TSB Bank

Is TSB Bank down in Burntwood, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burntwood, Staffordshire, England 11/27/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Community Discussion

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TSB Bank Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Beckiviner Rebecca K Viner (@Beckiviner) reported

    @TSB (@FinancialTimes ) "We use Docusign for this kind of request. Docusign don't use your data, they simply pass it to us securely. Need to find out more? Read our Privacy Notice. " TSB customer service page

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB I can get onto online banking absolutely fine, it's only the app which has the issue. It's now stuck on the processing screen after reinstalling again

  • KrisNewman4 Kris (@KrisNewman4) reported

    @TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?

  • revpeterlaws Peter Laws (@revpeterlaws) reported

    @TSB Is your Business App down today. It wont open without an update, but the update is stuck forever, so i can't verify an important payment. Is there another option for me to verify? Alternatively, when will the app be fixed?

  • II_BANDOS_II Road To Comp! (@II_BANDOS_II) reported

    @TSB are such a **** bank. Terrible customer interaction, their banking app is awful and they just cause nightmare after nightmare.

  • Pepper59569815 Brigadoon 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Pepper59569815) reported

    @TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.

  • Hullfcmike1971 Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported

    @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB your app is constantly stuck on the "securing your device" screen. Can't access my account. Android, yes I've uninstalled and reinstalled it. Help?

  • AaronParekh Aaron (@AaronParekh) reported

    Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

  • denawood1991 Woody (@denawood1991) reported

    @TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!