TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

• 
  Alison Parker-Bedlow 💙 (@AllsSwell) reported 13 minutes ago from Derbyshire, England

  @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

• 
  Sarah Roe (@SheffTherapyCen) reported 14 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LaughingGravy (@LGravy15834) reported 2 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  John El (@chopped1888) reported 5 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  Rebecca Catherine Viner (@Beckiviner) reported 6 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Peter Irvine (@ibhinnPeadar) reported 8 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  Minter79Man (@Minter79Man) reported 10 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Lia♡⁶³ (@Lialvvzs) reported 11 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Rebecca Catherine Viner (@Beckiviner) reported 13 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  karen howlett (@ayley26) reported 18 minutes ago

  @TSB why wont my virtual card work for Google pay? Its not working in my wallet for some reason.

• 
  alex martin (@jammyjennypokes) reported 19 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Keith Ambler (@keithbfc) reported 20 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.