TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 01/01/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NickyRedshaw Nicky Redshaw (@NickyRedshaw) reported

    @TSB please please answer your fraud line phones it almost impossible to report anything

  • Four_X_2K3 Four X 🇺🇦 (@Four_X_2K3) reported

    @TSB No still not working, beyond a joke.

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    @TSB Get put though to Sunderland and then the help there wasn't helpful. N9w being transferred to fraud. And now been on the line 53 mins

  • maismate_ Maici (@maismate_) reported

    @TSB hello I’m locked out of my app but each time I phone up I’m on hold for an hour and no answer can you please help?

  • 13eardface G (@13eardface) reported

    @TSB The exact same issues everyone else is having with authorising online payments, Tom. Your payment systems have been broken since last night so please advise when they will be fixed.

  • LyndsayJR99 Lyndsay R (@LyndsayJR99) reported

    @TSB Is your authentication service down? I can't place an order with Ocado using my TSB card - it directs me to a OTP page rather than the usual app payment approval method - which then doesn't work. Seems like others are having issues too...

  • 13eardface G (@13eardface) reported

    Must be pay weekend because @TSB are yet again failing to process payments like every month. Planning to get out bed any time soon and fix this shambles? Did the plug get in some Tizer or something?

  • jodie_jan Jodie (@jodie_jan) reported

    @TSB trying to pay my gas and electric bill but it keeps being declined 🤔 can anyone help?

  • claireemmaking claire king (@claireemmaking) reported

    @TSB u r having my life. Waiting on phone, can't access any money or pay any bills

  • anarchistgeek Mesut (@anarchistgeek) reported

    Hey, @TSB are you aware of any issues on your open banking apis? Token endpoint calls are failing badly currently