TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ascot, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

• 
  Geммα-Leigh James (@gemmaleighjames) reported 46 minutes ago from Cookham, England

  Hi @TSB had loads of problems last few days getting on the app. I hope I don’t end up with extra charges.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola (@nixsmac44) reported 4 minutes ago

  @TSB Why is my banking app not allowing me to log in? Its saying essential maintenance… i need to pay bills 💵

• 
  Size Twelve (@BigTaes) reported 5 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Worgen we gonna do? (@worgenthedog) reported 7 minutes ago

  @TSB @TSB all I want to do is check if I can upload the new documents rather than go into a branch that is nowhere near me. I'm in the NR31 postcode area. Can someone help a new customer?

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 7 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  davemac1976 (@davemac1976) reported 7 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  Anaken Floodwalker (@arisp0gi) reported 7 minutes ago

  @TSB what’s going on now? Can’t access my account by app and web. Better announce if you are down instead of making your customers guess.

• 
  Sparky Shiny (@sparkyshiny) reported 8 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  David M Stewart (@dms17869) reported 8 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Igor The Giant (@IgorGiant) reported 11 minutes ago

  @TSB Your DM seems to be down

• 
  Potters (@spotter75) reported 15 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!