TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 36 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 45 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 49 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Ouyang (@KevinOuyang8) reported 4 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  James Smith (@metaled92) reported 4 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Mark Robinson (@markrob1147) reported 5 minutes ago

  @TSB I can use the web site but not the app at all. It's too many things now with tsb I'll be leaving your banking next week when I can

• 
  Sparky Shiny (@sparkyshiny) reported 5 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Alison Kerr (@AlisonKerr1) reported 5 minutes ago

  @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

• 
  Sparky Shiny (@sparkyshiny) reported 6 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  David M Stewart (@dms17869) reported 10 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Richard Hyland (@richardhyland) reported 10 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 16 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Gaia Kush (@GaiaKush85) reported 16 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account