TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Fleet, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 4 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 12 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 31 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Potters (@spotter75) reported 2 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  David M Stewart (@dms17869) reported 5 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Minter79Man (@Minter79Man) reported 5 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Ginger Tucci (@Ginger_Tucci) reported 5 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 8 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Haleema (@Haych1529) reported 10 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  SoftwareLife (@Mindfulness2050) reported 10 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 12 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 15 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Pam Cull (@catsPam12) reported 15 minutes ago

  @DJQueen_E @TSB Yes can’t access site