TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bagshot, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bagshot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bagshot, England

Latest outage, problems and issue reports in Bagshot and nearby locations:

• 
  James H. Staunton (@Staunton_James) reported 7 minutes ago from Farnham, England

  All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).

• 
  James H. Staunton (@Staunton_James) reported 11 minutes ago from Farnham, England

  Quarter of an hour on hold now, @TSB Mortgages. You need better customer service / more customer service advisers.

• 
  James H. Staunton (@Staunton_James) reported 40 minutes ago from Farnham, England

  "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 3 seconds ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Richard Hyland (@richardhyland) reported 39 seconds ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Allibalibee (@AllisonKomorows) reported 44 seconds ago

  @TSB Yes. Appears to be working now

• 
  claire (@claire_1986w) reported 2 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Stephen Old #FBPE (@StephenOld) reported 4 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 7 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  Товарищ ирландец (@ahdamnpahpah) reported 13 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Capital-1 (@scotland_999) reported 13 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.

• 
  Sparky Shiny (@sparkyshiny) reported 14 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Redders. (@1Redders0) reported 15 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.