TSB Bank

Is TSB Bank down in Godalming, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Godalming, Surrey, England 02/24/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • aimeeIeigh 🪐 (@aimeeIeigh) reported

    @TSB can someone please DM me back about an issue ASAP

  • Coachinho47 Andy Collins (@Coachinho47) reported

    @TSB Still working on it I see.

  • damhack d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported

    @TSB @LC48659273 Let’s be honest, your robo-reply is nonsense. All customers are affected on all platforms because your internal card services are broken and you have no ETA on when they will be fixed. After 2 hours of trying to get through on the phone I was finally told the real situation.

  • davidha72701574 david hayward (@davidha72701574) reported

    @TSB my apps playing up and I can’t access the manage cards section what’s going on?

  • Gorlinarian Howard Tyers BSc.(Hons.) Esq. (@Gorlinarian) reported

    @FrancesFinnShow @TSB Certainly less than five minutes for good, valued Customer Service. My biggest gripe is people/businesses who phone me and do not leave a message when I'm not able to answer the phone. Why did they phone me in the first place if they didn't want to talk??!!.

  • thowell1874 Trevor Howell (@thowell1874) reported

    Shockingly poor customer service from @TSB, sorry sir we haven’t got time to count out your loose coins, my mistake I thought you were a bank that people deposited money into.

  • mattmccorry Matthew McCorry (@mattmccorry) reported

    @TSB I just received a blocked payment notification from you about a shoe shop in Japan, looking at my online banking the last statement for the card was October 2021, is this a false alert (as the credit card is semi-closed)? how do I close down my creditcard account?

  • MlCHAELconnolly ⛳️ Michael (@MlCHAELconnolly) reported

    @TSB can you confirm that if I can’t pay my credit card balance today I won’t be penalised as it’s due to your mobile banking having issues?

  • TezGO4 Tez (@TezGO4) reported

    @TSB 40 minutes on hold to fix a bank fault is quit a pisstake

  • pl11_m1 M1PL (@pl11_m1) reported

    @evanabanana @TSB Switch to proper bank. @tsb is a **** show....