TSB Bank

Is TSB Bank down in Stanley, County Durham, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Stanley, County Durham, England 12/10/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Stanley, County Durham, England

The most recent TSB Bank outage reports came from the following cities: South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomNorth Shields Mobile App
United KingdomSouth Shields Withdrawals
United KingdomConsett Website
United KingdomGateshead Website

Community Discussion

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TSB Bank Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

  • JueIainWilson Jules&IainWilson (@JueIainWilson) reported from Sunderland Bridge, England

    @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

  • LeslieBrown1963 LeslieBrown1963 (@LeslieBrown1963) reported from Hebburn, England

    @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Adjzo Comfort Nwokedi (@Adjzo) reported

    @TSB I still cant log in and been waiting on the phone but there’s no one available to speak to me on the customer service or fraud lines. This is unacceptable.

  • Mark_Crozier Mark Crozier (@Mark_Crozier) reported

    @TSB have you issues with phone lines? I've tang 3 times this morning, been on hold 7 mins and call drops. Tried customer support number, rings once and ends call. I need to speak to someone!!

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB I can't approve payments today on my banking app... when will this system be working...???

  • benjaminbenben Ben Foxall (@benjaminbenben) reported

    Lol, @TSB just advised my mum to contact @googleChrome because their site if 403'ing 🙄

  • diormston Diane Ormston (@diormston) reported

    @kennymhall @TSB @Xero This has been a problem since September, so I wouldn’t hold your breath it will be fixed any time soon. I might have to consider moving banks.

  • SeraphineDrake Seraphine Drake [Frac] (@SeraphineDrake) reported

    @TSB Help please! Trying to register for online banking, but don't know my password. I can't reset my password, b/c I'm not registered. Says register for online banking. But it won't let me register b/c my registration is ongoing. Then tells me to reset my password! Its a loop!

  • bishopslass Maggie (@bishopslass) reported

    @TSB I use internet banking for a business account and want to register for my TSB personal account but having difficulty. I get the message "Customer has a contract of virtual banking with a Business Service assigned." How do I get round this?

  • Sally42469227 Sally (@Sally42469227) reported

    @TSB trying to pay my rent but unable to approve the payment. Just keep getting 'oops theres been a problem, try again later' message when i try to approve 😔

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB is internet/mobile down? payment approval wont work & it seems impossible to get through to customer service to sort as you aren't answering and cutting phone calls off!! #timetoswitchaccount

  • aberdeenchick Zara Fyfe (@aberdeenchick) reported

    @TSB what is going on with approving payments? You introduce this new safety procedure and now I can’t make payments because your app isn’t working 🤬