TSB Bank

Is TSB Bank down in Derbyshire, England?

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Derbyshire, England 11/24/2025 20:00

November 24: Problems at TSB Bank

TSB Bank is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JudithGunn Judith Gunn (@JudithGunn) reported

    @TSB Yes he does but typing is an issue & he would prefer at over 90 to do it by post - again I am not clear how you "Deliver appropriate customer service that responds flexibly to the needs of vulnerable consumers." (FCA Guide) by not posting a form.

  • Alex_on_A14 Alex. (@Alex_on_A14) reported

    @Zeheart_Aznable @Thimble99137638 @TSB .... as I had issue with phones at the time .. nearly got stuck unable to pay for things ... though only 100 miles from home due to who my mates are might as well have been on Mars as Im the intrepid one that goes get them not vice versa.

  • Alex_on_A14 Alex. (@Alex_on_A14) reported

    @Zeheart_Aznable @Thimble99137638 @TSB Remember the 'dodgy purchase' was a lodge ... Im 52 and could always drive distance safely home .... I was in far linconshire .. roads very slow ... and realised as older no way could get home ethically safe. It was a £45 travelodge on the A1. Cards cancelled .. stranded,....

  • Kashjasicka Katarzyna Jasicka (@Kashjasicka) reported

    @CherryMadge @TSB Same for me… any payment I have tried came up with an error 😩

  • NunnDee Dee Nunn (@NunnDee) reported

    @TSB help! I'm trying to approve a payment in your app but it keeps failing! No number to call and webpage referenced doesnt help.

  • bkduffus Brian Duffus (@bkduffus) reported

    @TSB i made a payment for my credit card and it is only paid today wtf , am gonna have to change banks if you clowns cant manage a payment in under a week **** never mind 2hrs, do explain??

  • jimultimate Jim Taylor (@jimultimate) reported

    @TSB my mobile app keeps giving the "oops - something went wrong" error message when I try to approve payments. Your colleague on the phone told me she couldn't see any issues, but the problem persists. Can you please look into this?

  • lyndascorgie1 Lynda (@lyndascorgie1) reported

    @TSB @tsb going round in circles again. Trying to reset login details but keep getting sent a one time passcode and then having to start the whole process again.

  • SubbuHV Subramaniam (@SubbuHV) reported

    @TSB I am not able to login to NetBanking. Spoke to customer support and recreated login id. It works only once. Next time when you try it says Id or password is incorrect. Thank God I have my mobile banking up and running, but real shame that both don't work.

  • MrsLHorn Mrs Laura Horn 🟥🟧 (@MrsLHorn) reported

    @TSB I am having issues with my online payments. I went through the chat first thing this morning to request help and no one has contacted me all day. How do I get this resolved. At the moment my card will not authorise online payments at all. I need this fixed.