TSB Bank

Is TSB Bank down in Grays, Borough of Thurrock, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Grays, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Grays, Borough of Thurrock, England 12/09/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MattJohnson_72 Matt Johnson (@MattJohnson_72) reported

    @TSB can somebody please get in contact with me asap, you’ve randomly just blocked my accounts. I’ve tried to ring you but your lines are shut, really poor service.

  • yousefcircus Yousef (@yousefcircus) reported

    You know what I love about being on hold to @TSB for 45 mins as they blocked my card? **** all!!!!

  • scurloguechamp mick g (@scurloguechamp) reported

    @TSB Fortunately have a decent manager in branch- Cameron toll,trying to resolve this problem. An asset to TSB..doing all he can to rectify the fault..

  • scurloguechamp mick g (@scurloguechamp) reported

    @Libuff @TSB Over 1hour 22 minutes today..finally got through,sent an email to send passport and selfie..not working Blocking accounts..even when you answer a security text to registered mobile number to confirm transaction is indeed genuine...STILL BLOCKED. Tsb security not fit for purpose

  • elegsabiff Elzabeth (@elegsabiff) reported

    @Carlo14601 @TSB It used to be. For 15 years I transferred montly from bank A to TSB savings so that when I needed extra the money was saved, waiting, and could be transferred back. No problem. Now TSB although still showing bank A as a contact, no transfer can be done.

  • Mozzarellanatio Mozzarellanation (@Mozzarellanatio) reported

    @TSB please contact us urgently, according to your customer services we don’t have an account with you!!!

  • Libuff Elizabeth Prince (@Libuff) reported

    @TSB please help- we have been trying to get through to your fraud line for the last 30 mins, on both mobile and landline and we can’t get through. Can you please help?

  • notsobigbryan Bryan Lowe (@notsobigbryan) reported

    @TSB Another 40 mins of my lunch hour gone listening to a ringing phone. I appreciate they are busy but... This can't be the service u expect from your fraud team? I am now at nearly 4 hours in the last 48 hours combined total of hold time waiting to speak to somebody....

  • PetFoodsPlusNew Matthew (@PetFoodsPlusNew) reported

    @TSB is online banking down yet again?

  • PeterVail3 PV (@PeterVail3) reported from Milngavie, Scotland

    @TSB Guys I’m tearing my hair out here. Cut off twice now after an hour holding. Can’t use my card don’t know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not I’ve other things to do. PLEASE HELP ME!!!!!