TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  michaeL kelly (@michaeL73523388) reported 2 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 2 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  michaeL kelly (@michaeL73523388) reported 20 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  michaeL kelly (@michaeL73523388) reported 21 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

• 
  michaeL kelly (@michaeL73523388) reported 26 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  michaeL kelly (@michaeL73523388) reported 35 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  michaeL kelly (@michaeL73523388) reported 44 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 52 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kayleigh (@kaymetz85) reported 2 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Jonathan SC ن Esq. (@jonathansc) reported 2 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 5 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  alex martin (@jammyjennypokes) reported 8 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Sharon mckay (@martell0507) reported 10 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 11 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Lee Burkinshaw (@leeburko) reported 13 minutes ago

  @TSB app not working again. Need to get on now

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 14 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  LaughingGravy (@LGravy15834) reported 15 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Lee Hewat (@Leehewat28) reported 17 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up