TSB Bank

Is TSB Bank down in Burntwood, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burntwood, Staffordshire, England 12/05/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • MarkHulme_ Mark Hulme.💀 (@MarkHulme_) reported from Walsall Wood, England

    @TSB I understand these things happen, but this doesn’t help me out when I’ve been trying to pay bills and need to transfer money first!

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • r333chs Rachel Stott (@r333chs) reported

    @TSB And what about people who incur charges? There’s no mention of that in your standard response, I’m now in my overdraft thanks to this error

  • jgmccaff johngerardmccafferty (@jgmccaff) reported

    @TSB Can you tell your agents dealing with ‘smart chat’ who are denying there is a bank error I have wasted over an hour only to be told a ‘duplicate ‘debit is only a duplicate if it is taken the same day it is a merchant error nothing to do with the bank appalling service

  • xRockyRaccoon 𝗸𝗮𝗻𝗱𝗶𝗰𝗲 (@xRockyRaccoon) reported

    @RSmithy82 @TSB They won’t respond anything different on phone or will temp close inbox - best thing to do is issue a formal complaint, request compensation and escalate to independent authorities if not satisfied! Seen other people say refunds will be made before end of the day - we’ll see!

  • MousquetaireDu MDR (@MousquetaireDu) reported

    @ShairaHaque1 @TSB To be fair, they did add in on their website, there's an automated message after selecting personal account via the phone, and there's a notification on the app as well.

  • gill_warr Gill Warr (@gill_warr) reported

    @TSB That isn't the point yet again it is another issue with TSB. My daughter had to go to school with credit in her phone so if she has a problem on the way home from school she can't contact me. I can't video call her either as she has no data. Money should not have been taken

  • thisisamy_ Amy🌱🇪🇺💙🇺🇦 (@thisisamy_) reported

    @Merylandyarn @TSB I haven't spoken to them yet, when you ring there's a generic message saying they are aware of this issue, so I'm hoping they'll sort it automatically. Hope you're okay, such an unnecessary stress x

  • cupofuckoffee Donna Patterson (@cupofuckoffee) reported

    @TSB @danben2006 Phew I’m down over £80 thought I was going crazy How long will this take to go back on to my account??????

  • GazzaRuss89 gaz (@GazzaRuss89) reported

    @haddydylan @TSB Mad aint it I had the same issue with Monzo and took 7 days to go back in so not holding much hope

  • __elliemae ellie (@__elliemae) reported

    Sick of the absolute shambles of a service @TSB provide! Duplicate payment taken from my account??? 🤯🤯🤯

  • Kango_V The Jackhammer (@Kango_V) reported

    @FionaCochran11 @TSB I actually went through the problem with @AmazonUK accounts dept (who were great btw) and they confirmed the payment left them once via Visa. It's all TSB!