TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Crook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

• 
  Jules&IainWilson (@JueIainWilson) reported 25 minutes ago from Sunderland Bridge, England

  @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 6 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  E. J. Gill (@suzycoos) reported 11 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 11 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 13 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 14 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Paschal Ochang (@pascosoft) reported 20 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  MarcHughes86 (@marc_hughes86) reported 20 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Ginger Tucci (@Ginger_Tucci) reported 22 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  ⁠ Uzair (@UZAlR) reported 23 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Beaker (@tracyd1801) reported 25 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡