Virgin Media Outage Report in Workington, Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Workington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 02: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Workington, England
Latest outage, problems and issue reports in Workington and nearby locations:
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Will Wren (@will_wren) reported from Workington, England
@virginmedia I hear you have a streaming service, Stream, now is it available through any (4G) broadband service or is it just through your broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey✨ (@moodykels) reported
@virginmedia Hi my Virgin Media Broadband has been down all day and all I get is check back in 24h on the website?! Not any information ?
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ian Morson (@morse64) reported
@virginmedia what an absolute joke... cant access online due to this new Virgin media / O2 login. I do not have access to the email account and rang customer services to change it. Still no joy
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rockorstone (@rockorstone) reported
Is anyone else having problems with virgin media this year, so poor and it has gone down again estimated fix 6 aug!!!! #virginmedia
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Real Reptilian💙 (@scaramanga3ball) reported
@virginmedia What's happening virgin media? Can't gain access to my account because you've decided to make me link it to an O2 id account, I'm not at O2 customer. What is the point of offering a service which clearly doesn't work.
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David Holmes (@Sherl06303) reported
@virginmedia I don’t think I have the time and dedication needed to be a Virgin Media customer any more. Sky beckons.
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Marilyn (@womaninblue1050) reported
@AlisonLMercer @O2 @virginmedia Yes there are loads affected. There’s a Facebook group specifically for problems with Virgin and this problem is highlighted significantly.
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Marilyn (@womaninblue1050) reported
@virginmedia @chaitu99 Unbelievable that it’s taking so long. The trouble shooting step in your link is saying to register for a Virgin Media account but we already have an account.
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mjaanensen (@mjaanensen) reported
@virginmedia please can someone contact me. I no longer have access to the e-mail address associated with my account, therefore cannot login to my virgin media and cannot change the e-mail address associated. Help! Also your internet is awful at the moment but can't run any tests
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Christopher Aveyard (@Christo24382100) reported
@virginmedia Believe it or not, still no change. It says that the email linked to my account is [object OBJECT] so I can’t link it to my virgin media 02. I’ve told god knows how many advisors this and no one is helping. I’m getting tempted to cancel and go back to sky
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Christopher Aveyard (@Christo24382100) reported
@virginmedia I’ve been with Virgin Media for two weeks and haven’t been able to log into my account, I’ve spoken to so many advisors who tell me to wait anywhere between 24-72 hours and try again. Terrible costumer service so far, no one seems to have a clue what they’re doing.