TSB Bank

Is TSB Bank down in Derbyshire, England?

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Derbyshire, England 12/26/2025 07:20

December 26: Problems at TSB Bank

TSB Bank is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • MontroseJo jo montrose (@MontroseJo) reported

    @TSB are there issues with the app, kept saying ti could authenticate my device so I deleted and redownloaded, get as far as requesting the code by teslxt to reset up and it nevers comes through and I get the same device message again

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Online banking experiencing problems again!? Doesn't affect actions business at all 🙄

  • charlie_mike_cm Charlie Mike (@charlie_mike_cm) reported

    @TSB Is this it legit? Hello. To protect you from fraud, we've blocked your card temporarily because we have noticed an unusual pattern in your spending. To get your card working again you can chat to us in the mobile app by typing 'blocksms' or call us on 03458357903.

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB Thanks for the huge amount of help here. Seems your social media is about as good as your back end I.T. The only saving Grace is that I didn’t use @TSB as a business or personal account. Lucky escape from incompetence…

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB is it legal for you to send a default notice to a different address where the customer doesn't have the opportunity to address the notice under the Consumer credit act 1974 (87)1 and have 14 days to respond to it

  • emskij1976 EmskiSmithy (@emskij1976) reported

    @TSB well on the phone for an hour today to sort an issue and the monies are still not back in my account so will now have missed payments and get charges. How is this possible, madness.

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • Ant1987 Anthony Jacobs (@Ant1987) reported

    @TSB Hi just wondering are there any issues with TSB app? It won't let me login saying it is unable to authorise my device. Many thanks

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service