Is TSB Bank down in Burgess Hill, West Sussex, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (54%)
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Website (18%)
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Transactions (14%)
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Login (14%)
Community Discussion
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TSB Bank Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
@Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
Hour 20 of @TSB not letting me access my own money…
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
@rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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AndrewGibbard
(@AndrewGibbard) reported
@TSB I am absolutely disgusted at the quality of service atm. On the back of what you subjected customers to earlier in the year by taking money from their accounts that had already been taken and putting some of them into their over drafts, we are again subjected to incompetence
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Valentina Del Fuoco
(@v_delfuoco) reported
@TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???
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James Mildred
(@JamesMildred) reported
Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.
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Graeme Innes 🏴
(@guinness1968) reported
@debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.
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Bec Haines
(@bhaines75) reported
@TSB @kerrymThompson I have exactly the same issue. Same phone, same version.
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Jo Cook
(@LightbulbJo) reported
@TSB Hi, do you know when the IT issue on the business app for authenticating purchases will be fixed? I phoned Monday and was told to keep trying but this is holding up work I want to do!
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Graeme Innes 🏴
(@guinness1968) reported
@TSB @AuntWinifred None of which will work. Unsure why TSB seem reluctant to issue bulletin explaining there is a widespread issue with the payment approval on the app. Far better to be honest than to request customers jump through a series of hoops which ultimately will make no difference.
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PrincessSaffyBee🐝
(@BisonSaffy) reported
@TSB just to say worst customer services & live chat which is laughable!! Every single time I get cut off, no one calls back and I’ve to start from beginning!! This has been ongoing complaint since FEBRUARY sort yourselves out!!!
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Hattie Tope
(@Hatlar) reported
@TSB please can you advise when the issue with approving payments via the mobile app will be fixed? Seems from Twitter than many users are having the same problem. Thanks
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Fiona Caryle
(@FAlisonC) reported
@TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?