TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 41 minutes ago from Derbyshire, England

  @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

• 
  Sarah Roe (@SheffTherapyCen) reported 58 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 2 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  FootballxSociety (@FootballSoc_) reported 5 minutes ago

  @TSB @emskij1976 Same here can't login

• 
  Nicola (@nixsmac44) reported 7 minutes ago

  @TSB Why is my banking app not allowing me to log in? Its saying essential maintenance… i need to pay bills 💵

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 10 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  denise mccarthy (@mccarthy_denise) reported 11 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  Diana (@BohoD1ana) reported 15 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  SassyCob (@SasCobbold) reported 16 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 16 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Taigh (@Taigh_Solais) reported 17 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Paschal Ochang (@pascosoft) reported 17 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.