TSB Bank

Is TSB Bank down in Crewe, Cheshire East, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Crewe, Cheshire East, England 11/07/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (19%)

    Website (19%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • Tim_Mullen Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • maspatel01 Mas Patel (@maspatel01) reported

    Hi @TSB is it normal for your branch staff to ask elderly clients to come back with their children, when trying to unlock an online transfer? This just happened to my father. He took his ID and bank card, so why couldn't you help? Beyond infuriating! 😡.

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB Ok, and how do I claim back the postage? The changes tsb have made over the past few years have cost me as a customer. I could walk to the branch and pay a check in. Total cost: £0 now I have to pay for parking to get to either a branch or a post office or I have to pay for…1/2

  • twowitwowoo Mad As A March Hare (@twowitwowoo) reported

    @TSB does TSB stand for Terrible Service Bank? Whole day trying to find someone to help with digital banking on behalf of my 90-year-old mother with #dementia after her husband died. Still nothing!

  • LLCoolDan Daniel Minett (@LLCoolDan) reported

    @TSB_News @TSB Awards are well and good but if you don't answer your phones when there is a fraud issue then it is not helpful in any way

  • _xCharlottee Charlotte 😊 (@_xCharlottee) reported

    @TSB why I can’t make a transfer from a savings account to another current account? Needed a large amount of money transferred & branch staff said can either withdraw cash or do a cheque for £30. Inconvenience for me going from bank to bank just to access my own money

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB they did phone me and I did explain the details again but same issues recurring ..no-one taking responsibility!!

  • amandareed2571 💋💋amanda💋💋 (@amandareed2571) reported

    @TSB my mum needs to speak with customer services by phone but she doesn’t have a security pin and can’t get passed this point on the telephone please help.

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB I need to pay in a cheque. My local branch was closed permanently so I have to travel an extra 20mins to get to the nearest branch. I work Monday to Friday. The nearest branch no longer is open on Saturdays. How do I pay in my cheque? Absolutely appalling service!

  • Minghowriter Ming Ho (@Minghowriter) reported

    @KathleenBeedles @TSB Yep. Our account was set up for all households to have joint access originally, but login has gone thro so many extra security levels, I’m now the only person who has the authorised devices & passwords & even I get confused! Really worry what would happen if I’m incapacitated.

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB locked out again ..dreadful service , false assurance by you St Vincent St Glasgow branch denied access to our own money @TheFCA