TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cowes, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

• 
  Phil Cowell (@shambleclown) reported 38 minutes ago from Fareham, England

  Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

• 
  Ben Sibley (@RealBenSibley) reported 54 minutes ago from Locks Heath, England

  Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Capital-1 (@scotland_999) reported 2 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  Ginger Tucci (@Ginger_Tucci) reported 9 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 14 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  claire (@claire_1986w) reported 15 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Stephen Old #FBPE (@StephenOld) reported 16 minutes ago

  @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

• 
  Tina Joanne (@TinaTribe1) reported 16 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Lilith Tuylor (@lilith15016) reported 18 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Maz Scotland (@6pmIsWineTime) reported 18 minutes ago

  @TSB I see only blue screen with TSB in centre when I try to log in

• 
  Helen May (@Nito_Onna_Helen) reported 20 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 25 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁