TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 9 minutes ago from Hove, England

  Hour 20 of @TSB not letting me access my own money…

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 9 minutes ago from Hove, England

  @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 59 minutes ago from Hove, England

  @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 6 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Cameron Perry (@Cameronperry96) reported 6 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  jamie robertson (@pinkjockalypse) reported 9 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  John El (@chopped1888) reported 10 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  MBUR337 (@MBUR337) reported 11 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 11 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  claire (@claire_1986w) reported 12 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Phil Billingham (@PhilBillingham) reported 13 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 15 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 16 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!