TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 21 seconds ago from Cumbernauld, Scotland

  @TSB @amyblibs Please @TSB This time accept that a problem exists and don’t ask customers to ‘check’ things. It is not just a TSB problem 3 of my other banks I have accounts with have the same problems. Maybe Base24 system needs a reboot ;-)

• 
  Sunny Gill (@sunnyginvesting) reported 59 seconds ago from Glasgow, Scotland

  @TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 14 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 15 minutes ago from Glasgow, Scotland

  @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

• 
  Julie Johnston (@JulieJohnston15) reported 15 minutes ago from Glasgow, Scotland

  @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

• 
  Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported 16 minutes ago from Glasgow, Scotland

  @TSB banking app down 🙄 info please

• 
  Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported 17 minutes ago from Cumbernauld, Scotland

  @chloexxxh @TSB Several U.K. banks also have the same issue.

• 
  Vonnie Sandlan (@VonnSand) reported 20 minutes ago from Glasgow, Scotland

  Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 23 minutes ago from Kilsyth, Scotland

  @TSB is there an issue with online banking? I've been trying to log on since yesterday & it keeps saying ERRSCAO2: Sorry, something went wrong.

• 
  chris kenny (@texasranger78) reported 26 minutes ago from Twechar, Scotland

  @TSB an absolute joke. Duplicate payments taken from my bank account. Just under 4k taken and not even an email/text or call to explain. Hope your going to reimburse all clients and issue some sort of compensation..#worstbank

• 
  Vonnie Sandlan (@VonnSand) reported 47 minutes ago from Glasgow, Scotland

  I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

• 
  Paula Allison 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PaulaMAllison) reported 49 minutes ago from Kilsyth, Scotland

  @TSB I don't understand why I need to deregister? I can get online fine via the mobile app just not via the website which I need as you can't do international transfers from the mobile app.

• 
  Nicola Sweeney (@nicolasweeney94) reported 54 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 6 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  illage2 (@illage2) reported 7 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  JacquiB (@tripsfantastic) reported 12 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Sian elise' (@sianelisexo) reported 14 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  MarcHughes86 (@marc_hughes86) reported 18 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  kayleigh (@kaymetz85) reported 18 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Ginger Tucci (@Ginger_Tucci) reported 27 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Alex Jones (@dr_besty) reported 28 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 30 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 31 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?