TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  michaeL kelly (@michaeL73523388) reported 4 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  michaeL kelly (@michaeL73523388) reported 9 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 9 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  michaeL kelly (@michaeL73523388) reported 17 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  michaeL kelly (@michaeL73523388) reported 36 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 39 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

• 
  michaeL kelly (@michaeL73523388) reported 47 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  michaeL kelly (@michaeL73523388) reported 51 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 14 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Kevin Maguire (@RainTown) reported 18 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  claire (@claire_1986w) reported 18 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Cameron Perry (@Cameronperry96) reported 19 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Lawrence M-M (@prop_power) reported 21 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  graeme Tannahill (@graemeT2010) reported 28 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Michelle Buchan (@M_Buchan) reported 31 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Simon Parry (@sparry951) reported 32 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 33 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Sazamatazz (@Sazamatazz) reported 36 minutes ago

  @TSB @JessieB_22 I’m Having this issue too