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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Cowes, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Locks Heath, England

    Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

  • shambleclown
    Phil Cowell (@shambleclown) reported from Fareham, England

    Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • OliAshman
    Oli Ashman (@OliAshman) reported

    It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

  • lairdcwh
    colin (@lairdcwh) reported

    @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

  • Prosserd68
    Dmp (@Prosserd68) reported

    @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

  • TheQuietDrunk92
    👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported

    Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

  • EtienneJS
    Etienne (@EtienneJS) reported

    @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

  • SteveNeale70
    ↙️ Steve's Corner (@SteveNeale70) reported

    @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

  • TinyLionesses
    BumbleGirls (@TinyLionesses) reported

    @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

  • UZAlR
    ⁠ Uzair (@UZAlR) reported

    @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

  • williammt
    Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported

    @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

  • thisisnotcaitl1
    thisisnotcaitlinmoran (@thisisnotcaitl1) reported

    @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers