Is TSB Bank down in Godalming, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Godalming, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Transactions (19%)
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Website (19%)
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Login (10%)
Community Discussion
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TSB Bank Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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thom loxton
(@fredtheanimal) reported
@bxssjxrch13 @TSB Yep. I'm 300 down
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JB
(@VicVinegar75) reported
@Scott_YMW @TSB Their online has been gubbed for so long now. But this is next level. Left a lot of people with no money in their accounts and then left them with no way to contact them. Awful service.
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Claire Worley
(@claireworley80) reported
@TSB @Tuck_Ents @MartinSLewis some cracking customer service here!!
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Barry M O'Neill 🏴🏳️🌈 🇺🇦
(@bazz_87) reported
@TSB I also find it laughable, that your social media team have been left with nothing but canned responses to issue to customers. I will be taking ALL of my accounts elsewhere as a result of this. You haven’t even sent me a personalised reply to my DM!!
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Larissa Bertram
(@LarissaBertram) reported
@TSB why has a payment been taken out of my bank today that has already been paid on 3rd March ? This is terrible.
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Natalie Caddick
(@NatalieCaddick) reported
@TSB Thanks. Complaint raised. Still no sign of those payments being refunded and I have car insurance due out tomorrow. Thanks again for fantastic customer service 😒
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Paul
(@Paul7Law) reported
@TSB Shocking really. How do you explain an issue like this? I've had payments made from the beginning of March come out again today... Absolutely shocking. How can that even happen? #TSB should be contacting us directly to explain this. I should have left ages ago.
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Phil Singh
(@PhilSingh_com) reported
@TSB I’ve had 2 duplicates payments taken from the 2nd of March taken today, wiped out my very modest money I had left to last me till next pay day..! Now showing overdrawn 😕. I don’t envy the customer service teams who are the fall guys for TSB’s IT error.
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Dr Jamiebear 🇺🇦
(@thisisrjg) reported
The best option they had was to drive to a "nearby" branch (30 miles away) to make an appointment there. Then drive home. Then drive there for the appointment and drive home again. While dying from terminal cancer. @TSB, the bank that likes to say "**** you".
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Ashley
(@tobiasaloysius) reported
@TSB I’ve had a payment taken off same one from 2 March been on tsb chat and advised to shut down my account as I thought it was fraud now will need to wait on new bank card - chat option has been removed completely inconvenient