Is TSB Bank down in Godalming, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Godalming, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Transactions (19%)
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Website (15%)
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Login (15%)
Community Discussion
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TSB Bank Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Luddski 71🏴
(@Hullfcmike1971) reported
@TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!
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Richard S
(@Stokesy1966) reported
@TSB I'm in a chat this morning. The issue is thay you just block a card without any notice, no message to tell the accounter holder, nothing. This isn't the first time you've done this and it's unacceptable.
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Kris
(@KrisNewman4) reported
@TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?
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Aaron
(@AaronParekh) reported
Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB
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Soup Dragon
(@SoupySoupySue) reported
@santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.
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Brigadoon 🇬🇧🏴🇬🇧
(@Pepper59569815) reported
@TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.
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🌈 Daisy 🇪🇺 (she/they)
(@jollux_) reported
@TSB your app is constantly stuck on the "securing your device" screen. Can't access my account. Android, yes I've uninstalled and reinstalled it. Help?
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Andrew Turner
(@turnerslad1) reported
@TSB 40 years customer with tsb paying £10-£22 a month in fees (average £15) thats £7400, and the level of customer service i have received over fraud is a disgrace… im so disappointed
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Andrew Turner
(@turnerslad1) reported
@TSB after 45 mins on hold to customer services im not transferred to freud dept based in mumbai!!! Thats another 45 mins hold call to speak to someone on a headset that sounds like they are underwater… tsb you should be ashamed!
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David Harman - News Paywalls are Censorship
(@david_harman_uk) reported
@santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA