TSB Bank

Is TSB Bank down in Godalming, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Godalming, Surrey, England 01/21/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • TartHouseLeics TartHouseLeics (@TartHouseLeics) reported

    @TSB @WestLancsUK I'm having exactly the same problem. An absolute frustrating waste of time !!

  • _kathaar beergrind (@_kathaar) reported

    @TSB every time i try and set up a payment online i get an error. sort that out eh?

  • mcgowan_mcgowan James Mcgowan (@mcgowan_mcgowan) reported

    @Johnmcg901 @TSB Been able to deposit cheques on BOS App for years & I’ve never had any issues with either online or the App….

  • inktorious3 Beky (@inktorious3) reported

    @TSB what is your advice for the elderly when all the local banks are closed down? My first thought was my 79 year old grandma can't use online banking, how on earth will those in their 90s?

  • BeardedScot Bearded Scot (@BeardedScot) reported

    @Johnmcg901 @TSB RBS have managed it just fine on my app if that help

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @TSB If I report my card damaged through the app and order a replacement, will my current one stop working immediately? I want to order a new card but continue using my current one until the replacement arrives.

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB over 30 mins in call queue to report a recurring transaction (again) that I didn't set up, disputes got my form on Friday detailing this, but they won't help either.

  • MartinL48811652 Martin Law (@MartinL48811652) reported

    @TSB I am unable to log in to my TSB account due to one time password taking too long. I see others are having the same issue. Can you let your IT team know?

  • stevieb39 steve (@stevieb39) reported

    @TSB having problems logging into internet banking.

  • ha57gma Gayle Allan (@ha57gma) reported

    @TSB extremely disappointed to make a trip to a branch (not local - it’s closed) to be told no ‘counter’ works at the weekend so I can’t pay my bags of coins in, go to the post office or come through the week. Not exactly customer service to be proud of.