TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bedford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  David Brewer (@Involvingdavid) reported 2 minutes ago from Bedford, England

  @TSB money taken out of my account in error by your staff at Bedford this morning. Still no credit back. Very unhappy!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Junior Turner (@juniorturner84) reported 9 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 10 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Mike (@MikeJon56557621) reported 10 minutes ago

  @TSB app still not working.

• 
  LaughingGravy (@LGravy15834) reported 11 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  jamie robertson (@pinkjockalypse) reported 16 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  GillMeg💙 (@Gillmeg) reported 16 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 19 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Pam Cull (@catsPam12) reported 26 minutes ago

  @TSB can’t access the mobile app

• 
  Chris (@Chris_MG) reported 26 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  SassyCob (@SasCobbold) reported 35 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately