TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 02/08/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Basildon, Essex, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomSouthend-on-Sea Login
United KingdomChelmsford Mobile App
United KingdomGravesend Login
United KingdomLondon Mobile App

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Vmartine1905 Victoria Martine (@Vmartine1905) reported

    @TSB You're joking. How long before this is fixed please? I have made a payment today for 50.26 and you have taken over £150.00. I need electric because I'm working from home!

  • Rachelly_N Rach (@Rachelly_N) reported

    @TSB Disgraceful service, also having a virtual assistant on Live chat to discuss possible fraud is not good enough. You could have your account cleaned out by the time it gets around to putting you through. Gave up after being on hold for an hour

  • RachBallster Rachael Ball (@RachBallster) reported

    @sammyc46 @TSB I’ve just seen something on Facebook. Looks like major mess up at their end! £600 gone today for us taking us overdrawn and unable to use our card. Terrible service, they should at least send some sort of message to their customers

  • TaosdU Taosd_uk (@TaosdU) reported

    @TSB hi @TSB , nearly died when i saw duplicates. i do understand it is an issue that is being rectified, but any idea on timeframe of refunds, as i wont be able to buy electric if it takes too long. Thanks

  • ErvinAutumnfest Ervin Autumnfest (@ErvinAutumnfest) reported

    @TSB So it's not an issue with the retailer it's an issue with the bank (again) is it

  • Mina290518 Mina (@Mina290518) reported

    I've been waiting to get through to someone from @TSB for 55 min to try and solve an issue of money being taken out my bank when it shouldn't of been! Nearly an hour is not acceptable

  • janetporch1 janet porch (@janetporch1) reported

    @Luciferb6b @TSB have been unable to access online banking all weekend managed to use phone app duplicate payments taken on debit card

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported

    @zai_online @TSB I’ve complained (formally) three times since 2016. £150 each time. Make sure you have hard copies of you statements showing the duplicates and screenshots. Handy for sending to the ombudsman. Even though they have admitted an issue, still complain.

  • JessieB_22 Jess (@JessieB_22) reported

    @ukmetalhead89 @TSB Even if you get through they have no answers & say they are working on it

  • BingoBongoBoob A plain old wall (@BingoBongoBoob) reported

    @TSB Totally Crazy… Asda groceries taking money for issues yesterday and now my bank… and now left with zilch… No shopping and no money….😫