TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Burwell, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Lesley Fettes (@Eugles) reported 31 minutes ago from Cambridgeshire, England

  I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santander UK (@santanderuk) reported 2 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  John (@John92797698) reported 3 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  chinnyweasley (@chinnyweasley) reported 5 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Phillip Lloyd (@PhillipLL) reported 7 minutes ago

  @TSB OTP not working to log in to online account

• 
  Potters (@spotter75) reported 8 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  Dana (@Danaoioioi) reported 14 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Kevin Ouyang (@KevinOuyang8) reported 14 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Nicole Barlow (@Nicole_Barlow1) reported 18 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Lilith Tuylor (@lilith15016) reported 20 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  E. J. Gill (@suzycoos) reported 23 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!