TSB Bank

Is TSB Bank down in Godalming, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Godalming, Surrey, England 01/25/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinFCoughlan Kevin Coughlan (@KevinFCoughlan) reported

    @TSB Still on the line to the fraud section (redirected from customer service), continually telling me to 'stay on the line and we'll be with you soon.' The word 'soon' rapidly losing its impact now. Total length of call 42 mins.

  • teresa260787 Teresa (@teresa260787) reported

    @TSB I need to do a direct debit indemnity I’ve tried to call all morning but can’t get through can you help

  • JamesUkide Jane Modom (@JamesUkide) reported

    @Christopher_U91 @TSB Avoid getting scammed I will advise you wait on support teams or rather contact @LordHelp007 they are reliable too .

  • SpenceDMark Mark Spence (@SpenceDMark) reported

    @TSB I can't set up device again. Option is just "OK" nothing else. Cant screen shot cause your app restricts it. Phoned 0345 975 8758 I only get 10 mins to approve payment which is why I need the app. So this is useless service. App worked yesterday.

  • NerdofWarcraft 🍜 | Pot Noodle (@NerdofWarcraft) reported

    @TSB So this is day 2 of this issue with the app not working and missing another grocery order. Just because you don't get more than a handful of reports doesn't mean there isn't an issue.

  • EgleGrasyte Egle Grasyte (@EgleGrasyte) reported

    @TSB Same issue here.

  • Ads21340026 Ads (@Ads21340026) reported

    @TSB It’s not made any difference. Is there a problem with the app chat?

  • hilts031 Haydn Hilton (@hilts031) reported

    @TSB any chance I will be able to log in to my app today? Been trying all day just get a mesage saying can't do it

  • SuhailKhawaja2 Suhail Khawaja (@SuhailKhawaja2) reported

    @TSB What a load of nonsense. Why doesn't TSB get the customer service act together 1st! I can't even make payments from my account as they are overzealous and keep blocking them!

  • Alex_9_Brown Alex (@Alex_9_Brown) reported

    @TSB your service on the phones and apps is a load of shite, sort it out man.