TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carluke, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carluke, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carluke, Scotland

Latest outage, problems and issue reports in Carluke and nearby locations:

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 33 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

• 
  Nicola Sweeney (@nicolasweeney94) reported 41 minutes ago from Whitburn, Scotland

  @TSB banking app down again ? Fed up with this

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SassyCob (@SasCobbold) reported 5 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Shaz 🦋 (@soxxylady) reported 11 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 12 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 14 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Helen May (@Nito_Onna_Helen) reported 15 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Sian elise' (@sianelisexo) reported 16 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Michelle Buchan (@M_Buchan) reported 18 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Paul Jasper Upton (@j45p3r1973) reported 19 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!