TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 01/15/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • david_odge David Odge (@david_odge) reported

    @TSB been advised i would be contacted by tsb weeks ago ….. Can’t pay any bills or anything due to this … The customer services has been shocking

  • Quintessence_77 Amaris (@Quintessence_77) reported

    5 hours of calls since Monday, 13 maybe 14 different people and a trip to local branch and yet @TSB still haven’t sorted out issue! Is it ok to get annoyed yet! Friend said they would’ve lost patience after 3rd person on day 1.

  • voodooblue8 voodooblue (@voodooblue8) reported

    @TSB what kind of bank r u when customer services cant answer a simple question about yr procedure and dep of money called at 10=50 am today he did not know ,said he would have to call my branch. Policy is standard not diff at every branch. Closing my account

  • RobertH1796 Robert (@RobertH1796) reported

    @TSB No, though I did have this issue awhile back and did receive a text to enable payments again. Perhaps I need a text to enable payments again?

  • sianelisexo Sian elise' (@sianelisexo) reported

    @TSB is your app down again?🙃

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • fifisahel Fifi (@fifisahel) reported

    @TSB Your app still not working?

  • ross11ross WolfieVision (@ross11ross) reported

    Some service that @TSB that I am accused of committing fraud on my own account because I, fully admittedly, like a bet! Pending payments can’t be stopped? @TSB_News So I’m left with my bank cleared out and now sit and wait for a call-back? Awful #customerservice

  • Leigh52661752 Leigh (@Leigh52661752) reported

    @TSB Good morning Beth, I still need to make the withdrawal but it is not urgent so I will contact them myself as clearly they are not competent enough to perform such a simple task as to call a customer of many years.🙄

  • justandyyyy Andy (@justandyyyy) reported

    Had to put the phone down cause @TSB have to be the most backwards bank I've ever had to deal with, 2022 and still relying on paper forms. A paper form that I've been trying to obtain for 3 months now. Absolutely shocking🤬