TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stanley, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

• 
  michaeL kelly (@michaeL73523388) reported 3 minutes ago from Blaydon-on-Tyne, England

  @TSB is there a problem with The Approved payment portal on TSB App

• 
  michaeL kelly (@michaeL73523388) reported 7 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi can anyone explain the reason why banks are going to stop the pay a contract service to customers,Stopping this service will be a big loss to a lot of customers,is there going to be a alternative way to make a payment to a contact, thankyou

• 
  michaeL kelly (@michaeL73523388) reported 9 minutes ago from Blaydon-on-Tyne, England

  @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

• 
  LeslieBrown1963 (@LeslieBrown1963) reported 24 minutes ago from Hebburn, England

  @TSB Morning Is there problems with your website and App this morning Unable to see accounts. Thanks

• 
  michaeL kelly (@michaeL73523388) reported 28 minutes ago from Blaydon-on-Tyne, England

  @TSB hi l have been trying on line and through my tsb app to stop a recurring payment taken out my account can anyone help .👍

• 
  Jules&IainWilson (@JueIainWilson) reported 52 minutes ago from Sunderland Bridge, England

  @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

• 
  michaeL kelly (@michaeL73523388) reported 52 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi anyone help regarding delivery by post with replacement bank spend and save card .was told l would receive it by 9/12/22. and it has still not been delivered.has Tsb problems issuing cards

• 
  michaeL kelly (@michaeL73523388) reported 54 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi l have had to cancel my Tsb visa spend&save card due to supious activity today .can l get my account unlocked to use on-line banking to pay utilities eg; or do l have to wait for new card to be delivered before l can access my account.any information much appreciated.

• 
  michaeL kelly (@michaeL73523388) reported 57 minutes ago from Blaydon-on-Tyne, England

  @TSB Hi is there a problem with the Approved Payment portal on the TSB mobile APP .My wife and l cannot get approve payment to go through. For 2days now are you aware of a problem

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Dorrington (@TheParentGame) reported 5 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Sid Murphy (@sidmuff) reported 6 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  jamie robertson (@pinkjockalypse) reported 8 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  William paterson (@Williampat83817) reported 9 minutes ago

  @TSB Are you having problems with fast payments sent money to my isa and it usually transfers instantly but not in after 2 hours

• 
  George Thomson (@g2dod) reported 15 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Sazamatazz (@Sazamatazz) reported 16 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  colin (@lairdcwh) reported 22 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  LaughingGravy (@LGravy15834) reported 22 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 24 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 27 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb