TSB Bank

Is TSB Bank down in Grays, Borough of Thurrock, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Grays, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Grays, Borough of Thurrock, England 01/24/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonBingham28 Jason Bingham (@JasonBingham28) reported

    @TSB Hello, What does this mean? Unfortunately there has been a technical problem. This transaction has not been completed. Error code: 010 (d417d641-aa0a-4122-882b-8ee50e70a555)

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @TSB is there a problem with your banking app? Not been able to get into my account all day. Tried uninstall and setting up again. Constant error messages. Not ideal.

  • richardqspencer Richard Spencer (@richardqspencer) reported

    @TSB @PrideOfBritain Can you repair your logo please, you appear to have broken it.

  • samanthaatk_ samantha (@samanthaatk_) reported

    @TSB want to speak to someone to confirm what is in pending on my credit card and the customer service phone number keeps directing me to self service options. I just want to speak to a human! Why can’t I get through to anyone when your call centre should be open?

  • GregorAirey Gregor Airey (@GregorAirey) reported

    @Antoine33095881 @TSB @PrideOfBritain But that’s the point none of them had egos, they were all incredibly down to earth and pleasant to talk to

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @TSB All my numbers are correct on file. Not getting any OTP on either mobile or landline. I have deleted the app and reinstalled it. It doesn't like my login details even though I have had the same ones for years.

  • mir_ahsan Muhammad Ahsan Mir (@mir_ahsan) reported

    @TSB folks, your customer service is horrible. The waiting times are just "indefinitely" long. My wife has been on the phone for over an hour (twice) but no luck. All because you blocked a payment and asked her to call a number that she can't get through to... Ridiculous!!

  • GamerPauly74 GamerPauly (@GamerPauly74) reported

    @TSB not as ugly as your customer service or attitude towards your customers, cancelling cards, upsetting old ladies, banning people for sending money as gifts #WORSTBANKEVER #DONTBANKWITHTSB

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).