TSB Bank

Is TSB Bank down in Basildon, Essex, England?

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 02/14/2026 03:15

February 14: Problems at TSB Bank

TSB Bank is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Basildon, Essex, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomSouthend-on-Sea Login
United KingdomChelmsford Mobile App
United KingdomGravesend Login
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineNKS Pauline Robertson (@PaulineNKS) reported

    @paddyjbee @TSB I'm having same issue. Is there any update ? Have installed and turned off and on how many times now.

  • dd_royals DD Royals (@dd_royals) reported

    @MikeT1152 @TSB Same! It is all over social media so looks like it is an issue with the app. Wish they would put out a statement and just let us know when it will be fixed. Nightmare when this keeps happening and I have bills to pay.

  • connollyJoyce1 Joyce (@connollyJoyce1) reported

    On holiday and @TSB app has been down for over 24 hours. I cant authentication transactions, check balance or move money between accounts to pay for things. Disgraceful

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @JulieSm49260846 @TSB i was getting the error on oO2 mobile data but connecting to wifi has allowed me to login to the TSB app, so it doesn't look to be a TSB issue

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @TSB it looks to be a mobile data issue as on O2 data i cannot connect but with WiFi i can thank you for the help though

  • MikeT1152 Fog on the Tyne (@MikeT1152) reported

    @TSB Cannot login to to TSB app ? cleared cache, still won't let me login WHY ? Tried to get on Internet banking will not let me input my details either ? Please explain, this is not good enough. Problems once again with TSB but no one else.

  • BearleNation Terry Peters / BearleNation (@BearleNation) reported

    @TSB any chance you app will work today? It's absolutely terrible!

  • aka4 Andy King (@aka4) reported

    @TSB You services are down, why is no one actually checking anything. I can see the network traffic and things are just plain broken. Totally useless. This is not a user thing, this is a bank thing. Get it fixed.

  • AGbirdgeek Ange 💛 (@AGbirdgeek) reported

    @tsb I'm having issues again today logging in to the app, I've tried everything but it's still not working.

  • Prost_08 Richard Parsons (@Prost_08) reported

    @markevie @OfficialExophis @TSB Same for me, deleted app, redone all login details & still can't get on!!!