TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sarah Roe (@SheffTherapyCen) reported 53 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 57 minutes ago from Derbyshire, England

  @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 7 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Lois Sandwich (@lois_sandwich) reported 8 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  JaCm (@JaCm2000uk) reported 12 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  jamie robertson (@pinkjockalypse) reported 16 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Skała (@Skalaprp) reported 16 minutes ago

  @emmah80 @TSB same problem

• 
  Martinf68 (@Martinf683) reported 17 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  SassyCob (@SasCobbold) reported 19 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 22 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Michelle Cook (@MCOOK73) reported 22 minutes ago

  @TSB app NOT working again seriously 😡

• 
  Sazamatazz (@Sazamatazz) reported 23 minutes ago

  @TSB @JessieB_22 I’m Having this issue too