TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Cookham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Cookham, England

Latest outage, problems and issue reports in Cookham and nearby locations:

• 
  Geммα-Leigh James (@gemmaleighjames) reported 54 minutes ago from Cookham, England

  Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lilith Tuylor (@lilith15016) reported 2 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Stephen Old #FBPE (@StephenOld) reported 3 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Alison 💙💚🧡💜 (@BrokenMinusN) reported 7 minutes ago

  @TSB what's going on with your app? Can't log in with biometrics or memorable info. Been going on hours now. Hubs and daughter having same issue. I need to move funds urgently and also can't access authorisation for an order. This is ridiculous. Not the first time lately either!

• 
  Paul Bennett (@RedBenno) reported 7 minutes ago

  @TSB if you don't sort your sodding app out I'm moving to Revolut. The only reason I bank with you is I set this up when I was 15, and I've too lazy to change it. But if your app is gonna be slow, buggy and useless. There's no reason to stay.

• 
  Santander UK (@santanderuk) reported 7 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Pokemon (@pokemondcglobal) reported 11 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 12 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Size Twelve (@BigTaes) reported 18 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Stephen Old #FBPE (@StephenOld) reported 18 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  JacquiB (@tripsfantastic) reported 18 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking