Virgin Media Outage Report in Whitehaven, Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitehaven, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitehaven, Cumbria, England
The most recent Virgin Media outage reports came from the following cities: Egremont.
| City | Problem Type | Report Time |
|---|---|---|
 Egremont |
Internet | |
| Workington |
Internet | |
| Whitehaven |
Internet | |
| Cockermouth |
Phone | |
| Workington |
Internet | |
| Seascale |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitehaven, England
Latest outage, problems and issue reports in Whitehaven and nearby locations:
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Will Wren
(@will_wren) reported
from
Workington, England
@virginmedia I hear you have a streaming service, Stream, now is it available through any (4G) broadband service or is it just through your broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David B Sauer
(@DavidBSauer) reported
@virginmedia @virginmedia I have tried repeatedly. Sunday I was unable to get any response despite trying for hours. And today, 789 was insistent I must pre-pay for an impossibility! But unable to explain why. This entire experience has been terrible.
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Victoria Edwards
(@Ticvoria3) reported
@virginmedia @virgin YOUR CUSTOMER SERVICE SUCKS. 80 yr old customer tells you of SIM CARD SWAP fraud & 3 days later you have done nothing. Get off your corporate backside.
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Sam K
(@samko1235) reported
@virginmedia Just the yellow one at the bottom. I've been over the various resets with your phone team a few times and none of them have been able to sort. The hub is clearly not working correctly and needs and engineer to fix it.
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Sarah
(@poisongirlsasa) reported
@virginmedia I'm now locked out of the online help process because every time I've followed the help guide it ran a test at end so I've reached the max 6 tests and it won't run anymore. I need to work from home.
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Mpmrsm
(@mpmrsm) reported
@virginmedia I am a UK customer. In my view it was important to highlight as many Virgin Media associations in my tweet.
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Zoheb Chugtai
(@ZChugtai) reported
@virginmedia Because virgin media customer service is shocking. Not even the staff want to attend such an event
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Finn-day the 13th 🎃 SGC 6 MONTHS 🎉
(@thehumanandjake) reported
my internet is just broken virgin media wtf
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Lekhani 💫
(@LekhaniChirwa) reported
I called them on 27 Sep & had another 30 min phone call getting passed around departments. They concluded that there was no record of them agreeing to the cancelation fee being wavered. But @virginmedia aren't your phone calls recorded? Do you not make notes on customer accs?
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Julie Fryer
(@JulieFryer14) reported
Dear @virginmedia - please can you tell me where @KerrangMagazine tv has disappeared off to & why ******** the box is on every channel?!
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Jordan
(@RELiNQUiSHUK) reported
@virginmedia My internet speeds are showing as normal, but it's taking a while to load web pages, i'm lagging on Discord and Games, i've tried calling but offices are closed. I have restarted the router several times, this is affecting both wired and wireless devices. Help please