TSB Bank

Is TSB Bank down in Edinburgh, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Edinburgh, Scotland 09/09/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Login (24%)

    Login (24%)

  3. Website (17%)

    Website (17%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Edinburgh, Scotland

The most recent TSB Bank outage reports came from the following cities: Edinburgh, Dunfermline and Newcraighall.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Mobile App
United KingdomDunfermline Transactions
United KingdomEdinburgh Transactions
United KingdomEdinburgh Mobile App
United KingdomDunfermline Transactions
United KingdomBroxburn Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • bubcherubxx c (@bubcherubxx) reported from Penicuik, Scotland

    @TSB disappointed you haven’t replied how are the elderly and vulnerable meant to access their cash?

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    So again @TSB have declined my granny's weekly @Morrisons delivery because they think the activity is suspicious. Pro because yesterday she renewed her @tvlicensing. It blows my mind a high street bank treats a 92 year old customer with enough to buy shopping 1000 x like this

  • lsco01 Lisa (@lsco01) reported from Edinburgh, Scotland

    @TSB hi I can’t log into the app and internet banking down whist I was using it now saying technical issue . Dare I ask how long to fix this time ?

  • bubcherubxx c (@bubcherubxx) reported from Edinburgh, Scotland

    @TSB not only App down my elderly dad unable to get cash from ATM tried 3 different ones, needs cash urgently and no Branch or Post Office near

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec

  • hibeedude Alistair Littlejohn (@hibeedude) reported from Edinburgh, Scotland

    @TSB Once again your internet banking is not working. It happens far too frequently and you have closed most of your branches. Can anyone recommend a decent bank?

  • Holyrudegirl A⭐️ (@Holyrudegirl) reported from Edinburgh, Scotland

    @Uma12s @TSB Hiya, sorry I just saw your tweet. I tried my debit card to make a purchase online & it worked. Yours working yet?

  • Fredwebster1 Fred webster (@Fredwebster1) reported from Kirkcaldy, Scotland

    @TSB Working again now 👍🏻

  • LoriAlves88 Lori Alves (@LoriAlves88) reported from Edinburgh, Scotland

    Anyone else having problems with the TSB app. Yet again?! #TSB @TSB

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    Please people do not use the absolute nonsense that's @TSB. Finding out that your 93 yr old house bound granny isn't getting her weekly @Morrisons delivery because suddenly after 5 months of it happening TSB decide it is suspicious and block the transaction is not what you need

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @from_dove @TSB Seems to be working now, but that's a bit of a worry.

  • ayam_jihad Suhana Samsudin (@ayam_jihad) reported from Edinburgh, Scotland

    Internet and mobile banking down. Try to login several times. Block and try to re-register but couldn't due to details.. Ottokeee?? @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    Interesting, if you need to raise a payment disput with @TSB they have absolutely no processes or procedures in place for people with disabilities like #dyslexia or hard of #hearing! Let’s hope my raising awareness will help them change things for others. Or, bank elsewhere.

  • MousquetaireDu MDR (@MousquetaireDu) reported

    @TSB @TSB Any update on a public disclosure of what went wrong and what measures are put in place to prevent the duplicate payment issue? I find the lack of transparency unsettling...

  • MarkPearceUK Mark Pearce (@MarkPearceUK) reported

    @TSB Still broken.....20th April 2022

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @dr_senior1 @TSB Wow, that’s appalling. Have you raised a formal complaint? I just have. The customer service is appalling.

  • scottbamby Scott (@scottbamby) reported

    @TSB is your internet banking down?

  • Julia_Moore Julia Moore (@Julia_Moore) reported

    @lauren_k_moore Hi there Lauren, how long was your grandad and family waiting for a resolution from @tsb before moneybox got involved? I had a similar thing happen with a customer re: power bill recently. Media is there for good.

  • dr_senior1 Dr Lynn Senior (@dr_senior1) reported

    @SwailesRuth @TSB What ps me off and not jus this company they blame Covid. FFS working from home does not make it longer to respond just put teh staff on! Still no refund of the 500 taken twice from my account

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @TSB I’ve now unenrolled and re enrolled the device and it still just tells me something went wrong. Last year you closed my nearest branch, which serves a town with a population of >110,000, so the only way I access my account is online and the app is, quite frankly, rubbish.

  • richiecarden Richard Carden (@richiecarden) reported

    @TSB Be nice to tell ya customers before hand, I've had it, I was like wtf, is this a scam, but after I logged into the app realised it was genuine. I think its brilliant way of keeping customers secure 👍

  • RavenAlana13 raven (@RavenAlana13) reported

    @TSB can you please tell me why every time I try to log into the my internet banking account it says error authenticating your account??? Are you having problems again as it’s been like this for the last two days?