TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 01/14/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Shniceyo Shniceyo (@Shniceyo) reported

    @TSB if there are still things that we HAVE to do in branch, it would be great if you could stop closing the down? both of my local ones are gone and the only one even close is only open whilst im working...

  • StaceyG83488643 Stacey Gee (@StaceyG83488643) reported

    @TSB Why is your service an absolute shambles??? Your quick enough at taking our money but when we’ve asked for a refund we have to speak 100 different people and we still don’t have any right answers??? Get your **** together!!!!

  • deletedgone934 closed (@deletedgone934) reported

    @TSB rang my local tsb, was an automated service saying busy in branch with customers then said goodbye

  • DeveneyLorna lorna (@DeveneyLorna) reported

    @TSB is there an issue getting OTP. Phone number updated today in branch even though IB had worked previously snd still not working. Very inconvenient eyes unable to get to see transactions online.

  • RAClempson Robin Clempson (@RAClempson) reported

    @TSB I’ve been with you for years but your shocking customer service will be making me leave. Trying to cancel a silver account add-on impossible on app, website , can’t get appointment with a branch. Terrible I can do it all in my app with @Barclays !

  • DanielleWafc 🇧🇭 Danielle 🇧🇭 (@DanielleWafc) reported

    @0gsyy @TSB Yeah it's telling me to check my Internet signal 😒😒 awful bank

  • craigveigh The wet man of Muscadale (@craigveigh) reported from Aboyne, Scotland

    @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

  • walkaboutwales Clive Busson (@walkaboutwales) reported

    Absolutely shocking tel service from @TSB internet and fraud depts. Lovely people in branch having to wait for 1 hr to get someone to respond and then they were totally inept and she had to call again! Another 40 mins. Been in branch 2hrs now while advisor trying her best!

  • sbray1989 Sophie Bray (@sbray1989) reported

    Second time in 2 months my bank account has been frauded. Safe to say I'll be leaving @TSB as soon as someone has the decency to ring me back after saying you would yesterday 👍 awful customer service.

  • 0gsyy Ameer (@0gsyy) reported

    @TSB Fix your online banking ffs, cant even use the website let alone the app