TSB Bank

Is TSB Bank down in Burgess Hill, West Sussex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burgess Hill, West Sussex, England 12/30/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @rossmalco @TSB She didn’t know sadly, their IT team are working on it. Poor woman sounded very down trodden already by 0845.

  • ben_nuttall_ Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    @Butterballllz @TSB I mean I’m going to ask for compensation because the amount of times their app and website have failed and left me unable to access my own money is ridiculous! I called at 8am sadly and it’s now half past and I’m still on hold

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • yungstepover Heezus (@yungstepover) reported

    @TSB im having huge issues setting up my business account with you, and I can’t get on to the app for live chat. Please advise.

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • lucyerber Lucy Erber (@lucyerber) reported

    @TSB please tell me how I can complain about your Payment Verification Team? I’ve tried doing it via the app but due to the multiple issues I need to raise it’s timing me out. Don’t want to spend a further 4 hrs on the phone so do you have an email address for complaints?

  • AshBeechey Ash Beechey (@AshBeechey) reported

    @TSB I'm trying to contact your support regarding a switch offer, but the in app chat is disabled. I can't make a call as I'm at work. How can I go about contacting your support via chat?

  • L02394503 L (@L02394503) reported

    I am so sick of @TSB I e been trying to book flights for 2 days but each time I have to keep authenticating the payment on the app. Go back on the flight website. When I do that I lose all my details. Fed up of TSB doing this a the time! Help 😤

  • JustNice89 James Brown (@JustNice89) reported

    @TSB No I don’t. Any way you can help?

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!

  • JustNice89 James Brown (@JustNice89) reported

    @TSB Will they be able to help by phone? They said they couldn’t earlier. I’m still unsure if I am expecting something in the post, or at this point not.

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB Sauchiehall St Branch Glasgow are a nightmare ..the manager Robert Ryan never answer the phone and Danielle declined customer ID ! Terrible way to treat charity !

  • carldhudson Carl Hudson (@carldhudson) reported

    @TSB WHY are your payment authentication text NOT arriving? Trying to do online shopping and needing secure code to text, which is normally fast, but not working today! Sort it!