (@cjp3063) reported 6 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Paschal Ochang (@pascosoft) reported 8 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 12 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  NUFC (@nufcscot) reported 12 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Etienne (@EtienneJS) reported 13 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 16 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  MarcHughes86 (@marc_hughes86) reported 19 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Nicole Barlow (@Nicole_Barlow1) reported 20 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 24 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer