TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumbernauld, Scotland

The most recent TSB Bank outage reports came from the following cities: Motherwell, and Falkirk.

City	Problem Type	Report Time
Motherwell	Login	25 days ago
Falkirk	Transactions	2 months ago
Larbert	Mobile App	2 months ago
Glasgow	Website	6 months ago
Glasgow	Mobile App	6 months ago
Alloa	Transfer	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 2 minutes ago from Kilsyth, Scotland

  @TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.

• 
  Nicola Sweeney (@nicolasweeney94) reported 6 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 7 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Vonnie Sandlan (@VonnSand) reported 12 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 14 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 21 minutes ago from Cumbernauld, Scotland

  @chloexxxh @TSB Several U.K. banks also have the same issue.

• 
  Vonnie Sandlan (@VonnSand) reported 32 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Sunny Gill (@sunnyginvesting) reported 32 minutes ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 38 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 38 minutes ago from Cumbernauld, Scotland

  @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

• 
  Julie Johnston (@JulieJohnston15) reported 59 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 59 minutes ago from Kilsyth, Scotland

  @TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.

• 
  chris kenny (@texasranger78) reported 59 minutes ago from Twechar, Scotland

  @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@My_Living_Hell) reported 6 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Paul (@My_Living_Hell) reported 11 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 17 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  illage2 (@illage2) reported 18 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Stephen Old #FBPE (@StephenOld) reported 19 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems

• 
  Lee Hewat (@Leehewat28) reported 20 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Pam Cull (@catsPam12) reported 21 minutes ago

  @TSB @DJQueen_E Site down again

• 
  TrisTime (@Lamberto2993) reported 25 minutes ago

  @TSB Yes I'm now able to login but frankly Im done with this ****, every week this bug reappears and now I'm just going to nationwide, **** your bank and your shite services, it makes sense that the worst bank to man is now buying out your bank.

• 
  Dom Barnes (@domster) reported 25 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Alex Jones (@dr_besty) reported 29 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.