TSB Bank

Is TSB Bank down in Burgess Hill, West Sussex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burgess Hill, West Sussex, England 01/27/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Hour 20 of @TSB not letting me access my own money…

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • COdimma Chuddy Odimma (@COdimma) reported

    @TSB Mobile banking and card payment not working.

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @TSB hi, wonder if you can help. My car insurance is with direct line and i am having issues with my direct debit. They say they are requesting it and it is being returned by you without being paid. Who do i need to speak to as direct line say everything is set up there end?

  • dralangrayson Alan Grayson (@dralangrayson) reported

    @TSB Hi TSB I'm grateful for you stopping my card because of perceived fraud However I would like to use it again and have spent the last two days trying to get through to a human in your fraud team to resolve. Can you help please?

  • jennystitched Jenny (@jennystitched) reported

    @TSB This hasn't helped my issue and now I can't even log in to the app.

  • VickiLambTweets Vicki Lamb (@VickiLambTweets) reported

    Hey @TSB just spent 90 minutes on hold for your fraud team… slowly losing the will to live, listening to ‘someone will be with you soon’ on repeat. 👍🏻 Excellent customer service!

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB It’s an iPhone, so IOS. I’ve even tried using browsers that open the desktop site by default—no use. Just goes to a blank page and you can’t get out of it without closing it. Which means you then have to log back in to online banking. I don’t have a laptop or desktop computer.

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB I doubt the version matters—but I’m using IOS 15.6.1 at the moment. Just to add that I tried to turn on text alerts using a laptop today (used my work machine) but the page on text alerts doesn’t have any content—just a blank page. Think it’s broken.

  • wedgie741 kev wed 🟢 (@wedgie741) reported

    @TSB Here we go again, how long will it be down for this time followed by the generic replies of “we are aware some customers are unable to access their accounts…….”

  • davidhillfm David Hill (@davidhillfm) reported

    @TSB 2. Update... Wow what a terrible experience with TSB, Im so glad that I cancelled the account before I even received the card. The guy on the phone couldn't have cared less.