Is TSB Bank down in Godalming, Surrey, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Godalming, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Community Discussion
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TSB Bank Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Hermes Carlyon
(@Herm_inator) reported
@TSB Oh, and if the approval button in the app is working you still have to enter an online password. Trying to buy something for 20 quid and there’s more security than Fort Knox. TSB you really suck.
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Old Classic Car
(@oldclassiccar) reported
Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb
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Matthew
(@mtthwrly) reported
@TSB Had a few suspicious texts and a call this morning - tried to change my password on your site and it says service unavailable?
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Fiona
(@oldcnoc) reported
@schnitzzz1 @jhousham1 @TSB The new app update 6.5.2 for iPhones has worked for me this morning and app is now working as it should, thank goodness.
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John the Mask Wearing European
(@bluehouse89) reported
@TSB Why have you changed the method for entering the memorable data at login? Now I find I have to type in a character instead of choosing from the scroll. A key logger would pick up the characters so you've reduced security not raised it!
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brendon
(@brendonmac07) reported
@TSB I’m trying to approve payments on my app and this is not working , can it be looked at
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Matthew Harris
(@maharris98) reported
First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh
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Lee Collins
(@leepcollins) reported
Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?
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David Slater
(@BirdingEcosse) reported
@CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.
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Glenn Armitage
(@glenn_armitage) reported
@TSB fix the approve payment function on the app