TSB Bank

Is TSB Bank down in Basildon, Essex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Basildon, Essex, England 01/11/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • InvestedSelf Self Invested (@InvestedSelf) reported

    @MoneySavingExp, the information on your website for this @TSB product is incorrect. There’s no cashback and there’s a £999 product fee. The information needs to be checked and updated, otherwise it will misinform more people

  • Sueruss55 susan russell (@Sueruss55) reported

    @victoriacuckson @TSB Thanks for the reply Victoria, I don’t bank online, so it’s the security validation software when you make online purchases that’s the problem for me. I have discovered that it’s only when an online purchase is above a certain value that the security validation kicks in though.

  • helloitssonny Sonny (@helloitssonny) reported

    @TSB lost my business banking card. Currently abroad. No way to report via business app. It’s impossible. No person icon in top left corner.

  • liam0555 liam. (@liam0555) reported

    @TSB I keep getting error ERRSCA02 ?? On the app and on desktop ?

  • RobertMulhern1 Robert Mulhern. (@RobertMulhern1) reported

    @TSB Hi, I tried to approve a payment on my internet banking yesterday and today but it wasn’t allowing me to do so. I understand this has been an issue for a number of weeks now, can you please advise when this will be rectified as it’s a nuisance not being able to make payment?

  • Sarah22013154 Sarah (@Sarah22013154) reported

    @TSB Hi. I tried this and it didnt resolve the error. I still have mobile access luckily but... now what?

  • farrow_hazel Hazel Farrow (@farrow_hazel) reported

    @TSB A classic plus..i log in verify go back to merchant and press continue then nothing loads for ages... my mastercard and bank of Scotland account have no issues like this and certainly everytime i use this card it flags this issue no matter what website..its infuriating

  • hluder Heiko Lüder 🇺🇦 (@hluder) reported

    @TSB After our local branch was closing since January 22 I have enquired about an upgrade to the TSB banking app to scan cheques.Almost ALL Banking apps offer this.I have asked the National customer service support and they said “later in the year”- So after 25 years I quit TSB!

  • claire_snap Claire Eliza Willoughby (@claire_snap) reported

    @TSB your app is not working - it’s not letting me approve any payments and keeps freezing. Can you help please? I have an iPhone 7 and the app is the 6.5.2 version. Thank you

  • parkinette Wendy Parkin 🟨🟥 #freethenorth 💙#nhsnotforsale (@parkinette) reported

    @TSB It was days ago. I resolved it myself without @TSB help by deleting the app altogether & reinstalling it.