TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Godalming, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Godalming, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 15 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 30 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 46 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dergon (@PCYintheCLE) reported 7 minutes ago

  @TSB @jackstearman I am getting same error code too

• 
  Stephen Old #FBPE (@StephenOld) reported 8 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems

• 
  Maz Scotland (@6pmIsWineTime) reported 13 minutes ago

  @TSB I see only blue screen with TSB in centre when I try to log in

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 16 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 17 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Richard Hyland (@richardhyland) reported 17 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  James Smith (@metaled92) reported 24 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Redders. (@1Redders0) reported 31 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Linzi (@LinziDavidson) reported 33 minutes ago

  @TSB trying to report fraudulent activity on my bank and it is near on impossible to get in touch with you. This is insane! The chat function doesn't know what I mean when I say fraud...

• 
  Helen May (@Nito_Onna_Helen) reported 34 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity