TSB Bank

Is TSB Bank down in Basildon, Essex, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 12/19/2025 14:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RobGuyler Robert Guyler (@RobGuyler) reported

    @TSB Can you please provide an update on your One Time Password issue - you should be updating your customers - i have not been able to purchase anything online because of it .

  • rennies_mum Jill Hamilton (@rennies_mum) reported

    @laura563 @TSB I had same problem and called TSB and after 45mins got thru and chap suggested did I have another card with another provider I could use and so I did that without any issue.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    Has anyone tried Starling Bank (a UK online only bank)? I only need a simple current account, no overdraft. @TSB (The Substandard Bank) are still not allowing payments so I'm now looking around for other options for once they finally allow access. Any recommendations?

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB If you’re aware then advertising the fact on social media or your app would probably be of help.

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?

  • SwayingLupin Anne F (@SwayingLupin) reported

    @TSB @Owey1212 It is now half past midnight on 2nd & it is still not working! ☹

  • KayneZer0 KayneZer0 🤟 (@KayneZer0) reported

    @TSB ayo your app is broken! You need someone to fix it? I'm cheap ;)

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @TSB you've been 'working hard to resolve the issue...' with online payments since Friday. Still nobody can access their money, nobody can speak to an agent online, nobody can speak to a live agent without a long wait, and then just to get the 'we're working hard..' non-reply 1/3

  • Elseandrew Andy (@Elseandrew) reported

    @TSB Every time I try to make a payment online it shows the wrong phone number for the verification code... The phone number on my account is correct, your system is broke, can't change the number and can't make payments. Fix please?

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB come on now get your payments issue sorted as i need to pay for a item & a bill. you have had all day