TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/24/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bexalot89 Rebecca (@bexalot89) reported

    @TSB this is a joke!!! It’s been down all afternoon and we have bills to pay! We have to login to your stupid services to approve it and can’t 😡we’re going to get a late payment charge now which you don’t care about

  • e_hemmings Emmanuel Hemmings (@e_hemmings) reported

    @GillB89 @TSB Logging in via website works

  • shellewart1993 Michelle (@shellewart1993) reported

    @TSB is your app not working properly as it kept being tempermental when loading and then it took my payment off me twice😡

  • westy107 paul (@westy107) reported

    @TSB shock horror, your online services are down once more ! When can I expect them to be back up and running ????

  • kishywishywoo Kishan Sodha (@kishywishywoo) reported

    @TSB your app is down. Why do you get It so wrong ? So many times.

  • bigholly Colin Barron (@bigholly) reported

    @TSB Whats going on? Error There was an error trying to retrieve your phone number.

  • bexalot89 Rebecca (@bexalot89) reported

    @den_simpson @GillB89 @TSB We’re trying to pay our council tax bill and the “support” on here has told us to login to mobile banking to pay it 🙄😐😡

  • Kieranjl Kieran (@Kieranjl) reported

    @TSB Another day and another complaint. I've been trying to log in to my online banking all afternoon and it still isn't working. Repeat transactions due to a IT error, declining transactions for no reason and now this, probably the worst bank

  • MoreThanJustaPA Rachel Guyat (@MoreThanJustaPA) reported

    @TSB I’ve just dm’ed you as I’m unable to access my account online. Please can you respond.

  • Baldilocks1 Baldilocks (@Baldilocks1) reported

    @TSB Once again the app is ******* about. Absolute **** show. Just trying to make a payment and it keeps saying it can't complete the request. Time to find a new bank. Was much better when it was Lloyds