TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Burwell, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Burwell, England

Latest outage, problems and issue reports in Burwell and nearby locations:

• 
  Lesley Fettes (@Eugles) reported 27 minutes ago from Cambridgeshire, England

  I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  adrian pennington (@pennington1) reported 8 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Minter79Man (@Minter79Man) reported 8 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 11 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  Kevin Maguire (@RainTown) reported 15 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 19 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Taigh (@Taigh_Solais) reported 20 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  E. J. Gill (@suzycoos) reported 21 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  kayleigh (@kaymetz85) reported 22 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Paul Jasper Upton (@j45p3r1973) reported 23 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 25 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?