Is TSB Bank down in Guildford, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Guildford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (41%)
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Website (23%)
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Login (17%)
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Transactions (11%)
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Transfer (5%)
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Withdrawals (3%)
Community Discussion
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TSB Bank Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Miranda Read Wilson
(@MirandaCaster1) reported
from
Mossley, England
@TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please
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Rebecca Glover
(@glover_lshtm) reported
@TSB 1/2 Yesterday, after hours of worry, I finally got through to CS reps & was told that your credit card services are down for loads of clients. Was told fix w/in hours but today still down. I (and surely others) have to book work travel, online groceries, trains. What is up?
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Ian Took
(@iantook) reported
@TSB hi what's going on with the verification code messaging service? Trying to pay my bills and waiting for TSB to send me a code....
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Stephen Davidson
(@stegothedump) reported
@TSB are you aware that your 1 Time password SMS service is taking around 2 hours to arrived. Which makes it useless? 3 purchases today I have had to abandon because of this problem.
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Helen Richardson
(@helenisanangel) reported
Ah @TSB issues again, suprise suprise, and again no communication at all. Can't make any payments because of a phatom code that never appears! Just spent 3 well used mins to open a @HalifaxBank instead. Looking forward to receiving my new bank card 🙃
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✨Marie Young ✨
(@marieyoung8) reported
@TSB what’s going on? Shopping cancelled twice because #ASDA can’t verify my card!!!! Bloody sick of #TSB and their **** service!!!! 🤬🤬🤬
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Marcia Bigg
(@marciabigg) reported
@TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.
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Siôn Meredith
(@SionMeredith) reported
@TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?
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CFC94_
(@CFC94_) reported
@TSB hi Is there any reason the verification codes for payment are coming through slow? I’m not receiving the code till 1 hour + and by then it’s timing out
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Val Warhurst
(@Warhu) reported
@paulstephens56 @TSB I am having the same problem. Have sent you a DM TSB