TSB Bank

Is TSB Bank down in Godalming, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Godalming, Surrey, England 03/03/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ross11ross WolfieVision (@ross11ross) reported

    Some service that @TSB that I am accused of committing fraud on my own account because I, fully admittedly, like a bet! Pending payments can’t be stopped? @TSB_News So I’m left with my bank cleared out and now sit and wait for a call-back? Awful #customerservice

  • Tracy_Doves TracyDoves (@Tracy_Doves) reported

    @TSB come on get your app back on for your customers! This is an ongoing issue with you. I’m glad I’ll soon be moving banks. I need cash transfered from savings to current and your app is not working AGAIN!

  • maidtobutler Maid to Butler Cleaning Services (@maidtobutler) reported

    @Xero hello again. The bank feed for @TSB isn't working again today. I have raised a ticket again. This must be the 100th time this has happened now in the passed few weeks. Beyond annoying and loosing work hrs again. What's going on?

  • glen_turner2002 Glen Turner (@glen_turner2002) reported

    @TSB I can't belive the Disability Discrimination TSB has towards blind people. They wouldn't allow my elderly mother to unblock her card because she couldn't read her bank statement even though the local branch manager has made a note on her account regarding her problems.

  • leezeebub Lee Carter (@leezeebub) reported

    @TSB Hi I have been receiving emails which seem legitimate about changes to my account.. but I do not have an account with you. Ive been trying to contact on your website but there is no email contact and the “live chat” is only available via the app, which obv I dont have.

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • dylanconti123 Dylan Conti (@dylanconti123) reported

    @TSB been having issues trying to log into my TSB account from a new phone even though I've completed all checks

  • ab1674 Alison Thornton (@ab1674) reported

    @TSB 3 working days for a decision on a loan good thing I'm not in a rush for it as still waiting!!! Think you've had long enough will be moving my business & personal as soon as I can

  • gillian2811 Gillian (@gillian2811) reported

    @TSB your app isn’t working yet again! Get it sorted! A Toy town bank

  • david_odge David Odge (@david_odge) reported

    @TSB been advised i would be contacted by tsb weeks ago ….. Can’t pay any bills or anything due to this … The customer services has been shocking