TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 1 minute ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

• 
  James H. Staunton (@Staunton_James) reported 4 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 23 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Redmond (@RedmondSteven) reported 2 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  Helen May (@Nito_Onna_Helen) reported 4 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Oli Ashman (@OliAshman) reported 4 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Minter79Man (@Minter79Man) reported 5 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Sam Reed (@tehreedy) reported 10 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Etienne (@EtienneJS) reported 17 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 18 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Geoff (@geoffb37) reported 19 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Dmp (@Prosserd68) reported 20 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts