TSB Bank

Is TSB Bank down in Hackney, Greater London, England?

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The latest reports from users having issues in Hackney come from postal codes N16.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hackney, Greater London, England 10/02/2025 19:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (26%)

    Login (26%)

  3. Website (15%)

    Website (15%)

  4. Transactions (4%)

    Transactions (4%)

Live Outage Map Near Hackney, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney and Catford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • gordon_mcadams Gordon mcadams (@gordon_mcadams) reported

    @TSB When are we receiving our money you took in error? If it was the other way we would receive charges

  • neilybeegs Neil (@neilybeegs) reported

    @TSB To make any online purchase I need to log into the tsb app (which occasionally now requires a one time pass code), then type in my password and then return to the online vendor site to complete the purchase, thus removing significant amounts of convenience from online shopping

  • Peter27710195 Peter (@Peter27710195) reported

    @TSB Can anyone provide an update on refund time as the eye-watering amount taken twice now due to the TSB error is more than inconvenient. I do also hope that TSB will be providing compensation for the trauma they have caused people today.

  • AngelalisaParry Angela Parry (@AngelalisaParry) reported

    @xleegs @EliMilodi @TSB £184 down I think. Bank statement is hard to work out. Nightmare

  • BeckyMoorcroftx Rebecca..x 🦋 (@BeckyMoorcroftx) reported

    @TSB I understand you will refund these asap but I have literally 73p in my account like probably alot of people waking up this morning to the same issue. Can you give me an estimated time this will be refunded as I have bills I need to pay and obviously cant with 73p?

  • stewiec25 Stuart (@stewiec25) reported

    @TSB I checked my balance this morning and thought it was lower than it should be, and thought surely the bank won't be wrong. Now can see in the news about duplicate payments being made? I checked and yep. I've paid power bill twice and possibly another one. What's the fix time?

  • LilMizzMuzic2k9 Hannah Kennedy (@LilMizzMuzic2k9) reported

    @TSB The fact that we are all getting the same reply about you knowing about the issue is a bit ridiculous we know you know what we want to know is what you are doing about it and when we will get our money some of us have kids to feed and bills to pay.

  • wpbw28 Paul Worth (@wpbw28) reported

    @TSB Can you please advise how to make a complaint, can this be done through website or social media i.e Facebook?

  • GhostDNB_ Ghost (@GhostDNB_) reported

    @TSB Any update? It has been a full days working hours since you have tweeted a single update on this case other than basic automatic responses. A lot of people have lost a lot of money, myself included. 100% as soon as this moneys back I am leaving this terrible bank.

  • robertodayaggio Rob (@robertodayaggio) reported

    @sammyc46 @TSB Same here! No help what so ever