TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/04/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Live Outage Map Near Basildon, Essex, England

The most recent TSB Bank outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Login
United KingdomChelmsford Mobile App
United KingdomGravesend Login
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • carusmike less using censorsite (@carusmike) reported

    @HomeEdWalkers @TSB and cannot login

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    Apparently they just needed to check basic things like name and address. Fair enough. But when you don’t hear back, why close the account and turn my financial life upside down? Isn’t that a bit drastic? Not least after a 23 year customer relationship with @TSB

  • r333chs Rachel Stott (@r333chs) reported

    @TSB why am I able to access my tab app but not when I try to log into my online banking on a laptop, it keeps telling me details are wrong but I’ve reset them several times already tonight 😞

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    @TSB Hi, apparently I requested to end online banking but this is not the case. Now I can't login to make payments and I can't get through on the phone. How could this have happened? Please advise by direct message if possible.

  • kennyyoungadi Kenny Young 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kennyyoungadi) reported

    @TSB @southayrshire Is there a problem with online payment system? Payment not going through

  • alastairmci Alastair McIntosh (@alastairmci) reported

    @TSB @Jonathan_Rowson Was that “truly sorry” genuine, Jonathan, and did they fix it? Or was it just PR puff to try to mitigate the damage done by a tweeted complaint?

  • zincoukk zinco (@zincoukk) reported

    @TSB trying to make an payment online and it keeps saying verification failed. Is there a problem your side? Seems no one is answering the phone either!

  • philmck74 PM (@philmck74) reported

    Why oh why would anyone chooses to bank with @TSB is beyond me, moved most of my banking away approx 5 yrs ago due to very poor service. Ombudsman awards complaint in my favour, still trying to sort the issue. 3hrs on the 📞 2hrs in branch & still no further🤬🤬🤬

  • ash52craig Ashley Craig (@ash52craig) reported

    @TSB morning I have an error code of ERRSCA02 while logging on to online banking ? .

  • SteLaw808 Steve Lawrie (@SteLaw808) reported

    @TSB Mobile app not working to authenticate a Tescos order. Uninstalled (on IOS) reinstalled and can’t log in - OTP is not being accepted.