TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Sarah Roe (@SheffTherapyCen) reported 4 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 60 minutes ago from Derbyshire, England

  @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 10 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  LaughingGravy (@LGravy15834) reported 13 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  John El (@chopped1888) reported 24 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Mark Parkinson (@parkimc) reported 24 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Paul (@My_Living_Hell) reported 25 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  King Of Ink Land ® 🐦 ✖️ (@king_body_art) reported 25 minutes ago

  I have se t a DM I am fuming. Your app has blocked me access to paying bills moving my money amount gst other things. This is a disgrace @TSB

• 
  Etienne (@EtienneJS) reported 27 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Tina Joanne (@TinaTribe1) reported 28 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  funtime 67 (@errolf67) reported 35 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  jamie robertson (@pinkjockalypse) reported 37 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.