TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bagshot, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bagshot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bagshot, England

Latest outage, problems and issue reports in Bagshot and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 2 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 16 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 54 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. J. Gill (@suzycoos) reported 2 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Shaz 🦋 (@soxxylady) reported 2 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Alex Jones (@dr_besty) reported 2 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Matt (@Matt540547911) reported 4 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Sparky Shiny (@sparkyshiny) reported 7 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 8 minutes ago

  @TSB hi, I have an issue could you please help me?

• 
  CarloBelton (@BeltonCarlo) reported 8 minutes ago

  @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 9 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Sparky Shiny (@sparkyshiny) reported 10 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Potters (@spotter75) reported 14 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!