TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 26 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

• 
  michaeL kelly (@michaeL73523388) reported 28 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 38 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  michaeL kelly (@michaeL73523388) reported 42 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  michaeL kelly (@michaeL73523388) reported 44 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

• 
  michaeL kelly (@michaeL73523388) reported 46 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  michaeL kelly (@michaeL73523388) reported 48 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  michaeL kelly (@michaeL73523388) reported 53 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 2 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 3 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Minter79Man (@Minter79Man) reported 3 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Jaiden berryman (@JJBmufc) reported 3 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Sazamatazz (@Sazamatazz) reported 5 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 14 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  E. J. Gill (@suzycoos) reported 14 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Keith Ambler (@keithbfc) reported 14 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 17 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  sharon (@cutt2425) reported 22 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!