TSB Bank

Is TSB Bank down in Grays, Borough of Thurrock, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Grays, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Grays, Borough of Thurrock, England 01/22/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Sop782 Sam (@Sop782) reported

    @TSB You’re giving the same stock responses to all the customers in your feed that are experiencing the same issue. It looks like this has been going on for days and it’s still unresolved. You’ll have customers leaving in droves; no one needs the added stress in the current climate.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr

  • adiecostello Adrian Costello (@adiecostello) reported

    @TSB Beverley has to be the worst bank in the town. After refurb looks like a cheap staff Canteen but without any service. Time to move my money to a bank where people are not sat in offices but are helping customers #verypoorservice

  • DryburghJohn John Dryburgh (@DryburghJohn) reported

    @TSB What would be regarded as a reasonable response time to answer a customer service telephone call?

  • DanHewitt_ Flangetastic! (@DanHewitt_) reported

    @TSB / @PostOffice - hello all. I was just wondering if I am able to pay old £20 notes into my registered bank account or into my account, via my local post office? Thank you, in advance, for your help. Dan

  • BillMil63793615 Bill Milligan (@BillMil63793615) reported

    @TSB Online payment system still not working. It would appear TSB IT support only works 9-5 Monday to Friday. Heaven help TSB if there is a cyber attack or mass hack like Optimus at the weekend

  • jwella71 JamesE (@jwella71) reported

    @TSB @kilersmurf666 TSB, what the hell is wrong with your one time password system? My wife and I have been unable to buy urgent shopping online for 48 hours. Please fix this urgently. I can't even make my purchase over the phone direct with the shop as your system still requires a OTP. 🤬

  • ailsabrown7 ailsa brown (@ailsabrown7) reported

    @TSB I’m having problems with making an online payment. I get to the authenticate payment section and request 6 digit code however the message doesn’t arrive and comes through hours later. Is this a problem you are experiencing or is it just my issue and I need to call the bank?

  • JoanneCoulburn Jo (@JoanneCoulburn) reported

    @TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?

  • DasmamaSally sally (@DasmamaSally) reported

    @janetplymouth @TSB the authentication not working on both my and husband`s accounts so we are not able to do an on line food shop and we both have Covid! Every time they do anything to their on line banking it goes down and no apology or any statement