TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Chesham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Chesham, England

Latest outage, problems and issue reports in Chesham and nearby locations:

• 
  Geммα-Leigh James (@gemmaleighjames) reported 26 minutes ago from Cookham, England

  Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

• 
  G8 Intel corporation (@G8intelligence) reported 47 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 7 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 9 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 9 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  E. J. Gill (@suzycoos) reported 13 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  kayleigh (@kaymetz85) reported 13 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Allibalibee (@AllisonKomorows) reported 16 minutes ago

  @TSB Yes. Appears to be working now

• 
  Minter79Man (@Minter79Man) reported 18 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Innovation Festival (@innovfest) reported 18 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Keith Ambler (@keithbfc) reported 22 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.