TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Farnborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 13 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 14 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 15 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 7 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 8 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 8 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Clock it (@EmancipatedTym) reported 8 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  Paul (@My_Living_Hell) reported 9 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  GillMeg💙 (@Gillmeg) reported 10 minutes ago

  @TSB That doesn’t help the issue.

• 
  Sazamatazz (@Sazamatazz) reported 10 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  Yvonne Hornett Long (@yvonnehlong) reported 11 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Jessica Powell (@Jessicooo) reported 15 minutes ago

  The app is not letting me login. I unistalled and still can't login 😔 @TSB

• 
  denise mccarthy (@mccarthy_denise) reported 19 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight