TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cookham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cookham, England

Latest outage, problems and issue reports in Cookham and nearby locations:

• 
  Geммα-Leigh James (@gemmaleighjames) reported 19 minutes ago from Cookham, England

  Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff (@geoffb37) reported 5 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Santander UK (@santanderuk) reported 5 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Potters (@spotter75) reported 6 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Minter79Man (@Minter79Man) reported 8 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Karly Everley (@KarlyEverley) reported 13 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  Paul (@My_Living_Hell) reported 15 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Jonathan SC ن Esq. (@jonathansc) reported 18 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  MBUR337 (@MBUR337) reported 20 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 20 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.