TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bude, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bude, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bude, England

Latest outage, problems and issue reports in Bude and nearby locations:

• 
  🦕 Karen Talbot 🦖 (@tuktukaren) reported 37 minutes ago from Bude, England

  @TSB wasted 1.5hrs trying to get online account unblocked twice this morning. Manager promised call back at 3pm, all will be sorted + I can then make payment from my account again. No call. Can anybody help me? I haven’t the time or energy to call again and shouldn’t have to.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 3 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  bishbashbosh (@katharvey2112) reported 5 minutes ago

  @TSB can’t get into my app is there problems?

• 
  Etienne (@EtienneJS) reported 7 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Kevin Maguire (@RainTown) reported 11 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  MBUR337 (@MBUR337) reported 11 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  jamie robertson (@pinkjockalypse) reported 13 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  MBUR337 (@MBUR337) reported 14 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Nicole Barlow (@Nicole_Barlow1) reported 17 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  George Thomson (@g2dod) reported 18 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying