TSB Bank

Is TSB Bank down in Burgess Hill, West Sussex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burgess Hill, West Sussex, England 12/24/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Hour 20 of @TSB not letting me access my own money…

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    22 minutes and counting, waiting for an answer on the phone to @TSB. Utterly useless customer service.

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @TSB your customer service is terrible. Your app and online services are so basic that you have no option to call and sit in a queue to speak to somebody time to swap - I’m done!!

  • DERBYPAUL3 DERBY PAUL (@DERBYPAUL3) reported

    @donniemac997 @TSB No there not, I can't even log in.

  • claireemmaking claire king (@claireemmaking) reported

    @TSB u r having my life. Waiting on phone, can't access any money or pay any bills

  • kristid95245516 kristi davies (@kristid95245516) reported

    @cookie71279 @TSB @tsb also having an issue tried to pay with debit and then Mastercard on two separate websites both refused.

  • donniemac997 Donald MacKinnon (@donniemac997) reported

    @TSB Managed to log on in last 15 minutes, intermittent messages saying unable to log on, site experiencing difficulties.

  • 1Jennyb JB (@1Jennyb) reported

    @TSB Sadly makes no difference Tom, the same problem is on both. EVERY time it's a palava logging in. It's been happening so long, clearly it's not going to be fixed. Competitors also offer better rewards and interest rates too so no incentive not to switch. #WINWIN #PoorManagement

  • Tarzanagram Digital-Hutch ☀️🙅RྂPྂ (@Tarzanagram) reported

    @Redacted55 @org_scp @TSB I had this problem with the halifax, phone them and insist it’s your money

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @TSB I've managed to get logged back in thank you. There was a message saying that there was a problem at your end and trying to resolve it.

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    Can anybody at @TSB tell the director Adam banks to get some staff! This is utterly unacceptable! One hour and 15 minutes in a phone queue. Sort out your customer service.