TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rosewell, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rosewell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rosewell, Scotland

Latest outage, problems and issue reports in Rosewell and nearby locations:

• 
  Rachael Santangelo (@Beleza_Rach) reported 4 minutes ago from Newcraighall, Scotland

  So again @TSB have declined my granny's weekly @Morrisons delivery because they think the activity is suspicious. Pro because yesterday she renewed her @tvlicensing. It blows my mind a high street bank treats a 92 year old customer with enough to buy shopping 1000 x like this

• 
  c (@bubcherubxx) reported 5 minutes ago from Penicuik, Scotland

  @TSB disappointed you haven’t replied how are the elderly and vulnerable meant to access their cash?

• 
  Lisa (@lsco01) reported 9 minutes ago from Edinburgh, Scotland

  @TSB hi I can’t log into the app and internet banking down whist I was using it now saying technical issue . Dare I ask how long to fix this time ?

• 
  Rachael Santangelo (@Beleza_Rach) reported 14 minutes ago from Newcraighall, Scotland

  @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec

• 
  A⭐️ (@Holyrudegirl) reported 26 minutes ago from Edinburgh, Scotland

  @Uma12s @TSB Hiya, sorry I just saw your tweet. I tried my debit card to make a purchase online & it worked. Yours working yet?

• 
  Alistair Littlejohn (@hibeedude) reported 27 minutes ago from Edinburgh, Scotland

  @TSB Once again your internet banking is not working. It happens far too frequently and you have closed most of your branches. Can anyone recommend a decent bank?

• 
  c (@bubcherubxx) reported 32 minutes ago from Edinburgh, Scotland

  @TSB not only App down my elderly dad unable to get cash from ATM tried 3 different ones, needs cash urgently and no Branch or Post Office near

• 
  Rachael Santangelo (@Beleza_Rach) reported 46 minutes ago from Newcraighall, Scotland

  Please people do not use the absolute nonsense that's @TSB. Finding out that your 93 yr old house bound granny isn't getting her weekly @Morrisons delivery because suddenly after 5 months of it happening TSB decide it is suspicious and block the transaction is not what you need

• 
  Suhana Samsudin (@ayam_jihad) reported 47 minutes ago from Edinburgh, Scotland

  Internet and mobile banking down. Try to login several times. Block and try to re-register but couldn't due to details.. Ottokeee?? @TSB

• 
  Dr Anna Zsubori 👩‍💻🌍 (@DrAnnaZsubori) reported 48 minutes ago from Edinburgh, Scotland

  @TSB Still cannot log in on my phone. "Service Temporarily Unavailable." Tried using mobile data as well as WiFi.

• 
  Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported 52 minutes ago from Edinburgh, Scotland

  @from_dove @TSB Seems to be working now, but that's a bit of a worry.

• 
  Lori Alves (@LoriAlves88) reported 56 minutes ago from Edinburgh, Scotland

  Anyone else having problems with the TSB app. Yet again?! #TSB @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 2 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Worgen we gonna do? (@worgenthedog) reported 3 minutes ago

  @TSB @TSB all I want to do is check if I can upload the new documents rather than go into a branch that is nowhere near me. I'm in the NR31 postcode area. Can someone help a new customer?

• 
  Shaz 🦋 (@soxxylady) reported 4 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  adrian pennington (@pennington1) reported 8 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Stephen Old #FBPE (@StephenOld) reported 8 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Helen May (@Nito_Onna_Helen) reported 10 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 18 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Potters (@spotter75) reported 18 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Oli Ashman (@OliAshman) reported 22 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Richard Hein (@hein_richard) reported 23 minutes ago

  @TSB please provide an update on your app services, I can’t log in