TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bude, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bude, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bude, England

Latest outage, problems and issue reports in Bude and nearby locations:

• 
  🦕 Karen Talbot 🦖 (@tuktukaren) reported 39 minutes ago from Bude, England

  @TSB wasted 1.5hrs trying to get online account unblocked twice this morning. Manager promised call back at 3pm, all will be sorted + I can then make payment from my account again. No call. Can anybody help me? I haven’t the time or energy to call again and shouldn’t have to.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Byrne (@MR_PAUL_BYRNE) reported 1 minute ago

  @TSB I’m still waiting to use my card as TSB chat told me they had blocked it yesterday following over £3000 being taken my mistake. No response yesterday on the chat to the issues. Please can you respond urgently. Finally time to switch I think, need customer service.

• 
  gaz (@GazzaRuss89) reported 8 minutes ago

  @TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?

• 
  Sian-Ishah Stoneham (@IshahSian) reported 11 minutes ago

  @TSB However, during that you caused me to be down to my few pounds, which is stressful when you have to commute to work and pay bills... Some compensation would be nice for all the hassel involved.

• 
  Summer Grundy - VP Academic Candidate (@SummerGrundy7) reported 11 minutes ago

  @TSB How does a copy and pasted response help me?

• 
  Mehul (@mehul31dec) reported 13 minutes ago

  Morning and Thank you @TSB for sorting out the duplicate payment issue. It wasn’t very pleasant experience, it was pretty much panic day. However, this shouldn’t have happened in first place. Don’t be surprise if you lose your customers.

• 
  Michael Taylor (@mtsfw) reported 13 minutes ago

  @TSB so you still haven't fixed the issue... pending payments still showing when money is taken = me in overdraft. Seriously can you just sort this or I'm moving banks!

• 
  Son of a Gun (@milnesleftpeg) reported 16 minutes ago

  @TSB Not the first time something like this has happened, let's be honest here @TSB . Over the past few years there has been a plethora of errors that has put the customer in a financial mire. All customers should be compensated and all fees removed.

• 
  Jem (@JEM_McCann) reported 16 minutes ago

  @TSB can you please explain where my money is? You made 4 duplicate payment from 02/03 which I understood there was an issue with everyone. But You’ve then made another 3 duplicate payments. You put the money back in but there is £120 now randomly missing. Stop stealing my money!

• 
  King Cobretti (@KingCobretti) reported 18 minutes ago

  @TSB are you actually serious? You return the money you stole yesterday but now when I try to transfer it to a different bank account it keeps throwing up a random error message. In just want access to MY money. You aren’t fit for purpose as a bank.

• 
  Sox the waving cat (@Soxthewavingcat) reported 19 minutes ago

  Hi @TSB woke up and checked my account and instead of correcting it now another £200 has gone out leaving me in my other draft with no available funds to use,this is error is messing with ppl ability to buy food and travel! I expect by 8am this to be corrected!