TSB Bank

Is TSB Bank down in Catterick, North Yorkshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Catterick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Catterick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Catterick, North Yorkshire, England 12/20/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Catterick, England

Latest outage, problems and issue reports in Catterick and nearby locations:

  • PhillipCDUK Phillip Hurrell (@PhillipCDUK) reported from Richmond, England

    @TSB what's going on with website and app this morning? Wont transfer money. Won't log on. Get it sorted!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • clothesjunky Christine Hobson (@clothesjunky) reported

    @TSB just been trying to make a payment for 30 minutes. After entering all the details required, nothing happens! ‘Check Recipient’ button fails to work, so now I cannot make this payment. Come on TSB, it’s about time you got this god awful app sorted!!

  • HappyHysterical Ven (@HappyHysterical) reported

    @TSB Ah, the passport office won't issue a new passport without a bank statement of a new name. Is an unenrolled deed poll with two signatories not valid at Tsb?

  • BenJHornby Ben (@BenJHornby) reported

    @TSB fix the issue with payments to approve asap and stop shutting down all your branches

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • ThisIsSophieO Sophie O❤️ (@ThisIsSophieO) reported

    @TSB Hi, having the same issue - error message when trying to approve payment?!

  • david_wd123 David (@david_wd123) reported

    @TSB your payment approval is not working, and the online chat is not working to advise you that the payment approval is not working

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 2. Yr online banking app is god awful. Cld u do anything more to make it so utterly user UNfriendly?After 2 hours of trying my rent remains unpaid. With RBS it was done in 2 mins. The design is a mess, & is there a need for THAT many security questions? Its like Mastermind.