TSB Bank

Is TSB Bank down in Grays, Borough of Thurrock, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Grays, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Grays, Borough of Thurrock, England 11/29/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryannnnnn (@Ryannnnnn) reported

    @TSB Hi, my o2 direct debt hasn’t debited my account & shows on the mobile app as being active with date of last payment being the 15th feb. Are there any issues with DD’s?

  • JayneJo911999 straight talking J (@JayneJo911999) reported

    @TSB hi duplicate transaction please help

  • arfurenglish anthony english (@arfurenglish) reported

    @TSB trying to recover my user ID for mobile banking but keep getting service is unavailable. Any idea when it will be available again?

  • GavinDaniell1 Gavin Daniell (@GavinDaniell1) reported

    @onixonst22 @StephRd_87 @TSB Tbh i don't have many problems with TSB..yeah the app crashes now and again. I'll wait to see how they deal with what's happened before i consider moving banks.

  • amanda_clarke19 Amanda Clarke (@amanda_clarke19) reported

    @nsandihelp Thanks for the reply. Turns out the payment issue was to do with my bank @TSB and not your fault. Money has been refunded now

  • literarytwit Dani Hall (@literarytwit) reported

    Did I just stepped into a time machine? Went to my (local) branch of my bank (just turned up) to sort out something complicated. The issue was patiently solved & I left with the direct line of someone I could call at the branch if I needed more help. Thanks Penelope @TSB Reading.

  • shoegalvics Vicki Cotterell (@shoegalvics) reported

    @TSB Judging by all of my other experiences with your customer services dept, I already know that raising a complaint would be useless. I think just switching to a new bank that actually provides a decent service, will be far more effective at this point.

  • SashaRed1984 Sasha Red (@SashaRed1984) reported

    @forzapufc @TSB I put a complaint in yesterday and I got back £25 for the troubles. Bearing in mind I was promised on the phone yesterday it would be rectified by the end of the working day yesterday which it wasn’t!

  • ems970 emma stacey (@ems970) reported

    @TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told

  • laineyLMS 🇺🇦Lainey E (@laineyLMS) reported

    @TSB I have a duplicate payment come iut and I'm not sure if it's part of ur issue from yesterday. Was it only debit card payments affected? Mine is a faster payment.