TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Fordingbridge, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Fordingbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 9 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Joanne (@hain_joanne) reported 10 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Ginger Tucci (@Ginger_Tucci) reported 11 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Cameron Perry (@Cameronperry96) reported 15 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Paul (@My_Living_Hell) reported 16 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Phil Billingham (@PhilBillingham) reported 19 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  MBUR337 (@MBUR337) reported 20 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  MR_UB40 (@MR__UB40) reported 21 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Steve Milligan (@Stevemills76) reported 24 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  Oli Ashman (@OliAshman) reported 26 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.