TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 11/29/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Basildon, Essex, England

The most recent TSB Bank outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Login
United KingdomChelmsford Mobile App
United KingdomGravesend Login
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BarclayJodi Jodi Barclay 💙 (@BarclayJodi) reported

    @TSB This is exactly what I'm complaining about though...why advertise a call back service and then tell customers to phone? What a waste of time.

  • cjbkiller98 Carl Brown (@cjbkiller98) reported

    @TSB is there an issue with sending payments to people? I put last night to pay a family member some money and definitely put to pay as soon as possible yet no money has gone into his bank or left mine. Also says it’s pending if I click his bank bit on the list.

  • rossco1874 Ross Cooper (@rossco1874) reported

    @TSB Also didn't see option to apply via website as clicked link via phone.

  • vx220eddie Eddie Murray (@vx220eddie) reported

    @TSB hi, is there as issue sending payments, I sent an amount from tsb account to another qccount I hole, the money has been taken but no transaction is showing on the tsb account or the account it was intended for? Is there an issue at the moment.

  • Em_liano Emiliano (@Em_liano) reported

    @TSB you've locked me out of my account and asked me to contact fraud prevention, this was yesterday at 5pm, I've called 5+ times and spent almost 6 hours on the phone, still locked out and customer support won't do anything, please help

  • BollyJen JenniferC (@BollyJen) reported

    @TSB We have been on hold to the verification team for 30 mins! I will be making a complaint. I have been a customer of the same branch since 1986 and have never experienced such poor service. Tomorrow I will close my account

  • BollyJen JenniferC (@BollyJen) reported

    @TSB I am currently on hold waiting for the verification team. On that occasion I called 0345 835 3844 I have also called 0800 096 8669. I wished to transfer money to a friend and my internet access was blocked. This started on 19/10/22.

  • EyeEdinburgh Jane Carnall (@EyeEdinburgh) reported

    @TSB Just spent a long time on the phone trying to speak to an advisor, but nobody's home. Why all the secrecy on your website about when it will be possible to to speak to someone?

  • deeofnaa queenie dee (@deeofnaa) reported

    @TSB trying to upgrade my travel insurance but the automated payments aren’t working

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @TSB Hi there, i’ve reported this issue before but it’s still not working. The app seems to crash on my iPhone 14 Pro Max on iOS 16.0.3. This seems to be after a restore from iCloud that the issue is present. Can you please fix it? I have deleted and re-installed but still same