TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sarah Roe (@SheffTherapyCen) reported 28 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 56 minutes ago from Derbyshire, England

  @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 7 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Ginger Tucci (@Ginger_Tucci) reported 8 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 9 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Haleema (@Haych1529) reported 9 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 14 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  Lois Sandwich (@lois_sandwich) reported 18 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Paul Jasper Upton (@j45p3r1973) reported 19 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  sharon (@cutt2425) reported 23 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Matt Smith🐀 (@Yuluthu) reported 24 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  MBUR337 (@MBUR337) reported 29 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/