TSB Bank

Is TSB Bank down in Godalming, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Godalming, Surrey, England 03/01/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • karenhenry65 Karen (@karenhenry65) reported

    @TSB Morning. Trying to make a payment from TSB acct to another Bank through app and no option to confirm payment. Partner has same issue. Needs to be done today for an online Easter shop which is scheduled. Any issues?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 2. Yr online banking app is god awful. Cld u do anything more to make it so utterly user UNfriendly?After 2 hours of trying my rent remains unpaid. With RBS it was done in 2 mins. The design is a mess, & is there a need for THAT many security questions? Its like Mastermind.

  • Ant1987 Anthony Jacobs (@Ant1987) reported

    @TSB Hi just wondering are there any issues with TSB app? It won't let me login saying it is unable to authorise my device. Many thanks

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Still having technical issues!?

  • McGillycuddy101 KMcGillycuddy (@McGillycuddy101) reported from Lostwithiel, England

    @TSB hello there …. We’ve been trying to get through to customer services for over two hours. Is everyone on holiday? SOS!

  • ItsMrBenToYou Ben (@ItsMrBenToYou) reported

    @TSB you absolute bunch of Muppets, stupid idiot pillocks. Someone has set up an account in my name and used my address to do so but I can't actually get through to speak to anyone because your customer service is terrible. You ridiculous plums.

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I expect a phone call in the morning from the customer relations department! What an absolute joke! You guys really are disgusting to people!