TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carnoustie, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carnoustie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carnoustie, Scotland

Latest outage, problems and issue reports in Carnoustie and nearby locations:

• 
  Stephen Galloway (@DaCosta2312) reported 21 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

• 
  Darren Kane (@thedizawesome) reported 23 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 9 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Vincenzosir (@Vincenzosir) reported 10 minutes ago

  Your Chat Function in your app isn't working? @TSB

• 
  denise mccarthy (@mccarthy_denise) reported 11 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  Peter Irvine (@ibhinnPeadar) reported 12 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  Ginger Tucci (@Ginger_Tucci) reported 14 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Simon Parry (@sparry951) reported 17 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Etienne (@EtienneJS) reported 19 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Paul (@My_Living_Hell) reported 23 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  John El (@chopped1888) reported 24 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 25 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?