TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/17/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @TSB still unable to access internet banking via the app or the web since last night. What is going on?? Any ETA on when this will be fixed? Time to look for another bank I think, after the double payment fiasco the other month now the app constantly going down!

  • lloyd39886518 lloyd (@lloyd39886518) reported

    @tsb down again for hours this is a joke

  • pablo0208 Paul JL Evans (@pablo0208) reported

    @TSB Yep ta but it’s very slow repair job. Still cannot access banking in app or online

  • 1872Foxyboy Steven (@1872Foxyboy) reported

    @emmaemacdonald @TSB can log in using the login option

  • FrenchTuckTommo Suzy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@FrenchTuckTommo) reported

    4.30pm and still no access to mobile app or Internet banking @TSB - any chance of an update?

  • bethyw89 mummyto3prince's💋 (@bethyw89) reported

    @TSB still not working and when I phoned up the lady said it would be 2 hours and that was at 12pm

  • AJB1916 TJ (@AJB1916) reported

    @NorthernRail01 @TSB @FCA I'll be able to prove the late fee as it will be on the bill, I only have one bank account which is TSB which is obviously down, doubt tsb will care tbh, which is why I'll be moving to BoS next week as this keeps happening

  • Allyx_ Ally (@Allyx_) reported

    @Pink_Sock337 @TSB I’ve started to keep a record of each time it’s affected me! It’s getting ridiculous-I currently can’t make payments nor can I access my online banking!

  • MartinMoir1 Martin Moir (@MartinMoir1) reported

    @TSB @Br7do Some customers!!! If you can’t service your online banking properly, you should not have closed most of your branches.

  • Ramsay34 Louise (@Ramsay34) reported

    @TSB when do you expect the issues with online banking to be resolved? It's not veen accessible since last night!