TSB Bank

Is TSB Bank down in Burwell, Cambridgeshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burwell, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burwell, Cambridgeshire, England 12/20/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

  • Eugles Lesley Fettes (@Eugles) reported from Cambridgeshire, England

    I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MiguelH60791906 Miguel henry (@MiguelH60791906) reported

    @TSB TSB complaints team, are incompetent, inefficient and patronising, a string of errors from them and 7 weeks later I have had nothing but stress from them and top it off a measley £30 cheque that bounced when paid into my account.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @TSB OTP to landlines no longer works, produces 'cannot complete your transaction'. I know you have a webpage full of error codes but this one isn't included. Please fix, can't get into banking!

  • Emmatwr Emma Thrower (@Emmatwr) reported

    @TSB You’ve been having issues since 2018! This latest mess has been going on since Monday. My two closest branches have closed down… you’re making it very difficult to remain your customer.

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB of just done it though my NatWest or Barclays account. Terrible customer service this evening, the lady might of well said to me just move your payments over to another bank! After this rant of a tweet i am moving all of my payments over to my NatWest account and then 6/8

  • MichaelKing1997 Michael King (@MichaelKing1997) reported

    @TSB Unable to login via your app. It says my User ID is incorrect but I use the exact same User ID via my laptop. I receive a code and it still asks me to confirm my identity. Piss take.

  • LauTly Lauraa♥ (@LauTly) reported

    Any 1 else getting told it’s their own fault or is it just me? I find it hard to believe I’m entering in the wrong info that Iv got written down Infront of me and used for years @TSB

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB not sure why you need a DM, fairly simple - logging in needs a one time passcode if new device. Works if you ask for it on a mobile, produces the error if you check the box for the landline.

  • TSB_News TSB News (@TSB_News) reported

    On Fraud, Debbie highlights that @TSB is the only bank to disclose a full customer refund rate under its Fraud Refund Guarantee. She reports that over 40% of senior roles are now held by women. And @TSB is the only Bank to be accredited by the Good Business Charter.

  • thekingsevil thekingsevil (@thekingsevil) reported

    @TSB Hello, I've been trying to log in to move money into my account for a service I've had to pay for today, can't log in so now I am overdrawn. Both online and the app won't work and I'm not near a branch. Poor service tbh.

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB tomorrow! My google pay blocked too and all the other countless subscriptions will be blocked too! Ive just moved home and this is the last thing i need! I've been patient and unbothered by this until now when ive just called the bank to stress that i cant access my 3/8