TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bude, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bude, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Bude, England

Latest outage, problems and issue reports in Bude and nearby locations:

• 
  🦕 Karen Talbot 🦖 (@tuktukaren) reported 44 minutes ago from Bude, England

  @TSB wasted 1.5hrs trying to get online account unblocked twice this morning. Manager promised call back at 3pm, all will be sorted + I can then make payment from my account again. No call. Can anybody help me? I haven’t the time or energy to call again and shouldn’t have to.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@jayrocks_666) reported 6 minutes ago

  @TSB hello tsb here it's my money and if I want to send it to another account in MY name I will do, so stop blocking me and if you are going to do it be available when you block it. Expecting this to be resolved at 10am as per text message or account will be closed.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported 10 minutes ago

  @TSB Come on TSB, this is no way to treat your customers. No updates or communication from you at all about this problem. How many of your customers are affected by this problem?

• 
  Alison Rodwell (@alison_rodwell) reported 10 minutes ago

  @TSB our customers are experiencing pending trx double the amount of the actual trx. Eating into their available balance. The trx then settles for the correct amount. Lots of reports from TSB and YB card holders. Is there a known issue? Thanks

• 
  Tom Lickley (@TomLickley) reported 11 minutes ago

  @TSB Thanks Rich for your help and quick reply. For feedback to your team, this kind of thing seems to happen far too frequently with TSB compared to my other current account - appreciate you want to keep things secure and fraud free, it just seems over zealous too often.

• 
  pdc2020 (@pdc20202) reported 12 minutes ago

  @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!

• 
  Suhail Khawaja (@SuhailKhawaja2) reported 16 minutes ago

  @TSB There doesn’t need to 3 layers of security ! It’s rubbish, Lloyds and Barclays don’t have this issue ! Guess TSB customers need to shift their accounts to a more user friendly platform!

• 
  Ian P (@IanRP) reported 17 minutes ago

  Unbelievably poor service from @TSB. Asked to change a bank mandate in October 2021 and despite 10 visits to branch and numerous phone calls it still hasn’t happened. I should have realised they were incompetent when they managed to lose the first form.

• 
  DomJ1 (@J1Dom) reported 18 minutes ago

  @SuhailKhawaja2 @TSB The problem with Barclays is their appalling customer service. I would stick with the high security personally. @Barclays is ok as long as nothing goes wrong or as long as you don’t have a query.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported 18 minutes ago

  @TSB 7 DAYS SINCE I STARTED COMPLAINING ABOUT THIS PROBLEM. No contact from TSB about what's happening to resolve this issue. WHY?

• 
  Sarah (@sarahyhirons) reported 20 minutes ago

  @TSB you sent me the How-To notes for the Tel Banking service the other day, where does it say in this document about being transferred to a real person?