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TSB Bank

TSB Bank down? Current status and problems in Godalming, Surrey, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 44% Mobile App (44%)
  • 24% Transactions (24%)
  • 16% Website (16%)
  • 16% Login (16%)

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • Staunton_James
    James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • davecrispin
    dave crispin (@davecrispin) reported

    @TSB Well, that's extremely frustrating to say the least. Must be a year since I opened a #tsbbusinessaccount but I still can't use their #internetbanking service! What a #shambles 😡

  • AlanBra15797878
    Alan Bradshaw (@AlanBra15797878) reported

    @TSB cannot use card at all and can’t access account via automated phone or online! This has really affected me tonight. No warning of scheduled maintenance!

  • karenhenry65
    Karen (@karenhenry65) reported

    @TSB Hi. I completed an online complaints form on 14th Feb and had no response or acknowledgement for an issue going back to August 2021. Your website says I would have had an acknowledgement within a week!! Can somebody help plze?

  • NicoleHarr92
    Nicole Harrison (@NicoleHarr92) reported

    @TSB I have been charged 3 times for a transaction. You have messed all the dates money has left my account and im confused about my actual balance as i had duplicate transactions that look like they were sorted and now its gone down and all my transactions are not the right date!?

  • lauramaryharker
    Laura Harker (@lauramaryharker) reported

    @TSB Hi, I recently closed a business bank account but now I realise I need some bank statements from it. I don't have internet banking access anymore - is there another way to get the statements?

  • Paul_Coghlan
    Paul Coghlan (@Paul_Coghlan) reported

    @TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!

  • NatalieCaddick
    Natalie Caddick (@NatalieCaddick) reported

    @SnoopApp please please please fix the link for @TSB, it hasn’t updated for almost 2 weeks now and it’s driving me bananas! This is really going to help me budget but not if it doesn’t link 😢

  • WeeWillyWinkie2
    Wee ***** Winkie (@WeeWillyWinkie2) reported

    @TSB any kind of timeframe for getting logged back into the site? i.e any idea on when you finish updating your online banking service?

  • SnoopApp
    Snoop (@SnoopApp) reported

    @NatalieCaddick @TSB Hi Natalie - sorry for any inconvenience, TSB are still trying to fix the issue!

  • shoegalvics
    Vicki Cotterell (@shoegalvics) reported

    @TSB Judging by all of my other experiences with your customer services dept, I already know that raising a complaint would be useless. I think just switching to a new bank that actually provides a decent service, will be far more effective at this point.