TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Gamlingay, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Gamlingay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Gamlingay, England

Latest outage, problems and issue reports in Gamlingay and nearby locations:

• 
  David Brewer (@Involvingdavid) reported 15 minutes ago from Bedford, England

  @TSB money taken out of my account in error by your staff at Bedford this morning. Still no credit back. Very unhappy!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⁠ Uzair (@UZAlR) reported 15 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 15 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Helen May (@Nito_Onna_Helen) reported 16 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 17 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  E. J. Gill (@suzycoos) reported 19 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Revatron (@D_Revatron) reported 20 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Ginger Tucci (@Ginger_Tucci) reported 22 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 28 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Sam Reed (@tehreedy) reported 28 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Keith Ambler (@keithbfc) reported 31 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.