TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carnoustie, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carnoustie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carnoustie, Scotland

Latest outage, problems and issue reports in Carnoustie and nearby locations:

• 
  Darren Kane (@thedizawesome) reported 27 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

• 
  Stephen Galloway (@DaCosta2312) reported 41 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 1 minute ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/

• 
  Shaz 🦋 (@soxxylady) reported 5 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Paul Jasper Upton (@j45p3r1973) reported 6 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Yvonne Hornett Long (@yvonnehlong) reported 12 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Joanne (@hain_joanne) reported 12 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Richard Hein (@hein_richard) reported 19 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Sam Durham (@IamDuzza) reported 20 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

• 
  Mark Parkinson (@parkimc) reported 21 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 22 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  E. J. Gill (@suzycoos) reported 23 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!