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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Godalming, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James
    James H. Staunton (@Staunton_James) reported from Farnham, England

    All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

  • Staunton_James
    James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • Staunton_James
    James H. Staunton (@Staunton_James) reported from Farnham, England

    Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Zwaology
    ZwaologyZuko (@Zwaology) reported

    @TSB Is your mobile app not working?

  • RainTown
    Kevin Maguire (@RainTown) reported

    @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

  • ahdamnpahpah
    Товарищ ирландец (@ahdamnpahpah) reported

    I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

  • BigTaes
    Size Twelve (@BigTaes) reported

    @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

  • C0mm0nSen53
    ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

  • brewbich
    Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported

    @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

  • tehreedy
    Sam Reed (@tehreedy) reported

    @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

  • ShaGGy_Uk
    🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported

    @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP