TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 03/01/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Basildon, Essex, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomSouthend-on-Sea Login
United KingdomChelmsford Mobile App
United KingdomGravesend Login
United KingdomLondon Mobile App

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • moistened_bint moistened_bint (@moistened_bint) reported

    @TSB Hi, is there a way of viewing my PIN on my account rather than waiting 7 days/ working days for a reminder PIN? It's so archaic and a waste of paper to wait 7 days when other banks allow for immediate viewing after security checks have passed. Please let me know ASAP, urgent

  • DominicOskwarek Dominic Oskwarek (@DominicOskwarek) reported

    @TSB Do you think it’s acceptable to keep someone locked out of their money for a week? Do you think this is a reasonable time frame for a new customer? Especially after I was promised by your colleague I’d have online access by today.

  • Wales64 Peter hart (@Wales64) reported

    @TSB after 5 months of attempting to remortgage after reassurance all is approved - declined on the day of receiving funds - appalling service

  • ONLYONEGIBBO GIBBO (@ONLYONEGIBBO) reported

    Excellent customer service from Kieron @TSB in Lincoln today as I paid in our money from our @RNRMC collection at the weekend

  • RiseburyCrisis Pearl Crispin-Rice (@RiseburyCrisis) reported

    Hey @TSB My card’s getting declined and your site won’t let me log in… does someone need to turn your bank off and on again please?

  • FPL_WaitWhat FPL_WaitWhat? (@FPL_WaitWhat) reported

    @Matthew06372804 I'm with you Matthew. Going to close my account tomorrow because the service is so bad that its unusable. Every time I make an online payment my account gets blocked, and the only way to fix it is to call and get put on hold for hours. @TSB Complaints told me this is normal!

  • FPlusFife Furniture Plus Ltd (@FPlusFife) reported

    @TSB app not working both Business and Personal to authorise payments. Inconvenient.

  • missleeny Miss Leeny (@missleeny) reported

    What is going on with @TSB online. I changed my password & memorable info - trying to log in through the site (not the app!) & it doesn't let me in & i know the info I'm entering is correct!

  • FPlusFife Furniture Plus Ltd (@FPlusFife) reported

    @TSB FIX YOUR BROKEN APP!!!! Unable to make payments.

  • PaulineNKS Pauline Robertson (@PaulineNKS) reported

    @TSB been trying for 24 hours to access online business banking without success! Can I have an update please - have payments to make. Thanks.