TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/28/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • keelyscotthall Keely (@keelyscotthall) reported

    @BeckyMoorcroftx @TSB I’ve had the same aswell this morning,that’s why I came to look on Twitter if any problems so it defiantly must be a issue

  • MeechanGreg Greg Meechan (@MeechanGreg) reported

    @tsb. So annoying when you phone customer services, wait on hold to get through, ask the advisor the same question 3 times and they answer wrongly because they haven't listened properly. They then warn me for getting annoyed at their incompetence.

  • SlugManc Slug (@SlugManc) reported

    HUGE issue going on @tsb today, check your standing orders have been processed! Surprised more people are not tweeting about it

  • CuriousScutter Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • DS19484 Dave Smith (@DS19484) reported

    @TSB Hi, a regular scheduled standing order has left my account but not been received by the recipient. Are you able to check if there's been any kind of issue?

  • twittheNeil Neil Christie (@twittheNeil) reported

    @TSB Had two payments due today and they are showing as being made in my account but what’s the reason behind the second payment, to each, of £0.00 to each? I see others have had problems too, mine just part of the same.

  • Tammy1975 Tammy Patterson (@Tammy1975) reported

    @TSB do you have any idea when the standing order issue will be fixed ? Left my tsb account all ok. Not made it to recipient Lloyds account 😬

  • bigbonzo1 Nick Anthony (@bigbonzo1) reported

    The National Lottery reps were not concerned that this could be a data breach. The @TSB were excellent. Did anyone realise that the card details on the Lottery site cannot be deleted unless the account is closed? Will buy in retailers from now on. 2/2

  • Mali_D M (@Mali_D) reported

    @TSB Please can you put some messaging in a pinned tweet and update it regularly. When will it be resolved? I now have no money to get into work this morning. Some mass communications when issues like this occur would be helpful to ensure everyone knows.

  • mazleeds Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB app down again please fix 😭😭