TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/20/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterWilde19 Peter Wilde (@PeterWilde19) reported

    @TSB Hi, I’ve had to re call a direct debit because it’s come out a week early. I used your virtual assistant who took the relevant details about it on the app and nothings been done. The money still isn’t there, can you help please

  • patollie Patricia Ollenbuttel (@patollie) reported

    @TSB why open your branches on a sat morning if you cannot do what you need to, you closed my local branch and the other two we can go to do not offer over the counter service, no good for working people who work and need to pay in cheques

  • gracesnow Grace Snow (@gracesnow) reported

    @TSB I have found a lost card from one of your customers. Useless telephone service makes it impossible to contact you and let you know

  • LivesLatino GoToro (@LivesLatino) reported

    @TSB Hey TSB how come I cannot buy crypto on Binance but my payment goes through no issues with Coinbase? Thanks!

  • action_rangers Rangers Fans For Action (@action_rangers) reported

    @1rskl @coinbase @TSB I've never had a problem with Barclays and I use that account for only Crypto stuff. However, I feel like this may be the start of something bigger so maybe ask them first

  • IndependentAut8 Independent Author (@IndependentAut8) reported

    @TSB @PrideOfBritain What a load of ****! (riding the whatever)

  • annieshouldnt 🤐 🇦 🇳 🇳 🇮 🇪 🤐 (@annieshouldnt) reported

    @TSB That doesn’t really help those who need counter services at a weekend though does it??

  • penhalluk steve penhall (@penhalluk) reported

    @TSB @Thegoose6441 Yep I can confirm the app isn't working for me either. I would love this to be a shock but it's really just common place with this app now.

  • pocketTiz Thirza May (@pocketTiz) reported

    @TSB please help ~ Santander says my credit card account with you does not exist. I cannot pay my credit card 😭. I have called TSB & Santander about this 4 times. No one is helping. Sort: 302894, account 00000000 not recognised

  • WeretheRandalls Ian (@WeretheRandalls) reported

    @TSB @kingpete23 October 2021 and i am having the same problems with getting through to this team. Sort it out TSB before you lose business customers who cannot hang on the phone for hours waiting for you to answer.