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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Bagshot, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bagshot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Transactions (19%)
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Website (15%)
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Login (15%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near Bagshot, England
Latest outage, problems and issue reports in Bagshot and nearby locations:
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
"@TSB Mortgage Customer Service" - what a joke. Back to the phone.
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James H. Staunton
(@Staunton_James) reported
from
Farnham, England
All credit to your social team, @TSB. The lousy "chat to us" function and the mortgage customer helpline, not so much. On hold for 6 mins so far (this time).
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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susan russell
(@Sueruss55) reported
@TSB These things are important. These conversations provide information to other customers that are experiencing the same issue. I will ask my friend if she can see the conversation on her Twitter. I’m now upset about this as well as the Security software collapse.
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Matthew Harris
(@maharris98) reported
First time using @TSB online banking to look at my mortgage and #unimpressed - no special characters in passwords, misleading error messages, session management problems #ugh
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susan russell
(@Sueruss55) reported
@TSB Now, this is the thing. You keep asking the customer to do things with their hardware and software. Why? To engage and pretend you are helping. The problem is with your security software. It’s all very exhausting.
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@jhousham1 @TSB Had this issue now for 2 weeks and was told they are aware. Still nothing done about it. Being asked to DM them here is an insult.
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susan russell
(@Sueruss55) reported
@TSB I do not believe anything I say or do is going to fix the problem with your security software. The only upside of this for financial services in this country is the fact that TSB don’t have many customers. Otherwise this would be headline news.
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joodles
(@joodles15) reported
@TSB Just on the website. It’s easier for me to view on the website. Device has been off and I’ve cleared history and still it won’t work
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Chris Jackson 💙
(@ChrisJacksonIAm) reported
@TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice
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susan russell
(@Sueruss55) reported
@TSB If this is the first time you have heard of this issue it might help customers if you share this information with your colleagues, then they won’t suffer the same confusion and surprise.
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Caroline Wilson
(@CarolineWils87) reported
@TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?
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susan russell
(@Sueruss55) reported
@TSB And…. How many days later and your approve payment security system is still not working? Your advisors act as if it’s to do with individual accounts, it’s so annoying.