TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cowes, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

• 
  Ben Sibley (@RealBenSibley) reported 15 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

• 
  Phil Cowell (@shambleclown) reported 38 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 2 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Minter79Man (@Minter79Man) reported 8 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Igor The Giant (@IgorGiant) reported 8 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Oli Ashman (@OliAshman) reported 9 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 10 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 10 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  alex martin (@jammyjennypokes) reported 10 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 12 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Lee Burkinshaw (@leeburko) reported 12 minutes ago

  @TSB app not working again. Need to get on now

• 
  Simon Parry (@sparry951) reported 18 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?