TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 11 minutes ago from Hove, England

  @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 46 minutes ago from Hove, England

  Hour 20 of @TSB not letting me access my own money…

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 47 minutes ago from Hove, England

  @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Товарищ ирландец (@ahdamnpahpah) reported 5 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  MandyJ (@mjmjejkj) reported 8 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Phillip Lloyd (@PhillipLL) reported 10 minutes ago

  @TSB OTP not working to log in to online account

• 
  Gaia Kush (@GaiaKush85) reported 11 minutes ago

  @JFoxleyBrookesx @TSB I was just going to ask the same thing... I can't access my account

• 
  bishbashbosh (@katharvey2112) reported 18 minutes ago

  @TSB can’t get into my app is there problems?

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 18 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  Size Twelve (@BigTaes) reported 19 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Sam Milne (@sammilne91) reported 20 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  SteveRamsay (@SteveRamsay) reported 27 minutes ago

  1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

• 
  Stephen Old #FBPE (@StephenOld) reported 29 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems