TSB Bank

Is TSB Bank down in Burgess Hill, West Sussex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burgess Hill, West Sussex, England 01/09/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Hour 20 of @TSB not letting me access my own money…

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    22/04 of this year I raised an issue with @TSB oh so many promises of customer service will get in touch etc. They didn’t, so, bye bye I’m going with another bank that doesn’t discriminate against disability like #tsb #notdisablityfriendly

  • ManueleBruzzi1 Manuele Bruzzi (@ManueleBruzzi1) reported

    @TSB trying to get hold of your support calling 0345 835 7922 as advised on the app Chat for Credit Card fraud already discussed and which I’ve been waiting for you to take action on refunds agreed It’s now been 35 minutes on hold on the phone waiting for an operator Disgraceful

  • dralangrayson Alan Grayson (@dralangrayson) reported

    @TSB Hi TSB I'm grateful for you stopping my card because of perceived fraud However I would like to use it again and have spent the last two days trying to get through to a human in your fraud team to resolve. Can you help please?

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??

  • Mickneal74 Michael neal (@Mickneal74) reported

    @TSB No I’ve not spoke to cs about it yet . But when I called on Thursday to say your system is down not even they could do anything

  • Pikylechu510 Kyle Martin (@Pikylechu510) reported

    @TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?

  • getfitwithzahra Zahra Shah (@getfitwithzahra) reported

    @TSB why is there no one who appears to be able to help me locate my missing refund? @AmazonUK informed me they have refunded me. You tell me you can’t see the refund?I filled out the transaction dispute form required. Disputes tell me they can’t help & to call another number!???

  • BurnSteven Steven Burn (@BurnSteven) reported

    @TSB That simply isn’t good enough. Your service has already promised to call me back and that hasn’t happened. How do I make a formal complaint?

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB It’s an iPhone, so IOS. I’ve even tried using browsers that open the desktop site by default—no use. Just goes to a blank page and you can’t get out of it without closing it. Which means you then have to log back in to online banking. I don’t have a laptop or desktop computer.

  • richiecarden Richard Carden (@richiecarden) reported

    @karaokejackie @TSB I'm a customer, my dad is I had to inform him, he always goes to atm for mini statement, @tsb could of communicated with their customers about the closure, not like they haven't got our details.