TSB Bank

Is TSB Bank down in Aylesford, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Aylesford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Aylesford, Kent, England 01/13/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Aylesford, England

Latest outage, problems and issue reports in Aylesford and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.

  • _tlmc Terri Robb (@_tlmc) reported

    @TSB Having issues using my card online, but I can use my PayPal that uses the same card? Please help.

  • aliross aliross (@aliross) reported

    @TSB any chance of turning off the need to approve payments whilst you sort the issues out with not being able to actually do this? Having to use my 12 year olds bank account to pay for the weekly shop! So inconvenient

  • LightbulbJo Jo Cook (@LightbulbJo) reported

    @TSB Hi, do you know when the IT issue on the business app for authenticating purchases will be fixed? I phoned Monday and was told to keep trying but this is holding up work I want to do!

  • AndrewGibbard AndrewGibbard (@AndrewGibbard) reported

    @TSB I am absolutely disgusted at the quality of service atm. On the back of what you subjected customers to earlier in the year by taking money from their accounts that had already been taken and putting some of them into their over drafts, we are again subjected to incompetence

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @tsb Tried to verify two online payments today on the app. The approve button is not working. Used @PayPal instead. TSB IT failures are getting quite tedious.

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.

  • 7BOURNEY JENNIFER WILLIAMS (@7BOURNEY) reported

    @TSB Just been to open an under 19’s account at TSB in Whitchurch, Salop at 11:30am! We’ve just left! An hour and a half later!!! Wtf?!?! A 10 minute job! Not happy!! What a joke! 😡

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.